Exam 3: Organizational Strategy, information Systems, and Competitive Advantage

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Porter identified the bargaining power of competitors as one of the competitive forces.

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Porter's definition of technology is narrow because it includes only research and development.

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Describe the support activities in a value chain.

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________ includes general management,finance,accounting,legal,and government affairs.

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What is a value chain? List the primary activities in a value chain.

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The competitive strategy of an organization determines its ________.

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Each value chain is supported by one or more business processes.

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Value chain activities are not dependent on the competitive strategies used by organizations.

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The difference between the value that an activity generates and the cost of the activity is called the margin.

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Availability of substitutes plays a role in determining the bargaining power of suppliers.

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What is the criterion on which business processes should run?

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Which of the following strategies is also called establishing high switching costs?

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Each stage of the value chain not only adds value to the product but also ________.

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Vendor knowledge and vendor relationships serve as a barrier to entry for new competitors.

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Which of the following primary activities describes collecting,storing,and physically distributing products to buyers?

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Which of the following is a process implementation principle of competitive advantage?

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