Exam 12: Information Systems in Business

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The person responsible for making key planning decisions for a company's information systems is known by the acronym ________.

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In the value chain model,secondary activities include all of the following EXCEPT:

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Match the following transaction processing systems to the activities. -accounts receivable

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________ costs are the time,effort,and money a customer or supplier would have to expend to change to a competitor's product or service.

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An organization may develop a code of ________ to guide the behavior of its workers.

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A(n)________ information system combines the features of MIS and DSS and supports unstructured decision making by a CEO.

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In the ________ planning phase of IT planning,a company defines its mission and competitive strategy.

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The ethical guideline,informed ________,states,"If in doubt about ethics or laws of a particular action,inform the people who might be effected by your action and obtain their consent before proceeding."

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Put the following phases of IT planning in order. -project planning

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The first step in the transaction processing cycle is

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A business alliance linking systems of several companies who are in the same industry is called a(n)________ network.

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Match the decisions and management levels to their definitions and responsibilities. -unstructured decision

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The ________ function evaluates feedback data and accordingly adjusts the system's input and processing functions.

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A(n)________ TPS records employee work hours and produces paychecks.

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In the value chain model,the primary activity ________ includes receiving,storing,and distributing raw materials.

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According to the value chain model,when the value added by an activity exceeds the cost of the activity,the result is a profit for the business.

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In the value chain model,the primary activity ________ is concerned with finding customers and obtaining orders from them.

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A(n)________ system is a record-keeping system that keeps track of business dealings on a daily basis.

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In the value chain model,primary activities support a company's secondary activities.

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A business organization's environment includes all of the following EXCEPT:

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