Exam 17: Operations Management: Putting It All Together

Which of the following statements is true of enterprise resource planning (ERP) systems?

Which of the following statements is true of a product layout?

Effectiveness means producing products that:

A _____ is used for goods that must be produced at a specific site or that are so large and bulky that it isn't feasible to move them from station to station.

Love Your Feet Inc., a shoe manufacturing company, tries to acquire a certification from the International Organization for Standardization. It ensures the authorities that it continually improves its environmental performance and implements a systematic approach to setting environmental targets and to achieving those targets. In this scenario, which of the following certifications is Love Your Feet trying to acquire?

In operations management, quality is defined in terms of:

Edith, the CEO of Harry's Inc., a manufacturer of men's apparel, believes in manufacturing large quantities of the company's standardized clothing line to keep the manufacturing costs low. In this scenario, Edith follows:

_____ software takes the electronic design for a product and creates the programmed instructions that robots must follow to produce that product as efficiently as possible.

Ucon Inc., a manufacturing company, handles all the supply chain functions on its own. This has resulted in an inefficient use of resources and delays in production. To resolve these issues, the management decides to hire external agencies to perform some operations. In this scenario, Ucon Inc. is most likely to adopt the strategy of _____.

Dazzling Inc., a cosmetics manufacturing company, introduces a new moisturizer at a premium price. Despite this, it is able to generate a large amount of sales and profit from the new product as customers love its anti-ageing and anti-tanning features and do not mind spending more to buy the product. The customers believe that the product is worth its price. In this scenario, Dazzling has incorporated _____ in its business.

The machinery used in a _____ is often highly specialized, designed to perform one specific task very efficiently.

During the baseball season, Arenaz Stadium uses large and bulky machinery to level the ground. Since the baseball championship is an annual event, the management does not move the machinery and uses it as and when required. In this scenario, Arenaz uses a _____.

Abraham, a lead engineer at Softos Inc., wants to test his building designs for flaws and optimize them before submitting them to his clients. Which of the following software is most likely to be used by Abraham for this purpose?

Devon Construction Inc. is currently in the midst of a residential construction project. The company's operations manager realizes that certain phases of the project are behind schedule due to unavailability of raw materials. Which of the following tools should Devon's operations manager use to better manage project scheduling?

Greg owns a furniture business and produces only enough goods to meet the current demand. This helps him save inventory costs. In this context, Greg uses just-in-time (JIT) production.

Enterprise resource planning (ERP) systems are:

The tangible and intangible features of a product are sometimes called the _____.

Tang Bakery reviews the feedback of its customers every month and customizes the production of its cakes based on this feedback. It requires complex planning and control management. The bakery makes small batches of its most popular cakes to maintain customization. In this scenario, which of the following layouts does Tang Bakery use?

Samantha, a game programmer working for GameZone Inc., uses a software program that enables her to create drawings quickly and easily. The software also allows her to create 3-D drawings. In this scenario, which of the following software does Samantha use?

Which of the following statements is true of total quality management (TQM)?