Question 1

There are steps that nurse managers can take when dealing with problem employees.One of these steps is to:

Accepted Answer

A) Provide on-the-job training 
B) Identify symptoms of the problem 
C) Send the employee to the human resources department 
D) Request a drug screen 
A) Provide on-the-job training 
B) Identify symptoms of the problem 
C) Send the employee to the human resources department 
D) Request a drug screen

Question 2

The counselor starts by listening to the employee,then discusses the employee's problem from the organization's point of view.This is what kind of counseling?

Accepted Answer

A) Catharsis 
B) Cooperative counseling 
C) Directive counseling 
D) Advice giving 
A) Catharsis 
B) Cooperative counseling 
C) Directive counseling 
D) Advice giving

Question 3

Because of the nursing shortage,not many registered nurses are fired;however,there are some reasons for which nurses are terminated immediately,such as:

Accepted Answer

A) Tardiness 
B) Personnel reduction 
C) Falsification of records 
D) Withdrawn behavior 
A) Tardiness 
B) Personnel reduction 
C) Falsification of records 
D) Withdrawn behavior

Question 4

Management by objectives (MBO)or management by outcomes is a managerial method that focuses attention on:

Accepted Answer

A) Organizational goals 
B) Unit goals 
C) Individual achievement 
D) Teamwork 
A) Organizational goals 
B) Unit goals 
C) Individual achievement 
D) Teamwork

Question 5

Which of the following is a multisource system of assessment that includes self-appraisal and subordinate,peer,and administrative feedback?

Accepted Answer

A) Appraisal interview 
B) Subordinate evaluation 
C) 360-degree feedback 
D) Management by objectives 
A) Appraisal interview 
B) Subordinate evaluation 
C) 360-degree feedback 
D) Management by objectives

There are steps that nurse managers can take when dealing with problem employees.One of these steps is to:

The counselor starts by listening to the employee,then discusses the employee's problem from the organization's point of view.This is what kind of counseling?

Because of the nursing shortage,not many registered nurses are fired;however,there are some reasons for which nurses are terminated immediately,such as:

Management by objectives (MBO)or management by outcomes is a managerial method that focuses attention on:

Which of the following is a multisource system of assessment that includes self-appraisal and subordinate,peer,and administrative feedback?

Communications

Stress Management

Decision-Making Process and Tools

Motivation and Morale

Power, Politics, and Labor Relations

Conflict Management and Negotiation

Theories of Leadership and Management Development

Strategic and Operational Planning

Financial Management, Cost Containment, and Marketing

Organizational Concepts and Structure

Organizational Culture, Change, and Innovation

Selection and Development of Personnel

Staffing and Scheduling

Continuous Quality Improvement, Risk Management, and Program Evaluation

Filters

Exam 14: Evaluation and Discipline of Personnel

There are steps that nurse managers can take when dealing with problem employees.One of these steps is to:

The counselor starts by listening to the employee,then discusses the employee's problem from the organization's point of view.This is what kind of counseling?

Because of the nursing shortage,not many registered nurses are fired;however,there are some reasons for which nurses are terminated immediately,such as:

Management by objectives (MBO)or management by outcomes is a managerial method that focuses attention on:

Which of the following is a multisource system of assessment that includes self-appraisal and subordinate,peer,and administrative feedback?

Communications

Stress Management

Decision-Making Process and Tools

Motivation and Morale

Power, Politics, and Labor Relations

Conflict Management and Negotiation

Theories of Leadership and Management Development

Strategic and Operational Planning

Financial Management, Cost Containment, and Marketing

Organizational Concepts and Structure

Organizational Culture, Change, and Innovation

Selection and Development of Personnel

Staffing and Scheduling

Continuous Quality Improvement, Risk Management, and Program Evaluation

Filters