Question 1

-Referring to the figure above, you must use ____ between e-mail addresses.

Accepted Answer

A) colons 
B) commas 
C) semicolons 
D) periods 
A) colons 
B) commas 
C) semicolons 
D) periods

Question 2

Case 20-1
Matt is teaching his grandmother how to use e-mail. He is starting with a lesson on how to use the address book. Please answer the questions below.
-Matt shows his grandmother that once an address is in her e-mail address book, she just needs to type the ____ of any address, and the e-mail software will fill in the rest.

Accepted Answer

A) first letter 
B) first few letters 
C) first and last letter 
D) first 10 letters 
A) first letter 
B) first few letters 
C) first and last letter 
D) first 10 letters

Question 3

____ is typically used to handle your outgoing mail.

Accepted Answer

A) POP3 
B) connecting to the Internet 
C) both a.and b. 
D) neither a.nor b. 
A) POP3 
B) connecting to the Internet 
C) both a.and b. 
D) neither a.nor b.

Question 4

An e-mail user ID is also often called a(n) ____.

Accepted Answer

A) account number 
B) passcode 
C) username 
D) password 
A) account number 
B) passcode 
C) username 
D) password

Question 5

____________________ is an electronic version of the postal system that transmits messages from one computer to another, usually over the Internet.

Accepted Answer

The answer of ____________________ is an electronic version of the...

Question 6

Many e-mail clients offer advanced features.Please describe how autoforward and autoreply work, and in what situation you would use these features.

Accepted Answer

Autoforward: Autoforwarding allow

Question 7

Systems that provide access to e-mail through a browser are called ____.

Accepted Answer

A) Webmail 
B) Zipmail 
C) Helpmail 
D) Foxmail 
A) Webmail 
B) Zipmail 
C) Helpmail 
D) Foxmail

Question 8

An e-mail header is divided into fields that contain information such as the ____.

Accepted Answer

A) sender's e-mail address 
B) recipient's address 
C) date and time message was written 
D) all of the above 
A) sender's e-mail address 
B) recipient's address 
C) date and time message was written 
D) all of the above

Question 9

An account for jwatson@ibm.com probably belongs to an IBM ____.

Accepted Answer

A) employee 
B) supplier 
C) customer 
D) none of the above 
A) employee 
B) supplier 
C) customer 
D) none of the above

Question 10

When you want to compose a message, look for a toolbar button or link labeled ____.

Accepted Answer

A) Create Mail 
B) hills, valleys, trees 
C) brick walls and concrete floors 
D) all of the above 
A) Create Mail 
B) hills, valleys, trees 
C) brick walls and concrete floors 
D) all of the above

Question 11

The computers and software that provide e-mail services form an e-mail system.

Accepted Answer

A) True 
 B)False

Question 12

A(n) ____________________ contains a list of e-mail addresses for individuals and groups.

Accepted Answer

The answer of A(n) ____________________ contains a list of e-mail...

Question 13

When you want to read or send mail using Webmail, use ____ to go to your e-mail provider's Web site and log in.

Accepted Answer

A) Windows explorer 
B) local access software 
C) a browser 
D) your company's intranet 
A) Windows explorer 
B) local access software 
C) a browser 
D) your company's intranet

Question 14

A(n) ____________________ is a block of text or graphics automatically added to the end of every e-mail message you send.

Accepted Answer

e-mail sig

Question 15

Microsoft Outlook is one of the most popular e-mail clients.Its pared down cousin, Windows Live Mail, can be downloaded for free as part of the Windows ____ suite.

Accepted Answer

A) Communication Essentials 
B) Live Essentials 
C) Web Essentials 
D) Quick Essentials 
A) Communication Essentials 
B) Live Essentials 
C) Web Essentials 
D) Quick Essentials

Question 16

When using Webmail, it is recommended that you ____.

Accepted Answer

A) log out of your e-mail account after each use 
B) ISP 
C) ASP 
D) DSP 
A) log out of your e-mail account after each use 
B) ISP 
C) ASP 
D) DSP

Question 17

An e-mail label, sometimes referred to as a "conversation," consists of an original message and all of the replies and forwards that stem from it._________________________

Accepted Answer

A) True 
 B)False

Question 18

You can ask to be notified if a message has been received by using the ____ feature.

Accepted Answer

A) Autoreply 
B) Autoforwarding 
C) return receipt 
D) synchronization 
A) Autoreply 
B) Autoforwarding 
C) return receipt 
D) synchronization

Question 19

A(n) ____ is an electronic document transmitted over a computer network.

Accepted Answer

A) e-message 
B) electric message 
C) doc-mail message 
D) e-mail message 
A) e-message 
B) electric message 
C) doc-mail message 
D) e-mail message

Question 20

A(n) security filter automatically routes advertisements and other junk mail to the trash folder maintained by your e-mail client._________________________

Accepted Answer

A) True 
 B)False

Exam 20: Working With E-Mail

-Referring to the figure above, you must use ____ between e-mail addresses.

____ is typically used to handle your outgoing mail.

An e-mail user ID is also often called a(n) ____.

____________________ is an electronic version of the postal system that transmits messages from one computer to another, usually over the Internet.

Many e-mail clients offer advanced features.Please describe how autoforward and autoreply work, and in what situation you would use these features.

Systems that provide access to e-mail through a browser are called ____.

An e-mail header is divided into fields that contain information such as the ____.

An account for jwatson@ibm.com probably belongs to an IBM ____.

When you want to compose a message, look for a toolbar button or link labeled ____.

The computers and software that provide e-mail services form an e-mail system.

A(n) ____________________ contains a list of e-mail addresses for individuals and groups.

When you want to read or send mail using Webmail, use ____ to go to your e-mail provider's Web site and log in.

A(n) ____________________ is a block of text or graphics automatically added to the end of every e-mail message you send.

Microsoft Outlook is one of the most popular e-mail clients.Its pared down cousin, Windows Live Mail, can be downloaded for free as part of the Windows ____ suite.

When using Webmail, it is recommended that you ____.

An e-mail label, sometimes referred to as a "conversation," consists of an original message and all of the replies and forwards that stem from it._________________________

You can ask to be notified if a message has been received by using the ____ feature.

A(n) ____ is an electronic document transmitted over a computer network.

A(n) security filter automatically routes advertisements and other junk mail to the trash folder maintained by your e-mail client._________________________

Computer Hardware

Peripheral Devices

System and Application Software

Installing Software

Getting Started With Windows 7

Working With Windows Settings and Accounts

Working With Files

Getting Started With Application Software

Creating a Document

Formatting a Document

Finalizing a Document

Creating a Worksheet

Formatting a Worksheet

Finalizing a Worksheet

Creating a Presentation

Finalizing a Presentation

Creating a Database

Finalizing a Database

Networks

Browsing the Web

Computer Benefits and Risks

Filters