Exam 12: Information Systems Management

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It makes sense for the CIO to report to the CFO if the primary function of the IS department is to support accounting and finance activities.

(True/False)
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Why can't every computer user have their own personal computer configuration?

(Essay)
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Good IS departments resolve user problems on a first-come,first-served basis.

(True/False)
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Most IS departments have developed three or four different standard system configurations for their users.

(True/False)
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As a user,if you receive email and consult the corporate Web portal,you have the right to huge disks and a fast processor.

(True/False)
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Legacy systems usually require special maintenance teams and activities to keep them running.

(True/False)
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A ________ helps users to solve problems and provides training.

(Multiple Choice)
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Virtualization and cloud computing necessarily go hand-in-hand.

(True/False)
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A file which contains data definitions is called a ________.

(Multiple Choice)
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The help-desk function is usually part of the ________ group within the IS department.

(Multiple Choice)
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IS infrastructures are quite flexible and can be easily changed to suit the organization's strategic needs.

(True/False)
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A network manager is usually responsible for the help desk function.

(True/False)
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When outsourcing,a company does not have to worry about the loss of proprietary information.

(True/False)
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To accommodate the variations in users' needs,most IS departments will have a set of three or four different ________ computer configurations.

(Multiple Choice)
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In some organizations,the CIO reports to the COO,though most often the CIO reports directly to the CEO.

(True/False)
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A company hires a travel agency to look after employee travel arrangements.This is an example of ________.

(Multiple Choice)
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What are the major functions of the IS department?

(Essay)
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Managing outsourcing relationships is one of the major functions of the information systems (IS)department.

(True/False)
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What is a legacy data system and why are they used?

(Essay)
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Technical writers develop ________.

(Multiple Choice)
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