Question 1

SAP R/3's system allows one to group customers,which is commonly known as an "organizational structure".

Accepted Answer

A) True 
 B)False

Question 2

In SAP R/3 the electronic evidence of a transaction is called a document.

Accepted Answer

A) True 
 B)False

Question 3

In the sales order process,there is a number used in the SAP ERP sales order that in a paper process would be pre-printed on the sales document,usually in sequential number order.It's assigned by the customer to the sales order.What is this number?

Accepted Answer

A) Customer ID 
B) Purchase Order Number 
C) Material Number 
D) Billing Code 
A) Customer ID 
B) Purchase Order Number 
C) Material Number 
D) Billing Code

Question 4

-In the accompanying diagram,"Taking an Order in SAP ERP," what is B?

Accepted Answer

PO Number: The numbe

Question 5

Figure 3-1 The sales process at Fitter Snacker
-Describe the problems with the Fitter Snacker Credit Check,as illustrated in the accompanying figure.

Accepted Answer

Because the credit report is sent infreq

Question 6

CRM software stands for Custom Resource Management.This is a specialized type of ERP.

Accepted Answer

A) True 
 B)False

Question 7

What is one-to-one marketing?

Accepted Answer

Once a customer is categorized,the compa

Question 8

In ____ CRM,the software and equipment reside with the CRM provider; it is not installed in-house.

Accepted Answer

A) walk-up 
B) on-demand 
C) Internet 
D) ERP 
A) walk-up 
B) on-demand 
C) Internet 
D) ERP

Question 9

In SAP R/3,relatively permanent data about inventory is kept in the Material Master Data table.

Accepted Answer

A) True 
 B)False

Question 10

Returned products to a company are processed more efficiently if the customer first calls for a RMA.

Accepted Answer

A) True 
 B)False

Question 11

Setting prices for customers can be very complex.SAP helps by offering a control mechanism,called ____,to determine how much to charge a given customer for a given product.

Accepted Answer

A) pricing variance 
B) price fixing 
C) condition technique 
D) fluctuation 
A) pricing variance 
B) price fixing 
C) condition technique 
D) fluctuation

Question 12

With on-demand CRM,the software and computer equipment reside with the CRM provider; it is not installed in-house.

Accepted Answer

A) True 
 B)False

Question 13

Briefly describe four kinds of decisions made by Marketing managers.

Accepted Answer

What products should we produce?
How muc

Question 14

In SAP R/3,the linked set of document numbers is called the "document flow".

Accepted Answer

A) True 
 B)False

Question 15

A customer's documents are released to the warehouse so that the goods can be gathered,packed and boxed.This is an example of ____ in the sales and distribution process.

Accepted Answer

A) presales activities 
B) sales order processing 
C) inventory sourcing 
D) delivery and billing 
E) payment 
A) presales activities 
B) sales order processing 
C) inventory sourcing 
D) delivery and billing 
E) payment

Question 16

Describe the problems with Fitter Snacker's order filling.

Accepted Answer

Fitter's process for filling an order is

Question 17

Describe the problems with Fitter Snacker's accounting and invoicing.

Accepted Answer

Invoicing the customer is problematic as

Question 18

A customer's remittance causes Cash to be debited and Accounts Receivable to be credited.This is an example of ____ in the sales and distribution process.

Accepted Answer

A) presales activities 
B) sales order processing 
C) inventory sourcing 
D) delivery and billing 
E) payment 
A) presales activities 
B) sales order processing 
C) inventory sourcing 
D) delivery and billing 
E) payment

Question 19

The SAP ERP system allows users to define various ways to group customers and salespeople.These groups are called ____.

Accepted Answer

A) organizational structures 
B) master data 
C) document flows 
D) audit trails 
A) organizational structures 
B) master data 
C) document flows 
D) audit trails

Question 20

-In the accompanying diagram,"Taking an Order in SAP ERP," what is A?

Accepted Answer

Sold-to party: where

SAP R/3's system allows one to group customers,which is commonly known as an "organizational structure".

In SAP R/3 the electronic evidence of a transaction is called a document.

In the sales order process,there is a number used in the SAP ERP sales order that in a paper process would be pre-printed on the sales document,usually in sequential number order.It's assigned by the customer to the sales order.What is this number?

-In the accompanying diagram,"Taking an Order in SAP ERP," what is B?

Figure 3-1 The sales process at Fitter Snacker -Describe the problems with the Fitter Snacker Credit Check,as illustrated in the accompanying figure.

CRM software stands for Custom Resource Management.This is a specialized type of ERP.

What is one-to-one marketing?

In ____ CRM,the software and equipment reside with the CRM provider; it is not installed in-house.

In SAP R/3,relatively permanent data about inventory is kept in the Material Master Data table.

Returned products to a company are processed more efficiently if the customer first calls for a RMA.

Setting prices for customers can be very complex.SAP helps by offering a control mechanism,called ____,to determine how much to charge a given customer for a given product.

With on-demand CRM,the software and computer equipment reside with the CRM provider; it is not installed in-house.

Briefly describe four kinds of decisions made by Marketing managers.

In SAP R/3,the linked set of document numbers is called the "document flow".

A customer's documents are released to the warehouse so that the goods can be gathered,packed and boxed.This is an example of ____ in the sales and distribution process.

Describe the problems with Fitter Snacker's order filling.

Describe the problems with Fitter Snacker's accounting and invoicing.

A customer's remittance causes Cash to be debited and Accounts Receivable to be credited.This is an example of ____ in the sales and distribution process.

The SAP ERP system allows users to define various ways to group customers and salespeople.These groups are called ____.

-In the accompanying diagram,"Taking an Order in SAP ERP," what is A?

Business Functions and Business Processes

The Development of Enterprise Resource Planning Systems

Production and Supply Chain Management Information Systems

Accounting in Erp Systems

Human Resources Processes With Erp

Process Modeling, process Improvement, and ERP Implementation

RFID, business Intelligence Bi, mobile Computing, and the Cloud

Filters

Exam 3: Marketing Information Systems and the Sales Order Process

SAP R/3's system allows one to group customers,which is commonly known as an "organizational structure".

In SAP R/3 the electronic evidence of a transaction is called a document.

In the sales order process,there is a number used in the SAP ERP sales order that in a paper process would be pre-printed on the sales document,usually in sequential number order.It's assigned by the customer to the sales order.What is this number?

-In the accompanying diagram,"Taking an Order in SAP ERP," what is B?

Figure 3-1 The sales process at Fitter Snacker -Describe the problems with the Fitter Snacker Credit Check,as illustrated in the accompanying figure.

CRM software stands for Custom Resource Management.This is a specialized type of ERP.

What is one-to-one marketing?

In ____ CRM,the software and equipment reside with the CRM provider; it is not installed in-house.

In SAP R/3,relatively permanent data about inventory is kept in the Material Master Data table.

Returned products to a company are processed more efficiently if the customer first calls for a RMA.

Setting prices for customers can be very complex.SAP helps by offering a control mechanism,called ____,to determine how much to charge a given customer for a given product.

With on-demand CRM,the software and computer equipment reside with the CRM provider; it is not installed in-house.

Briefly describe four kinds of decisions made by Marketing managers.

In SAP R/3,the linked set of document numbers is called the "document flow".

A customer's documents are released to the warehouse so that the goods can be gathered,packed and boxed.This is an example of ____ in the sales and distribution process.

Describe the problems with Fitter Snacker's order filling.

Describe the problems with Fitter Snacker's accounting and invoicing.

A customer's remittance causes Cash to be debited and Accounts Receivable to be credited.This is an example of ____ in the sales and distribution process.

The SAP ERP system allows users to define various ways to group customers and salespeople.These groups are called ____.

-In the accompanying diagram,"Taking an Order in SAP ERP," what is A?

Business Functions and Business Processes

The Development of Enterprise Resource Planning Systems

Production and Supply Chain Management Information Systems

Accounting in Erp Systems

Human Resources Processes With Erp

Process Modeling, process Improvement, and ERP Implementation

RFID, business Intelligence Bi, mobile Computing, and the Cloud

Filters