Question 1

When dressing for an interview:

Accepted Answer

A) it is appropriate to wear a "scrubs" type uniform, since that is what is usually worn in the dental office. 
B) keep make-up and jewelry to a minimum. 
C) dress in conservative business attire, such as a dress pants and a blouse. 
D) both b and c. 
A) it is appropriate to wear a "scrubs" type uniform, since that is what is usually worn in the dental office. 
B) keep make-up and jewelry to a minimum. 
C) dress in conservative business attire, such as a dress pants and a blouse. 
D) both b and c.

Question 2

Under federal Equal Employment Opportunity regulations,employers may not ask questions regarding:

Accepted Answer

A) citizenship or appropriate alien status. 
B) marital status. 
C) work experience. 
D) your educational level. 
A) citizenship or appropriate alien status. 
B) marital status. 
C) work experience. 
D) your educational level.

Question 3

A dental assistant is responsible for complying with all local,state,and federal laws and regulations governing the practice of dentistry where he or she is employed.

Accepted Answer

A) True 
 B)False

Question 4

If the employment agency charges the dentist 15% of the annual starting salary of a dental assistant,which is $21,000,what is the fee that the dentist owes the agency?

Accepted Answer

A) $315.00 
B) $31.50 
C) $3150 
D) $262.50 
A) $315.00 
B) $31.50 
C) $3150 
D) $262.50

Question 5

When submitting a cover letter with a resume,the correct salutation would be:

Accepted Answer

A) To Whom It May Concern. 
B) Dear Sir or Dear Madam. 
C) Dear Dr. (name of the dentist). 
D) Hello. 
A) To Whom It May Concern. 
B) Dear Sir or Dear Madam. 
C) Dear Dr. (name of the dentist). 
D) Hello.

Question 6

Who is responsible for your professional development?

Accepted Answer

A) Your parents are responsible for your professional development. 
B) Your teachers are responsible for your professional development. 
C) You are responsible for your professional development. 
D) Your employer is responsible for your professional development. 
A) Your parents are responsible for your professional development. 
B) Your teachers are responsible for your professional development. 
C) You are responsible for your professional development. 
D) Your employer is responsible for your professional development.

Question 7

The purpose of an employment interview is to allow:

Accepted Answer

A) the dentist to determine whether you are the right employee for the position. 
B) you to gather information to help you determine whether you would be happy working in that position. 
C) the staff to meet you to see if you would fit in. 
D) both a and b. 
A) the dentist to determine whether you are the right employee for the position. 
B) you to gather information to help you determine whether you would be happy working in that position. 
C) the staff to meet you to see if you would fit in. 
D) both a and b.

Question 8

A compensation package includes _____.

Accepted Answer

A) salary only. 
B) salary, health insurance, and paid vacation. 
C) salary plus additional benefits that the dentist includes. 
D) salary plus the number of hours that will be worked. 
A) salary only. 
B) salary, health insurance, and paid vacation. 
C) salary plus additional benefits that the dentist includes. 
D) salary plus the number of hours that will be worked.

Question 9

The dental assistant that helps dental practices enhance employee satisfaction and improve communication skills works in:

Accepted Answer

A) a hospital. 
B) management consulting. 
C) teaching. 
D) dental schools. 
A) a hospital. 
B) management consulting. 
C) teaching. 
D) dental schools.

Question 10

An action that requires significant difficulty or expense when factors such as an employer's size,financial resources,and the nature and structure of the operation are considered is:

Accepted Answer

A) an act of the Americans with Disabilities Act (AD
A) . 
B) Title 1 act. 
C) illegal. 
D) undue hardship. 
A) an act of the Americans with Disabilities Act (AD
A) . 
B) Title 1 act. 
C) illegal. 
D) undue hardship.

Question 11

Employment agencies:

Accepted Answer

A) are state run and charge a fee for their services. 
B) can be private agencies, with employer-paid fees. 
C) base their fee on the current minimum wage rate. 
D) are paid on a monthly basis. 
A) are state run and charge a fee for their services. 
B) can be private agencies, with employer-paid fees. 
C) base their fee on the current minimum wage rate. 
D) are paid on a monthly basis.

Question 12

Title 1 of the American with Disabilities Act:

Accepted Answer

A) makes it legal for a dentist to terminate a staff member if he becomes disabled. 
B) requires the dentist to make reasonable accommodations for a staff member if he should become disabled while employed. 
C) applies only to dental practices with at least four people. 
D) was passed in 1995. 
A) makes it legal for a dentist to terminate a staff member if he becomes disabled. 
B) requires the dentist to make reasonable accommodations for a staff member if he should become disabled while employed. 
C) applies only to dental practices with at least four people. 
D) was passed in 1995.

Question 13

How many minutes early should you arrive before the interview?

Accepted Answer

A) Five to 10 minutes 
B) Ten to 15 minutes 
C) Right at the time for the interview, so you don't have to wait 
D) A couple of minutes after the time of the appointment, so the dentist will be ready for you when you arrive 
A) Five to 10 minutes 
B) Ten to 15 minutes 
C) Right at the time for the interview, so you don't have to wait 
D) A couple of minutes after the time of the appointment, so the dentist will be ready for you when you arrive

Question 14

Which of the following statements is true about salary negotiations?

Accepted Answer

A) They are really the only factors to be considered when you are accepting a job. 
B) Keep any ideas about salary expectations to yourself. 
C) Realize the importance of the total dollar value when benefits are added to salary. 
D) Focus on the dollars and not the hours you will be working or the working conditions. 
A) They are really the only factors to be considered when you are accepting a job. 
B) Keep any ideas about salary expectations to yourself. 
C) Realize the importance of the total dollar value when benefits are added to salary. 
D) Focus on the dollars and not the hours you will be working or the working conditions.

Question 15

When listing work experience on a resume:

Accepted Answer

A) list in chronological order beginning with the most recent. 
B) provide dates of employment. 
C) provide employers names and locations. 
D) all of the above. 
A) list in chronological order beginning with the most recent. 
B) provide dates of employment. 
C) provide employers names and locations. 
D) all of the above.

Question 16

Information to be included in the heading of the resume includes:

Accepted Answer

A) name and address. 
B) age and sex. 
C) birth date and telephone. 
D) marital status and number of children. 
A) name and address. 
B) age and sex. 
C) birth date and telephone. 
D) marital status and number of children.

Question 17

A follow-up letter is sent:

Accepted Answer

A) to inquire about why you did not get the position. 
B) to thank the interviewer for hiring you. 
C) to reaffirm your interest in the position. 
D) two weeks after the interview. 
A) to inquire about why you did not get the position. 
B) to thank the interviewer for hiring you. 
C) to reaffirm your interest in the position. 
D) two weeks after the interview.

Exam 64: Marketing Your Skills

When dressing for an interview:

Under federal Equal Employment Opportunity regulations,employers may not ask questions regarding:

A dental assistant is responsible for complying with all local,state,and federal laws and regulations governing the practice of dentistry where he or she is employed.

If the employment agency charges the dentist 15% of the annual starting salary of a dental assistant,which is $21,000,what is the fee that the dentist owes the agency?

When submitting a cover letter with a resume,the correct salutation would be:

Who is responsible for your professional development?

The purpose of an employment interview is to allow:

A compensation package includes _____.

The dental assistant that helps dental practices enhance employee satisfaction and improve communication skills works in:

An action that requires significant difficulty or expense when factors such as an employer's size,financial resources,and the nature and structure of the operation are considered is:

Employment agencies:

Title 1 of the American with Disabilities Act:

How many minutes early should you arrive before the interview?

Which of the following statements is true about salary negotiations?

When listing work experience on a resume:

Information to be included in the heading of the resume includes:

A follow-up letter is sent:

History of Dentistry

The Professional Dental Assistant

The Dental Healthcare Team

Dental Ethics

Dentistry and the Law

General Anatomy

General Physiology

Oral Embryology and Histology

Head and Neck Anatomy

Landmarks of the Face and Oral Cavity

Overview of the Dentitions

Tooth Morphology

Dental Caries

Periodontal Disease

Preventive Dentistry

Nutrition

Oral Pathology

Microbiology

Disease Transmission and Infection Prevention

Principles and Techniques of Disinfection

Principles and Techniques of Instrument Processing and Sterilization

Regulatory and Advisory Agencies

Chemical and Waste Management

Dental Unit Waterlines

Ergonomics

The Patient Record

Vital Signs

Oral Diagnosis and Treatment Planning

The Special Needs and Medically Compromised Patient

Principles of Pharmacology

Assisting in a Medical Emergency

The Dental Office

Delivering Dental Care

Dental Hand Instruments

Dental Handpieces and Accessories

Moisture Control

Anesthesia and Pain Control

Foundations of Radiography, Radiographic Equipment, and Radiation Safety

Digital Imaging, Dental Film, and Processing Radiographs

Legal Issues, Quality Assurance, and Infection Prevention

Intraoral Imaging

Extraoral Imaging

Restorative and Esthetic Dental Materials

Dental Liners, Bases, and Bonding Systems

Dental Cements

Impression Materials

Laboratory Materials and Procedures

General Dentistry

Matrix Systems for Restorative Dentistry

Fixed Prosthodontics

Provisional Coverage

Removable Prosthodontics

Dental Implants

Endodontics

Periodontics

Oral and Maxillofacial Surgery

Pediatric Dentistry

Coronal Polishing

Dental Sealants

Orthodontics

Communication in the Dental Office

Business Operating Systems