Question 1

"Deadwood" is a term given to workers who cope with personal burnout by moving into management positions.​

Accepted Answer

A) True 
 B)False

Question 2

Burnout and stress are synonymous.​

Accepted Answer

A) True 
 B)False

Question 3

Many of the myths that engender burnout are supported by what Albert Ellis calls the _____________ thoughts people tell themselves about their work.​

Accepted Answer

A) unhealthy 
B) ​self-actualizing 
C) ​demeaning 
D) conflicted 
A) unhealthy 
B) ​self-actualizing 
C) ​demeaning 
D) conflicted

Question 4

One of the initial assessments the worker should make in a case of burnout is degree of:​

Accepted Answer

A) stress. 
B) ​anger. 
C) ​commitment. 
D) lethality. 
A) stress. 
B) ​anger. 
C) ​commitment. 
D) lethality.

Question 5

In the case of Jane,the worker uses an eclectic BASIC IDS approach because:​

Accepted Answer

A) the ID suffers most when compassion fatigue occurs. 
B) ​no component of Jane's life is immune from burnout,it has become so pervasive. 
C) ​it is psychoanalytic in nature and will get at unconscious motivators of burnout. 
D) she is suicidal and her Id is erupting out of control with no superego to govern it. 
A) the ID suffers most when compassion fatigue occurs. 
B) ​no component of Jane's life is immune from burnout,it has become so pervasive. 
C) ​it is psychoanalytic in nature and will get at unconscious motivators of burnout. 
D) she is suicidal and her Id is erupting out of control with no superego to govern it.

Question 6

Burnout encompasses not only the work setting,but also all other environments of the individual.​

Accepted Answer

A) True 
 B)False

Question 7

Selye's General Adaption Syndrome means that:​

Accepted Answer

A) overstimulation and excessive wear of target organs leads to stress-related dysfunction and disease. 
B) ​the organism adapts to stressors and compensates through increased output of endocrine,neurological,and neuroendocrine systems. 
C) ​the person reframes stressors and overcomes the noxious stimulus. 
D) a clinical relaxation technique is used to diminish stress. 
A) overstimulation and excessive wear of target organs leads to stress-related dysfunction and disease. 
B) ​the organism adapts to stressors and compensates through increased output of endocrine,neurological,and neuroendocrine systems. 
C) ​the person reframes stressors and overcomes the noxious stimulus. 
D) a clinical relaxation technique is used to diminish stress.

Question 8

Vicarious traumatization occurs when the worker begins to see significant others in his or her own life as resembling those who have traumatized the client.​

Accepted Answer

A) True 
 B)False

Question 9

Vicarious traumatization and compassion fatigue are endemic to crisis work because:​

Accepted Answer

A) many crisis workers have severe transference issues before they ever get in the work due to their own trauma. 
B) ​crisis workers get addicted to the adrenaline high of traumatic dilemmas and won't walk away when they need to. 
C) ​it is easy to "catch" the awful symptoms clients have. 
D) it is a compensatory behavior for burned-out workers. 
A) many crisis workers have severe transference issues before they ever get in the work due to their own trauma. 
B) ​crisis workers get addicted to the adrenaline high of traumatic dilemmas and won't walk away when they need to. 
C) ​it is easy to "catch" the awful symptoms clients have. 
D) it is a compensatory behavior for burned-out workers.

Question 10

The "who told you?" technique is used on Jane by the worker to:​

Accepted Answer

A) point out how she deludes herself. 
B) ​give her a rationale for starting new behaviors that lead to compassion satisfaction. 
C) ​as a way of safely projecting her anger onto significant others through the countertransference phenomenon. 
D) All of the answers are good reasons the technique is used. 
A) point out how she deludes herself. 
B) ​give her a rationale for starting new behaviors that lead to compassion satisfaction. 
C) ​as a way of safely projecting her anger onto significant others through the countertransference phenomenon. 
D) All of the answers are good reasons the technique is used.

Question 11

One of the critical issues of intervention with a burned-out worker is the ethical issue of keeping the worker's clients from harm.​

Accepted Answer

A) True 
 B)False

Question 12

Being over-involved in client problems may cause crisis workers to attempt dramatic cures on impossible cases and become panic stricken when plans go awry.​

Accepted Answer

A) True 
 B)False

Question 13

Burnout means that:​

Accepted Answer

A) the person is stressed out by the job. 
B) ​the person doesn't know how to handle stress. 
C) ​there are no buffers to ease unrelenting job stress. 
D) the organization is healthy and emotionally safe for employees. 
A) the person is stressed out by the job. 
B) ​the person doesn't know how to handle stress. 
C) ​there are no buffers to ease unrelenting job stress. 
D) the organization is healthy and emotionally safe for employees.

"Deadwood" is a term given to workers who cope with personal burnout by moving into management positions.

Burnout and stress are synonymous.

Many of the myths that engender burnout are supported by what Albert Ellis calls the _____________ thoughts people tell themselves about their work.

One of the initial assessments the worker should make in a case of burnout is degree of:

In the case of Jane,the worker uses an eclectic BASIC IDS approach because:

Burnout encompasses not only the work setting,but also all other environments of the individual.

Selye's General Adaption Syndrome means that:

Vicarious traumatization occurs when the worker begins to see significant others in his or her own life as resembling those who have traumatized the client.

Vicarious traumatization and compassion fatigue are endemic to crisis work because:

The "who told you?" technique is used on Jane by the worker to:

One of the critical issues of intervention with a burned-out worker is the ethical issue of keeping the worker's clients from harm.

Being over-involved in client problems may cause crisis workers to attempt dramatic cures on impossible cases and become panic stricken when plans go awry.

Burnout means that:

Approaching Crisis Intervention

Culturally Effective Helping

The Intervention and Assessment Models

Tools of the Trade

Crisis Case Handling

Telephone and Online Crisis Counseling

Posttraumatic Stress Disorder

Crisis of Lethality

Sexual Assault

Partner Violence

Family Crisis Intervention

Personal Loss

Crisis in Schools

Violent Behavior in Institutions

Legal and Ethical Issues

Disaster Response

Chemical Dependency

Crisishostage Negotiation

Filters

Exam 16: Burnout, vicarious Traumatization, and Compassion Fatigue

"Deadwood" is a term given to workers who cope with personal burnout by moving into management positions.​

Burnout and stress are synonymous.​

Many of the myths that engender burnout are supported by what Albert Ellis calls the _____________ thoughts people tell themselves about their work.​

One of the initial assessments the worker should make in a case of burnout is degree of:​

In the case of Jane,the worker uses an eclectic BASIC IDS approach because:​

Burnout encompasses not only the work setting,but also all other environments of the individual.​

Selye's General Adaption Syndrome means that:​

Vicarious traumatization occurs when the worker begins to see significant others in his or her own life as resembling those who have traumatized the client.​

Vicarious traumatization and compassion fatigue are endemic to crisis work because:​

The "who told you?" technique is used on Jane by the worker to:​

One of the critical issues of intervention with a burned-out worker is the ethical issue of keeping the worker's clients from harm.​

Being over-involved in client problems may cause crisis workers to attempt dramatic cures on impossible cases and become panic stricken when plans go awry.​

Burnout means that:​

Approaching Crisis Intervention

Culturally Effective Helping

The Intervention and Assessment Models

Tools of the Trade

Crisis Case Handling

Telephone and Online Crisis Counseling

Posttraumatic Stress Disorder

Crisis of Lethality

Sexual Assault

Partner Violence

Family Crisis Intervention

Personal Loss

Crisis in Schools

Violent Behavior in Institutions

Legal and Ethical Issues

Disaster Response

Chemical Dependency

Crisishostage Negotiation

Filters

"Deadwood" is a term given to workers who cope with personal burnout by moving into management positions.

Burnout and stress are synonymous.

Many of the myths that engender burnout are supported by what Albert Ellis calls the _____________ thoughts people tell themselves about their work.

One of the initial assessments the worker should make in a case of burnout is degree of:

In the case of Jane,the worker uses an eclectic BASIC IDS approach because:

Burnout encompasses not only the work setting,but also all other environments of the individual.

Selye's General Adaption Syndrome means that:

Vicarious traumatization occurs when the worker begins to see significant others in his or her own life as resembling those who have traumatized the client.

Vicarious traumatization and compassion fatigue are endemic to crisis work because:

The "who told you?" technique is used on Jane by the worker to:

One of the critical issues of intervention with a burned-out worker is the ethical issue of keeping the worker's clients from harm.

Being over-involved in client problems may cause crisis workers to attempt dramatic cures on impossible cases and become panic stricken when plans go awry.

Burnout means that: