Exam 9: Negotiating Intercultural Conflict and Social Justice: Strategies for Intercultural Relations

In the microframe analysis of intercultural conflict, you focus on

______ refers to the information that surrounds a communication event, which is closely tied to the meaning of the event

When Keith had a conflict with a neighbor who moved from Somalia, he tried to analyze the situation by looking at how he tends to engage in low-context communication whereas his neighbor prefers high-context communication. He is using

Using examples, explain in-groups and out-groups.

When Marlon witnessed a conflict between Korean American business owners and African American residents in the neighborhood, he paid attention to how the conflict is shaped by intergroup prejudice and ethnocentrism rooted in the history of the neighborhood. Marlon is using

______ are groups of individuals for whom we feel concern, with whom we are willing to cooperate and from whom separation creates anxiety.

Negative identity can be defined as

Out-groups are groups of individuals who are seen as separate and different from us, are often perceived as unequal to our group, as well as potentially threatening.

"Civilized versus uncivilized" is an example of an oppositional metaphor.

______ context communication is one where most of the information is already in the person, while very little is in the coded, explicit, transmitted part of the message.

The immigration industrial complex uses all the following except:

Face, which can be threatened, lost, protected, maintained, and saved, is a critical resource that is negotiated through communication in social interactions.

When Heather witnessed a conflict between local residents and Sudanese refugees in town, she paid attention to the power imbalance between the two groups and the divisive rhetoric on immigration in the media. Heather is using

Adolfo and Ben work together at a company. When there is a conflict in their office, Adolfo uses direct communication to solve problems and asserts his opinions. Ben uses indirect communication, focusing on maintaining relationships and solving the problem with other workers. Their difference can be described as

John and Leah are a part of the same culture and when they communicate, much of the meaning is understood without being explicitly said. This is an example of ______ context communication.