Exam 3: Non-Verbal Communication: Meanings Without Words

The idea that you can become a successful sales manager by understanding the secret 'codes' of non-verbal behaviour is an example of which of the following myths?

The sound of your voice is called:

Pounding your fist while saying, 'We must try harder,' is an example of using non-verbal communication as:

A person's facial expressions:

When we are territorial, we are likely to:

When the interviewee began to discuss her experience, the interviewer leaned forward to show interest.This movement is best described as a change in:

The four dimensions of image are:

Which of the following is an example of paralanguage?

Jill is given some advice on vocal cues.Which one of the following pieces of advice should Jill disregard?

When a stranger moves within half an arm's length and asks, 'Do you know what time it is?', our backing-off is a sign that he has invaded our:

In interviews, negative non-verbal cues include:

Studies show that when people are talking:

Which of the following is NOT an example of the interpersonal functions of 'eye behaviour'?

If I say, 'You are very welcome', but look nervously at my watch, my non-verbal communication conveys:

By 'impression management', we mean:

In an interview, your credibility may be enhanced by:

Shrugging your shoulders when you are not sure is an example of using non-verbal communication to:

When people are trying to figure out whether you are comfortable with what you are saying, they are most likely to consider your:

Mehrabian lists three dimensions of implicit non-verbal communication between people. These are:cues used to communicate pleasure-displeasure; cues used to communicate arousal-non-arousal;and cues used to communicate dominance or submissiveness. Which of the following statements matches each type of cue?