Question 1

What are primary activities?

Accepted Answer

Primary activities a

Question 2

Finding a vendor and negotiating a price for raw materials for production would be an example of a(n)________ in Porter's value chain model.

Accepted Answer

A)  linkage 
B)  integrated activity 
C)  complex 
D)  support activity 
E)  primary activity 
A)  linkage 
B)  integrated activity 
C)  complex 
D)  support activity 
E)  primary activity

Question 3

Which of the following best describes Bower and Christensen's idea of a sustaining technology?

Accepted Answer

A)  A technology innovation that increases the rate of improvement in customer value. 
B)  A technology innovation that provides a very new package of attributes from the accepted mainstream products. 
C)  A technology innovation that ensures environmental sustainability. 
D)  A technology innovation that decreases the rate of improvement in customer value. 
E)  A technology innovation that maintains the rate of improvement in customer value. 
A)  A technology innovation that increases the rate of improvement in customer value. 
B)  A technology innovation that provides a very new package of attributes from the accepted mainstream products. 
C)  A technology innovation that ensures environmental sustainability. 
D)  A technology innovation that decreases the rate of improvement in customer value. 
E)  A technology innovation that maintains the rate of improvement in customer value.

Question 4

What are the primary activities in Porter's value chain model? Give an example of an IS application that supports each of these activities.

Accepted Answer

The generic value chain has five primary

Question 5

If Goodyear Tires buys a rubber plantation,this is an example of _____________.

Accepted Answer

A)  departmental integration 
B)  quality controls 
C)  backward integration 
D)  value chain management 
E)  reducing complexity 
A)  departmental integration 
B)  quality controls 
C)  backward integration 
D)  value chain management 
E)  reducing complexity

Question 6

What is a value chain?

Accepted Answer

A value chain is a network of

Question 7

Margin can be defined as

Accepted Answer

A)  the difference between the total cost of raw materials and the list price of a product. 
B)  the difference of the price a customer is willing to pay and how much the company actually collects. 
C)  the difference of the price a customer is willing to pay and the price a seller is willing to sell at. 
D)  the difference between the selling price and the list price. 
E)  the difference of the price a customer is willing to pay and the cost of moving the good or service through its value chain. 
A)  the difference between the total cost of raw materials and the list price of a product. 
B)  the difference of the price a customer is willing to pay and how much the company actually collects. 
C)  the difference of the price a customer is willing to pay and the price a seller is willing to sell at. 
D)  the difference between the selling price and the list price. 
E)  the difference of the price a customer is willing to pay and the cost of moving the good or service through its value chain.

Question 8

Sales and service would be examples of supporting activities in Porter's value chain model.

Accepted Answer

A) True 
 B)False

Question 9

The increasing reliance on the web for information has created a digital divide between those who have Internet access and those who do not.

Accepted Answer

A) True 
 B)False

Question 10

Describe the ways in which companies gain a competitive advantage over other companies seeking the same customers.

Accepted Answer

Companies can gain competitive advantage

Question 11

A company can create competitive advantage by

Accepted Answer

A)  lowering switching costs. 
B)  refusing alliances. 
C)  staying with the "tried and true" processes that competitors use. 
D)  reducing barriers to entry. 
E)  adding technology to its business process. 
A)  lowering switching costs. 
B)  refusing alliances. 
C)  staying with the "tried and true" processes that competitors use. 
D)  reducing barriers to entry. 
E)  adding technology to its business process.

Question 12

The network of activities that improve the effectiveness of a good or service is called

Accepted Answer

A)  a value chain. 
B)  a supplier network. 
C)  competitive strategies. 
D)  a supply chain. 
E)  a value web. 
A)  a value chain. 
B)  a supplier network. 
C)  competitive strategies. 
D)  a supply chain. 
E)  a value web.

Question 13

Sustained competitive advantage requires

Accepted Answer

A)  companies to find a distinctive way to compete. 
B)  the elimination of the dominant firm. 
C)  companies to seek patent protection for their products. 
D)  the creation of barriers of entry. 
E)  companies to use more than one competitive strategies. 
A)  companies to find a distinctive way to compete. 
B)  the elimination of the dominant firm. 
C)  companies to seek patent protection for their products. 
D)  the creation of barriers of entry. 
E)  companies to use more than one competitive strategies.

Question 14

Which of the following is a fundamental competitive strategy suggested by Porter?

Accepted Answer

A)  Growing the diversity of the products and / or service offered 
B)  Providing the best customer service 
C)  Creating alliance partners 
D)  Developing innovative products 
E)  Differentiating its products 
A)  Growing the diversity of the products and / or service offered 
B)  Providing the best customer service 
C)  Creating alliance partners 
D)  Developing innovative products 
E)  Differentiating its products

Question 15

Threat of government regulation is one of the five forces in Porter's model.

Accepted Answer

A) True 
 B)False

Question 16

Some competitive advantages are less sustainable than others.

Accepted Answer

A) True 
 B)False

Question 17

The threat of new entrants in an industry is high when

Accepted Answer

A)  entry and exit costs are low. 
B)  entry costs are high. 
C)  distribution channels are few. 
D)  entry and exit costs are high. 
E)  few suppliers exist. 
A)  entry and exit costs are low. 
B)  entry costs are high. 
C)  distribution channels are few. 
D)  entry and exit costs are high. 
E)  few suppliers exist.

Question 18

What are three ways that value can be created by Information Technology investments?

Accepted Answer

1)through productivity gains,2

Question 19

How can competitive advantage through IT be sustained?

Accepted Answer

A)  Competitive advantage through IT cannot be sustained. 
B)  By using as much proprietary technologies as possible. 
C)  By making all employees sign nondisclosure agreements. 
D)  By suing any competitor whom your firm suspect is copying its systems. 
E)  By integrating all value creation processes into the organization. 
A)  Competitive advantage through IT cannot be sustained. 
B)  By using as much proprietary technologies as possible. 
C)  By making all employees sign nondisclosure agreements. 
D)  By suing any competitor whom your firm suspect is copying its systems. 
E)  By integrating all value creation processes into the organization.

Question 20

The productivity paradox suggests IT investments do not create business value.

Accepted Answer

A) True 
 B)False

What are primary activities?

Finding a vendor and negotiating a price for raw materials for production would be an example of a(n)________ in Porter's value chain model.

Which of the following best describes Bower and Christensen's idea of a sustaining technology?

What are the primary activities in Porter's value chain model? Give an example of an IS application that supports each of these activities.

If Goodyear Tires buys a rubber plantation,this is an example of _____________.

What is a value chain?

Margin can be defined as

Sales and service would be examples of supporting activities in Porter's value chain model.

The increasing reliance on the web for information has created a digital divide between those who have Internet access and those who do not.

Describe the ways in which companies gain a competitive advantage over other companies seeking the same customers.

A company can create competitive advantage by

The network of activities that improve the effectiveness of a good or service is called

Sustained competitive advantage requires

Which of the following is a fundamental competitive strategy suggested by Porter?

Threat of government regulation is one of the five forces in Porter's model.

Some competitive advantages are less sustainable than others.

The threat of new entrants in an industry is high when

What are three ways that value can be created by Information Technology investments?

How can competitive advantage through IT be sustained?

The productivity paradox suggests IT investments do not create business value.

Information Systems and You

Business Process Management and Decision Making

Hardware and Software

Database and Content Management

Networks and Collaboration

Competitive Advantage and Business Proces

Decision Making and Business Intelligence

E-Commerce, social Networking and Web 2.0

Acquiring Information Systems Through Projects

Structure, governance and Ethics

Managing Information Security and Privacy

Business Process Modeling: Techniques, Rules, and Applications

Excel Basics: Understanding Spreadsheets, Cells, and Formulas

Database Design and Entity Relationships

Creating and Utilizing Forms, Queries, and Reports in MS Access

Understanding MS Project: Features and Functions

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Exam 3: Productivity, innovation and Strategy

What are primary activities?

Finding a vendor and negotiating a price for raw materials for production would be an example of a(n)________ in Porter's value chain model.

Which of the following best describes Bower and Christensen's idea of a sustaining technology?

What are the primary activities in Porter's value chain model? Give an example of an IS application that supports each of these activities.

If Goodyear Tires buys a rubber plantation,this is an example of _____________.

What is a value chain?

Margin can be defined as

Sales and service would be examples of supporting activities in Porter's value chain model.

The increasing reliance on the web for information has created a digital divide between those who have Internet access and those who do not.

Describe the ways in which companies gain a competitive advantage over other companies seeking the same customers.

A company can create competitive advantage by

The network of activities that improve the effectiveness of a good or service is called

Sustained competitive advantage requires

Which of the following is a fundamental competitive strategy suggested by Porter?

Threat of government regulation is one of the five forces in Porter's model.

Some competitive advantages are less sustainable than others.

The threat of new entrants in an industry is high when

What are three ways that value can be created by Information Technology investments?

How can competitive advantage through IT be sustained?

The productivity paradox suggests IT investments do not create business value.

Information Systems and You

Business Process Management and Decision Making

Hardware and Software

Database and Content Management

Networks and Collaboration

Competitive Advantage and Business Proces

Decision Making and Business Intelligence

E-Commerce, social Networking and Web 2.0

Acquiring Information Systems Through Projects

Structure, governance and Ethics

Managing Information Security and Privacy

Business Process Modeling: Techniques, Rules, and Applications

Excel Basics: Understanding Spreadsheets, Cells, and Formulas

Database Design and Entity Relationships

Creating and Utilizing Forms, Queries, and Reports in MS Access

Understanding MS Project: Features and Functions

Filters