Exam 10: Improving Decision Making and Managing Knowledge

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

What type of model asks what-if questions repeatedly to determine the impact on outcomes of changes in one or more factors?

A(n)________ capability allows users to view more detailed views of data.

Deciding whether to introduce a new product line is an example of a(n):

Tools for the management,delivery,tracking,and assessment of various types of employee learning best describes:

Which of the following would not be classified as a type of intelligent technique?

________ are intelligent techniques that parallel some aspects of the processing patterns of the biological brain.

Which phase of decision making finds or recognizes a problem?

The business value of a GDSS is improved decision making.How does a GDSS accomplish this?

What are the two major types of knowledge management systems?

Why does improving a small,routine decision have business value for a company?

Executive support systems focus on using parameterized reports and data mining to analyze large pools of data in major corporate systems.

You are a city transportation planner and are interested in improving the city's bus service.What types of intelligent techniques might help you do this,and how would you use them?

Operational management typically makes which type of decisions?

Which dimension of quality means that a decision is the result of a known process and can be appealed to a higher authority?

DSS primarily address structured problems.

What-if analysis works forward from known or assumed conditions.

Which of the following is a type of intelligent technique?

CAD workstations:

In high-velocity automated decision making,humans are eliminated from the decision chain.