Exam 9: Management Rights, employee Rights, and Discipline

An implied contract may result from statements found in employee handbooks or other employment documents.

What is required of an investigative interview?

Progressive discipline is the application of corrective measures by increasing degrees.

What primary purpose do disciplinary policies and procedures serve?

Which a employee search actions and surveillance are allowable?

The guarantees of fair treatment that employees expect in protection of their employment status are known as employee rights.

Discuss the advantages,problems and privacy issues regarding email,voice mail,and electronic information in general.

In Canada,companies with drug testing policies report reductions in absenteeism,sick days,and accidents.

Which suggestion should NOT be followed when a supervisor decides to dismiss an employee?

ABC Corporation recruited computer programmers from competitors by promising higher salaries.However,when the programmers started work for ABC,the company denied making any such promises.What has ABC violated through its behaviour?

If the Juniper Corporation wishes to establish an alternative dispute-resolution procedure that will provide a sense of justice for employees,a Step-Review system would offer this benefit.

Scenario 9.1 Bob,the Manager of the Maintenance Department at City Hospital,has been busy preparing for year-end performance evaluations.He decides to pop into the office on the weekend to prepare the necessary paperwork for this week's staff evaluations. When Bob gets to the Maintenance shop there is no sign of Randy,who is supposed to be on shift,so he pages him.After being in his office for over an hour,Randy has still not arrived,and he has not responded to his pager.Bob starts to become concerned for Randy's safety and decides to go in search of him,floor by floor,starting in the basement where the majority of the plant services (furnace,electrical,water,etc. )are located. When Bob arrives at the basement of the hospital,he notices that the storage room door-which is usually locked-is slightly ajar.When he looks inside he sees Randy sleeping soundly on a makeshift bed he's formed out of some foam pieces,with a hospital blanket and pillow that he must have grabbed from the laundry room across the hall.Bob is very angry and shakes Randy awake.Randy appears startled,quickly regains composure,and says he wasn't sleeping but was simply resting his eyes.Randy has been working for Bob for four years.Bob wants to immediately fire Randy for his misconduct. -Please refer to Scenario 9.1.Which of the following is the least important consideration for a disciplinary investigation regarding Randy's misconduct?

Sometimes outplacement assistance is provided for employees being laid off as a result of organizational right-sizing or restructuring.

In an organizational setting,discipline should be viewed as an educational process rather than a punishment.

Which dispute resolution method results in a decision that is NOT binding?

Ombudsmen solve problems through negotiation and mediation activities between supervisors and subordinates.

Telephone surveillance is one of the most common means of monitoring employees who work as customer representatives.

What is the term for a set of standards of acceptable conduct and moral judgment?

The primary goal of discipline is to ensure the punishment is such that it will discourage an employee from repeating an offence.

Progressive discipline is designed to force an employee to improve his or her performance.