Exam 11: Information Systems Management

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Implementation risk is increased by outsourcing information systems (IS)services.

(True/False)
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The ________ group manages the computing infrastructure,including individual computers,in-house server farms,networks,and communications media.

(Multiple Choice)
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The purpose of an outsourcing relations department is to negotiate agreements with other companies to provide equipment,applications,or other services.

(True/False)
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Which of the following statements is true of the development group of a company's information systems (IS)department?

(Multiple Choice)
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In an organization,the IS department's principal manager is called the ________.

(Multiple Choice)
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In organizations that operate significant nonaccounting information systems,such as manufacturers,a reporting arrangement wherein the chief information officer reports to the ________ is more common and effective.

(Multiple Choice)
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It is a user's responsibility to install patches and fixes when asked to do so.

(True/False)
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Which of the following is a responsibility of an information systems (IS)user?

(Multiple Choice)
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The rights of an information systems user depend on the purpose of a system's usage.

(True/False)
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An information systems (IS)department is responsible for adapting infrastructure and systems for new business goals.

(True/False)
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What are the responsibilities of the technology office of a firm's information systems (IS)department?

(Essay)
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The ________ group within the information systems (IS)department manages the process of creating new information systems as well as maintaining existing information systems.

(Multiple Choice)
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The knowledge of responsibilities and duties of an information systems (IS)department helps one become a better consumer of the IS department's services.

(True/False)
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Gaining economies of scale is an advantage of outsourcing.

(True/False)
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It is a chief technology officer's responsibility to identify new technologies relevant to an organization.

(True/False)
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Information systems (IS)users have the right to receive effective training in a format convenient to a user.

(True/False)
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Information Systems (IS)infrastructure is known to be very malleable.

(True/False)
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The responsibilities of a chief information officer are the same as those of a chief technology officer.

(True/False)
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Which of the following is a responsibility of a systems analyst?

(Multiple Choice)
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In order to accomplish organizational goals and objectives,an organization's information systems (IS)must be aligned with its ________.

(Multiple Choice)
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