Question 1

The emphasis of TQM is correction,not prevention.

Accepted Answer

A) True 
 B)False

Question 2

One objective of TQM is better,less variable quality of the product and service.

Accepted Answer

A) True 
 B)False

Question 3

When Boeing created a separate unit to house the newly acquired operations of McDonnell-Douglas,they were managing the different cultures through separation-structurally separated,without cultural exchange.

Accepted Answer

A) True 
 B)False

Question 4

Assessment centers have been able to accurately predict subsequent

Accepted Answer

A)  job satisfaction. 
B)  job performance and career success. 
C)  organizational commitment. 
D)  organizational attachment. 
E)  management longevity. 
A)  job satisfaction. 
B)  job performance and career success. 
C)  organizational commitment. 
D)  organizational attachment. 
E)  management longevity.

Question 5

The process of replacing a key top manager is called

Accepted Answer

A)  executive succession. 
B)  executive placement. 
C)  executive strategy. 
D)  executive search. 
E)  executive outside succession. 
A)  executive succession. 
B)  executive placement. 
C)  executive strategy. 
D)  executive search. 
E)  executive outside succession.

Question 6

Action plans are important for several reasons.Which one of the following is not one of these reasons?

Accepted Answer

A)  If the action plan is implemented properly, it ensures that the strategy will be a success. 
B)  It serves as a link between strategy formulation and evaluation and control. 
C)  The action plan specifies what needs to be done differently from the way operations are currently carried out. 
D)  During the evaluation and control process, an action plan helps in the appraisal of the performance and identifying remedial actions needed. 
E)  Motivation may be improved with the assignment of specific responsibility. 
A)  If the action plan is implemented properly, it ensures that the strategy will be a success. 
B)  It serves as a link between strategy formulation and evaluation and control. 
C)  The action plan specifies what needs to be done differently from the way operations are currently carried out. 
D)  During the evaluation and control process, an action plan helps in the appraisal of the performance and identifying remedial actions needed. 
E)  Motivation may be improved with the assignment of specific responsibility.

Question 7

Which of the following is not one of the questions used to assess strategy-culture compatibility?

Accepted Answer

A)  Is the proposed strategy compatible with the company's current culture? 
B)  Can the culture be easily modified to make it more compatible with the new strategy? 
C)  Is management willing and able to make major organizational changes, and accept probable delays and a likely increase in costs? 
D)  Is management still committed to implementing the strategy? 
E)  Is there a better-matched CEO to implement this strategy? 
A)  Is the proposed strategy compatible with the company's current culture? 
B)  Can the culture be easily modified to make it more compatible with the new strategy? 
C)  Is management willing and able to make major organizational changes, and accept probable delays and a likely increase in costs? 
D)  Is management still committed to implementing the strategy? 
E)  Is there a better-matched CEO to implement this strategy?

Question 8

A good retrenchment strategy can be implemented well in terms of organizing,but poorly in terms of staffing.

Accepted Answer

A) True 
 B)False

Question 9

Which method of managing disparate cultures involves one organization's domination over another willing organization?

Accepted Answer

A)  separation 
B)  deculturation 
C)  integration 
D)  assimilation 
E)  segmentation 
A)  separation 
B)  deculturation 
C)  integration 
D)  assimilation 
E)  segmentation

Question 10

Successful analyzer firms tend to be headed by CEOs with backgrounds in the areas of

Accepted Answer

A)  research/engineering and general management. 
B)  accounting/finance, manufacturing/production, and general management. 
C)  marketing/sales. 
D)  human resources and strategy. 
E)  purchasing and logistics. 
A)  research/engineering and general management. 
B)  accounting/finance, manufacturing/production, and general management. 
C)  marketing/sales. 
D)  human resources and strategy. 
E)  purchasing and logistics.

Question 11

IHOP's CEO,Julia Stewart,built a reputation as a turnaround specialist.

Accepted Answer

A) True 
 B)False

Question 12

List the guidelines proposed for successful downsizing.

Accepted Answer

The following guidelines have been propo

Question 13

According to the Association for Talent Development,the average annual expenditure per employee on corporate training and development is

Accepted Answer

A)  $0. 
B)  $362. 
C)  $748. 
D)  $1,229. 
E)  $2,361. 
A)  $0. 
B)  $362. 
C)  $748. 
D)  $1,229. 
E)  $2,361.

Question 14

The method of managing two different cultures that is often accompanied by much confusion,conflict,resentment,and stress is

Accepted Answer

A)  consolidation. 
B)  integration. 
C)  separation. 
D)  deculturation. 
E)  assimilation. 
A)  consolidation. 
B)  integration. 
C)  separation. 
D)  deculturation. 
E)  assimilation.

Question 15

A key to the effective management of change is communication.

Accepted Answer

A) True 
 B)False

Question 16

Which one of the following is not one of the activities and techniques typically used in an assessment center to evaluate a person's suitability for advancement?

Accepted Answer

A)  leaderless group discussions 
B)  management games 
C)  in-basket exercises 
D)  IQ tests 
E)  case analyses 
A)  leaderless group discussions 
B)  management games 
C)  in-basket exercises 
D)  IQ tests 
E)  case analyses

Question 17

What is TQM and what are its essential ingredients?

Accepted Answer

Total Quality Management (TQM) is an ope

Question 18

A professional liquidator was the executive type called in to Montgomery Ward,Inc.,the nation's first catalog retailer,when the company declared bankruptcy for the second time.

Accepted Answer

A) True 
 B)False

Question 19

Companies that pursue related diversification strategies through internal development make greater use of interdivisional transfers of people than do companies that grow through unrelated acquisitions.

Accepted Answer

A) True 
 B)False

Question 20

Implementation of staffing involves leading through coaching people to use their abilities and skills most effectively and efficiently to achieve organizational objectives.

Accepted Answer

A) True 
 B)False

The emphasis of TQM is correction,not prevention.

One objective of TQM is better,less variable quality of the product and service.

When Boeing created a separate unit to house the newly acquired operations of McDonnell-Douglas,they were managing the different cultures through separation-structurally separated,without cultural exchange.

Assessment centers have been able to accurately predict subsequent

The process of replacing a key top manager is called

Action plans are important for several reasons.Which one of the following is not one of these reasons?

Which of the following is not one of the questions used to assess strategy-culture compatibility?

A good retrenchment strategy can be implemented well in terms of organizing,but poorly in terms of staffing.

Which method of managing disparate cultures involves one organization's domination over another willing organization?

Successful analyzer firms tend to be headed by CEOs with backgrounds in the areas of

IHOP's CEO,Julia Stewart,built a reputation as a turnaround specialist.

List the guidelines proposed for successful downsizing.

According to the Association for Talent Development,the average annual expenditure per employee on corporate training and development is

The method of managing two different cultures that is often accompanied by much confusion,conflict,resentment,and stress is

A key to the effective management of change is communication.

Which one of the following is not one of the activities and techniques typically used in an assessment center to evaluate a person's suitability for advancement?

What is TQM and what are its essential ingredients?

A professional liquidator was the executive type called in to Montgomery Ward,Inc.,the nation's first catalog retailer,when the company declared bankruptcy for the second time.

Companies that pursue related diversification strategies through internal development make greater use of interdivisional transfers of people than do companies that grow through unrelated acquisitions.

Implementation of staffing involves leading through coaching people to use their abilities and skills most effectively and efficiently to achieve organizational objectives.

Basic Concepts in Strategic Management

Corporate Governance

Social Responsibility and Ethics in Strategic Management

Environmental Scanning and Industry Analysis

Organizational Analysis and Competitive Advantage

Strategy Formulation: Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Global Strategy

Strategy Implementation: Organizing and Structure

Evaluation and Control

Suggestions for Case Analysis

Filters

Exam 11: Strategy Implementation: Staffing and Directing

The emphasis of TQM is correction,not prevention.

One objective of TQM is better,less variable quality of the product and service.

When Boeing created a separate unit to house the newly acquired operations of McDonnell-Douglas,they were managing the different cultures through separation-structurally separated,without cultural exchange.

Assessment centers have been able to accurately predict subsequent

The process of replacing a key top manager is called

Action plans are important for several reasons.Which one of the following is not one of these reasons?

Which of the following is not one of the questions used to assess strategy-culture compatibility?

A good retrenchment strategy can be implemented well in terms of organizing,but poorly in terms of staffing.

Which method of managing disparate cultures involves one organization's domination over another willing organization?

Successful analyzer firms tend to be headed by CEOs with backgrounds in the areas of

IHOP's CEO,Julia Stewart,built a reputation as a turnaround specialist.

List the guidelines proposed for successful downsizing.

According to the Association for Talent Development,the average annual expenditure per employee on corporate training and development is

The method of managing two different cultures that is often accompanied by much confusion,conflict,resentment,and stress is

A key to the effective management of change is communication.

Which one of the following is not one of the activities and techniques typically used in an assessment center to evaluate a person's suitability for advancement?

What is TQM and what are its essential ingredients?

A professional liquidator was the executive type called in to Montgomery Ward,Inc.,the nation's first catalog retailer,when the company declared bankruptcy for the second time.

Companies that pursue related diversification strategies through internal development make greater use of interdivisional transfers of people than do companies that grow through unrelated acquisitions.

Implementation of staffing involves leading through coaching people to use their abilities and skills most effectively and efficiently to achieve organizational objectives.

Basic Concepts in Strategic Management

Corporate Governance

Social Responsibility and Ethics in Strategic Management

Environmental Scanning and Industry Analysis

Organizational Analysis and Competitive Advantage

Strategy Formulation: Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Global Strategy

Strategy Implementation: Organizing and Structure

Evaluation and Control

Suggestions for Case Analysis

Filters