Question 1

When a company purchases an "Industry Standard Process" from a vendor like SAP,the company may benefit

Accepted Answer

A)  by gaining "best practices" it would otherwise have developed on its own. 
B)  because employees will conform with the changes rapidly and be more efficient. 
C)  because customers will demand lower prices. 
D)  hardly ever. 
E)  because the company will have a unique application that will generate competitive advantage. 
A)  by gaining "best practices" it would otherwise have developed on its own. 
B)  because employees will conform with the changes rapidly and be more efficient. 
C)  because customers will demand lower prices. 
D)  hardly ever. 
E)  because the company will have a unique application that will generate competitive advantage.

Question 2

Functional systems often lead to disjointed processes and increased expenses.

Accepted Answer

A) True 
 B)False

Question 3

Order entry is an application that is traditionally run in the functional area of

Accepted Answer

A)  human resources. 
B)  accounting and finance. 
C)  manufacturing. 
D)  operations. 
E)  sales and marketing. 
A)  human resources. 
B)  accounting and finance. 
C)  manufacturing. 
D)  operations. 
E)  sales and marketing.

Question 4

Which of the following is (are)true statements with functional systems?

Accepted Answer

A)  Improved data results 
B)  Improved data integrity 
C)  Better communciations 
D)  Increased profitability 
E)  Isolated systems 
A)  Improved data results 
B)  Improved data integrity 
C)  Better communciations 
D)  Increased profitability 
E)  Isolated systems

Question 5

Software that integrates sales,orders,inventory,manufacturing,customer service,human resources,and accounting is called ____________

Accepted Answer

A)  ERP systems. 
B)  vapour ware. 
C)  DBMS. 
D)  CAM. 
E)  MPS. 
A)  ERP systems. 
B)  vapour ware. 
C)  DBMS. 
D)  CAM. 
E)  MPS.

Question 6

Most employees welcome and embrace changes caused by business process redesign.

Accepted Answer

A) True 
 B)False

Question 7

When a company purchases an "Industry Standard Process" from a vendor like SAP,the company often has to

Accepted Answer

A)  lay off staff to conform to the new standards. 
B)  change the way to company operates to conform to the software. 
C)  buy more equipment to conform to the software needs. 
D)  hire more staff to use the software more efficiently. 
E)  wait years for a payback. 
A)  lay off staff to conform to the new standards. 
B)  change the way to company operates to conform to the software. 
C)  buy more equipment to conform to the software needs. 
D)  hire more staff to use the software more efficiently. 
E)  wait years for a payback.

Question 8

Systems that are designed to support activities across departmental boundaries are called

Accepted Answer

A)  calculation systems. 
B)  functional systems. 
C)  cross-departmental systems. 
D)  inter-organizational systems. 
E)  operating systems. 
A)  calculation systems. 
B)  functional systems. 
C)  cross-departmental systems. 
D)  inter-organizational systems. 
E)  operating systems.

Question 9

Functional systems in Porter's Value Chain are usually comprised of

Accepted Answer

A)  HR, Accounting, Operations, Sales. 
B)  Accounting, Payroll, HR, Sales. 
C)  Operations, Advertising, HR, Sales. 
D)  Accounting, Advertising, Payroll, Marketing. 
E)  Primary activities and Support Activities. 
A)  HR, Accounting, Operations, Sales. 
B)  Accounting, Payroll, HR, Sales. 
C)  Operations, Advertising, HR, Sales. 
D)  Accounting, Advertising, Payroll, Marketing. 
E)  Primary activities and Support Activities.

Question 10

What is the difference between a CRM and a traditional functional application?

Accepted Answer

The difference between CRM systems and t

Question 11

In the auto industry,supply chain management applications will include

Accepted Answer

A)  SRM, inventory and CRM 
B)  customer tracking, production, and advertising. 
C)  SRM and CRM only. 
D)  ERP. 
E)  production capacity. 
A)  SRM, inventory and CRM 
B)  customer tracking, production, and advertising. 
C)  SRM and CRM only. 
D)  ERP. 
E)  production capacity.

Question 12

The user interface for Enterprise Application Integration systems and Enterprise Resource Planning systems look completely different to the end user.

Accepted Answer

A) True 
 B)False

Question 13

With functional silos,management must query separate functional systems and integrate the data manually.

Accepted Answer

A) True 
 B)False

Question 14

The only source of revenue in the supply chain is the

Accepted Answer

A)  sales department. 
B)  cash register. 
C)  end consumer. 
D)  purchasing department. 
E)  manufacturer. 
A)  sales department. 
B)  cash register. 
C)  end consumer. 
D)  purchasing department. 
E)  manufacturer.

Question 15

When functional systems are isolated,business processes are

Accepted Answer

A)  redundant. 
B)  disjointed. 
C)  incomplete. 
D)  not integrated. 
E)  outdated. 
A)  redundant. 
B)  disjointed. 
C)  incomplete. 
D)  not integrated. 
E)  outdated.

Question 16

Give an example of an application from each of the five categories of functional systems.

Accepted Answer

Marketing and Sales: Sales for

When a company purchases an "Industry Standard Process" from a vendor like SAP,the company may benefit

Functional systems often lead to disjointed processes and increased expenses.

Order entry is an application that is traditionally run in the functional area of

Which of the following is (are)true statements with functional systems?

Software that integrates sales,orders,inventory,manufacturing,customer service,human resources,and accounting is called ____________

Most employees welcome and embrace changes caused by business process redesign.

When a company purchases an "Industry Standard Process" from a vendor like SAP,the company often has to

Systems that are designed to support activities across departmental boundaries are called

Functional systems in Porter's Value Chain are usually comprised of

What is the difference between a CRM and a traditional functional application?

In the auto industry,supply chain management applications will include

The user interface for Enterprise Application Integration systems and Enterprise Resource Planning systems look completely different to the end user.

With functional silos,management must query separate functional systems and integrate the data manually.

The only source of revenue in the supply chain is the

When functional systems are isolated,business processes are

Give an example of an application from each of the five categories of functional systems.

Information Systems and You

Business Process Management and Decision Making

Productivity, innovation and Strategy

Hardware and Software

Database and Content Management

Networks and Collaboration

Decision Making and Business Intelligence

E-Commerce, social Networking and Web 2.0

Acquiring Information Systems Through Projects

Structure, governance and Ethics

Managing Information Security and Privacy

Business Process Modeling: Techniques, Rules, and Applications

Excel Basics: Understanding Spreadsheets, Cells, and Formulas

Database Design and Entity Relationships

Creating and Utilizing Forms, Queries, and Reports in MS Access

Understanding MS Project: Features and Functions

Filters

Exam 7: Competitive Advantage and Business Proces

When a company purchases an "Industry Standard Process" from a vendor like SAP,the company may benefit

Functional systems often lead to disjointed processes and increased expenses.

Order entry is an application that is traditionally run in the functional area of

Which of the following is (are)true statements with functional systems?

Software that integrates sales,orders,inventory,manufacturing,customer service,human resources,and accounting is called ____________

Most employees welcome and embrace changes caused by business process redesign.

When a company purchases an "Industry Standard Process" from a vendor like SAP,the company often has to

Systems that are designed to support activities across departmental boundaries are called

Functional systems in Porter's Value Chain are usually comprised of

What is the difference between a CRM and a traditional functional application?

In the auto industry,supply chain management applications will include

The user interface for Enterprise Application Integration systems and Enterprise Resource Planning systems look completely different to the end user.

With functional silos,management must query separate functional systems and integrate the data manually.

The only source of revenue in the supply chain is the

When functional systems are isolated,business processes are

Give an example of an application from each of the five categories of functional systems.

Information Systems and You

Business Process Management and Decision Making

Productivity, innovation and Strategy

Hardware and Software

Database and Content Management

Networks and Collaboration

Decision Making and Business Intelligence

E-Commerce, social Networking and Web 2.0

Acquiring Information Systems Through Projects

Structure, governance and Ethics

Managing Information Security and Privacy

Business Process Modeling: Techniques, Rules, and Applications

Excel Basics: Understanding Spreadsheets, Cells, and Formulas

Database Design and Entity Relationships

Creating and Utilizing Forms, Queries, and Reports in MS Access

Understanding MS Project: Features and Functions

Filters