Exam 16: Hiring and Managing Employees

The process of screening and hiring the best-qualified applicants with the greatest performance potential is called recruitment.

Scenario: Gem Jewels Gem Jewels recently established operations in six countries. In four of these countries, the company is expecting a high level of involvement, whereas in the other two, involvement is expected to be very low. What type of cultural training should the company offer its employees? -Which of these would teach Gem Jewels' employees the culture's values, attitudes, manners, and customs?

Scenario: Gem Jewels Gem Jewels recently established operations in six countries. In four of these countries, the company is expecting a high level of involvement, whereas in the other two, involvement is expected to be very low. What type of cultural training should the company offer its employees? -If Gem Jewels wants its employees to get "into the mind" of local people, they should provide which of these?

Citizens of one country who are living and working in another are called ________.

Scenario: Swingset International Jerome Johnston, human resource manager at U.S.-based Swingset International is developing an international staffing policy for the company. Jerome personally believes Swingset should send managers from the United States to manage each subsidiary. But the CEO of the company, Valerie Vermont, believes subsidiary operations ought to be managed by individuals from the host country. -The major drawback of Valerie's staffing policy perspective is ________.

Which of these is the process of staffing a company and ensuring that employees are as productive as possible?

The process of screening and hiring the best-qualified applicants with the greatest performance potential is called ________.

Citizens of a country who are working and living in their home country are called expatriates.

After a company recruits and selects its managers and other employees, it normally identifies the skills and knowledge employees have and those they need to perform their duties.

Which of these teaches people to be considerate and understanding of other people's feelings and emotions?

An expatriate who wants to gain information on local housing, health care, transportation, schools, and climate should participate in ________.

The process of forecasting both a company's human resource needs and supply is called ________.

What factors influence the wages of nonmanagerial workers?

Hiring local managers is common when cultural understanding is a key job requirement.

Scenario: Swingset International Jerome Johnston, human resource manager at U.S.-based Swingset International is developing an international staffing policy for the company. Jerome personally believes Swingset should send managers from the United States to manage each subsidiary. But the CEO of the company, Valerie Vermont, believes subsidiary operations ought to be managed by individuals from the host country. -Which of these is a drawback of Jerome's staffing belief?

A culture's values, attitudes, manners, and customs are conveyed in ________.

Which of these is a common reason for the failure of expatriate managers?

The positive or negative conditions of relations between a company's management and its workers is called ________.

Scenario: You're Hired! Erica Els is excited because she has just been promoted to vice president of human resources for her company, Hudson Foods, a U.S.-based international frozen and snack food corporation. Erica's first task is to staff the company's new European subsidiary. -One challenge facing Hudson Foods as it expands into Europe is getting through all the red tape surrounding the food industry. Erica will be hiring a manager to ensure that this challenge is met. Erica should consider ________.

Explain the stages of culture shock. What steps can prospective expatriates take to reduce the burden of culture shock during an international assignment?