Exam 14: Work Force Engagement Through Collective Action and Governance

Martin,the unit manager,receives complaints from community agencies that patients who have been discharged from his unit seem to lack understanding about their disorder and immediate strategies for managing elements of their care.Martin checks the patient teaching sheets and notes that the sheets are initialed by staff.He calls the agencies and indicates that teaching has been done.Potential outcomes of Martin's actions include:

Nursing labor-management partnerships:

While making rounds,a night supervisor finds a unit with a low census and too many staff members.The night supervisor is performing as a statutory supervisor when he or she:

Sandra,an RN on the surgery unit,is assisting with a procedure in the patient examination room.The physician orders a medication to be given through IV.Sandra questions the order,based on her knowledge of the patient's history and of other medications that the patient has been given.The physician reiterates the order and Sandra refuses to give it.In this instance,Sandra is demonstrating:

The Emergency Department staff decides to use a collective bargaining model for negotiation rather than a traditional trade union model.A traditional trade union model is characterized by: