Exam 14: Management Motivation and Leadership: Bringing Business to Life

Organization charts help managers understand the financial situation of the company.

In the context of management skills, middle-level managers need an especially high level of _____ as they typically act as the bridge between departments, coordinating people and projects that sometimes have mismatched priorities.

Psychologist Douglas McGregor proposed that managers should use Theory Y assumptions to:

__________hoard decision-making power for themselves, and they typically issue orders single-handedly.

Gracie is a branch manager in a software company. Her work in the company is to coordinate teams and special projects with her peers from other departments. In the management hierarchy, Gracie is a _____ manager.

Expectancy theory advocates that:

Daniella is a manager in a big data management company. Based on her sharp management skills, she has the highest number of people assigned under her. Thus, Daniella is in charge of supervising a total number of 35 employees of the company. In this scenario, the number of employees assigned to Daniella refers to her _____.

Juan, the CEO of a technology firm, believes that the firm's employees are intelligent, creative, and hardworking. He is convinced that they are passionate about their work and that they can be further motivated through rewards. In this scenario, Juan's views about his workers are consistent with _____.

Centralized companies typically respond more quickly to customer needs than decentralized companies.

Which of the following is true of contingency planning?

Each year M. Lloyd Corporation rewards the year's best-performing employee. The reward is based on the individual performance of an employee, his or her level of commitment toward the organization, and his or her crisis management skills. The company gives this reward to encourage other employees to also put in the same kind of effort in their work. In this scenario, M. Lloyd Corporation follows the _____ theory.

_____ refers to specific, short-term planning that applies strategic plans to specific functional areas.

Departmentalization means breaking workers into logical groups.

Although as a manager Anette may not have the best technical skills, she makes up for it through her excellent communication, team building, and coaching skills. Thus, in the context of management skills, Anette exhibits strong _____.

A__________is an organization with a flexible structure that brings together specialists from different areas of the organization to work on individual projects on a temporary basis.

When organizations employ different types of departmentalization at different levels of the organization, their approach is called _____.

Barry is the branch manager of a large toy store. He has been given the responsibility to communicate with, coach, and motivate supervising managers. In this scenario, Barry most likely requires _____ to perform his role efficiently.

Lawrence, the CEO of a media company, treats employees from all the levels of the organization in the same manner. The fair treatment is not just limited to his conduct with his employees, but it is also visible in the kind of perks and benefits they receive. Lawrence is strictly against discriminating in the workplace, and this motto of his keeps his employees greatly motivated. In this scenario, Lawrence follows _____.

Shelly is a manager in an event management firm. She is admired by all the employees of the firm for her open communication, empathetic behavior, and good leadership skills. In this scenario, Shelly exhibits strong _____.

The extent to which decision-making power is held by a small number of people at the top of the organization is known as _____.