Exam 3: Communication

The nurse is explaining a procedure to a 2-year-old child.Which is the best approach to use?

In dealing with angry patients, the nurse realizes that anger: (Select all that apply.)

The nurse is preparing to give an intramuscular injection to the patient in room 320.The patient care technician comes to the medication room and tells the nurse that the patient in room 316 is very angry with his roommate and is threatening to hit him.How should the nurse respond?

An active process of receiving information that nonverbally communicates to the patient the nurse's interest and acceptance is classified as _____________.

In establishing the nurse-patient relationship, personal self-disclosure by the nurse is useful for which of the following goals? (Select all that apply.)

Directing the conversation back to patient ideas, feelings, questions, or content is known as ___________________.

The patient is an elderly male who had hip surgery 3 days ago.He states that his hip hurts, but he does not like how the medicine makes him feel.He believes that he can tolerate the pain better than he can tolerate the medication.What would be the best response from the nurse?

The patient is a 54-year-old man who has made a living as a construction worker.He dropped out of high school at age 16 and has been a laborer ever since.He never saw any need for "book learning," and has lived his life "my way" since he was a teenager.He has smoked a pack of cigarettes a day for 40 years and follows no special diet, eating a lot of "fast food" while on the job.He now is admitted to the coronary care unit for complaints of chest pain and is scheduled for a cardiac catheterization in the morning.Which of the following would be the best way for the nurse to explain why he needs the procedure?

The nurse observes that the patient is pacing in his room with clenched fists.When asked "What's wrong?" the patient states, "There's nothing wrong.I just want out of here." He then bangs his fist on the table and yells, "I've had it!" How should the nurse respond? (Select all that apply.)

A patient tells the nurse, "I think that I must be really sick.All of these tests are being done." Which response by the nurse uses the specific communication technique of reflection?