Exam 8: Planning and Goal-Setting

________ refers to gathering information about competitors that allows managers to anticipate competitors' actions rather than merely react to them.

Planning is concerned with how objectives are to be accomplished, not what is to be accomplished.

In a short essay, define planning and discuss the characteristics of formal planning as it is used in various organizations.

An organization's ________ goals are official statements of what an organization says, and what it wants its stakeholders to believe its goals are.

Qualitative data includes information about the number and cost of warranty work.

Much competitor intelligence is available from public sources, but it is illegal to use it to gain a competitive advantage.

Stated goals are those that an organization actually pursues.

Which one of the following is an example of a standing plan?

Which one of the following statements is true of competitive intelligence as a means of environmental scanning?

The ________ Act makes it a crime in the United States to engage in theft of a trade secret.

Bonnie is discussing with her subordinate, Julie, the types of projects Julie would like to work on in the coming year. They are setting goals and determining what success would look like. Bonnie and Julie are engaged in ________.

An organization is in the process of goal setting. It has finished reviewing the organization's mission. What should it do next?

In a short essay, describe how managers can effectively plan when the external environment is continually changing.

Strategic goals focus exclusively on the financial performance of the organization.

Robert Downs, owner of a new community newspaper in his home town of Corning, New York, has set the following goal for his company: "To be a champion for free speech and for the development of the community." This goal constitutes the ________ goal of the company.

Strategic plans are usually ________.

Software and other ________ can help managers to make sense of ________.

Most companies' goals can be classified as either ________ or ________.

Business intelligence is the same thing as competitor intelligence

The standard procedure to be followed by the human resources department of a company when initiating disciplinary action against an employee is an example of a standing plan.