Exam 3: Communication: the Key to Effective Supervisory Management

The most important method available to assure that proper comprehension of a message has occurred is through the use of:

The story of Wikileaks has caused many organizations to rethink their:

What takes place during downward communication?

Most supervisors find it easier to engage in upward communication rather than downward communication.

Elliot works for a very small company but feels very uncomfortable asking the president of the company any questions during the open meetings that are held every Friday. One probable reason for his discomfort is:

Effective communication means a successful transfer of information, meaning, and understanding from a sender to a receiver.

Upward, downward, and vertical communication are the three formal channels found within an organization.

The grapevine can offer considerable insight into employees' thoughts and feelings.

"That's the best idea I have heard all day" is a killer phrase, meaning it is likely to kill the conversation.

Frederico is a 20-year-old student who attends an out-of-state college. To stay close with friends from back home, what is his most likely method of communicating?

Obstacles that distort messages between people can be called noise.

The first major step toward becoming a better communicator is:

Horizontal communication is concerned with communication between people at the same level of the organization.

Why is an agenda so important when planning for a meeting with one's boss?

It is Marissa's first day on the job as the office manager for a law firm. Many of the words that the lawyers are using to communicate with each other are unfamiliar to Marissa. The lawyers are probably engaging in the use of:

Repetition can be a useful method to improve the effectiveness of communication.

William, a single father raising two kids, feels he cannot relate to colleagues who do not have children. As a result, he only has a few friends at work while others view him as quiet and closed-off. This is an example of what type of communication barrier?

What can a supervisor do to ensure effective communication?

What are the advantages and disadvantages of oral communication?

Which method of communication is Raoul using if he sends an email to one of his subordinates with deadlines and guidelines on how to complete a specific task?