Question 1

What are microaggressions, and why might they be included in a diversity training program?

Accepted Answer

Microaggressions are subtle, often unint

Question 2

What are three aspects of supportive work-life culture? Explain any one of these.

Accepted Answer

Three aspects of a supportive work-life

Question 3

Based on studies of the evaluation of diversity training, list and explain four recommendations for those planning this activity.

Accepted Answer

1. Tailor the training to the specific n

Question 4

What is mentoring? What does research show about its effects?

Accepted Answer

Mentoring is a developmental relationshi

Question 5

What is the Critical Incident Technique, and how could it be used to determine KSAs for Diversity Training?

Accepted Answer

The Critical Incident Technique (CIT) is

Question 6

A supportive W-F culture includes

Accepted Answer

A)  time demands at work. 
B)  perceived managerial support. 
C)  expected career consequences for use of W-F policies. 
D)  all of these. 
A)  time demands at work. 
B)  perceived managerial support. 
C)  expected career consequences for use of W-F policies. 
D)  all of these.

Question 7

Distinguish between Awareness and Skills models of diversity training.

Accepted Answer

The Awareness model of diversity trainin

Question 8

Two processes have been identified in informal mentoring. Explain and give a brief example of each process.

Accepted Answer

The two processes identified in informal

Question 9

The text says that little information exists about "KSAs actually needed for competence in managing D & I." Why is this so?

Accepted Answer

The text suggests that there is a lack o

Question 10

Chrobot-Mason has identified three stages in multicultural competence. What are these three stages?

Accepted Answer

The three stages in multicultural compet

Question 11

What is active listening? List three habits of active listening.

Accepted Answer

Active listening is a communication tech

Question 12

What are affinity groups or ERGs? What are they intended to do? Explain two cautions of which the diversity professional should be aware pertaining to ERGs.

Accepted Answer

Affinity groups, also known as Employee

Question 13

The purpose of a company ERG (Employee Resource Group) is to

Accepted Answer

A)  create functional committees. 
B)  provide an inclusive environment. 
C)  improve diversity quotas. 
D)  maintain resources in a company. 
A)  create functional committees. 
B)  provide an inclusive environment. 
C)  improve diversity quotas. 
D)  maintain resources in a company.

Question 14

Awareness training focuses on

Accepted Answer

A)  drawing attention to diversity issues as a foundation for subsequent change. 
B)  increasing awareness as a method of coping with suppression. 
C)  general awareness and mindfulness of one's surroundings 
D)  information about avoiding lawsuits. 
A)  drawing attention to diversity issues as a foundation for subsequent change. 
B)  increasing awareness as a method of coping with suppression. 
C)  general awareness and mindfulness of one's surroundings 
D)  information about avoiding lawsuits.

Question 15

The phases of training in the instructional design model include

Accepted Answer

A)  selection, evaluation, assessment. 
B)  awareness training and skills training. 
C)  needs analysis, training design, evaluation. 
D)  individual, group, organizational. 
A)  selection, evaluation, assessment. 
B)  awareness training and skills training. 
C)  needs analysis, training design, evaluation. 
D)  individual, group, organizational.

Question 16

Explain the business case for W-F (W-L) benefits.

Accepted Answer

The business case for Work-From-Home (WF

Question 17

Grayson, a blind man, lives at a nursing home. At 8pm every day, medicine is given out to all of the residents of the nursing home. A new nurse, completely well-meaning, spoke much louder than necessary when giving Grayson the instructions for taking his medicine. Grayson has experienced what?

Accepted Answer

A)  treatment discrimination 
B)  a microagression 
C)  benevolent prejudice 
D)  covert discrimination 
A)  treatment discrimination 
B)  a microagression 
C)  benevolent prejudice 
D)  covert discrimination

What are microaggressions, and why might they be included in a diversity training program?

What are three aspects of supportive work-life culture? Explain any one of these.

Based on studies of the evaluation of diversity training, list and explain four recommendations for those planning this activity.

What is mentoring? What does research show about its effects?

What is the Critical Incident Technique, and how could it be used to determine KSAs for Diversity Training?

A supportive W-F culture includes

Distinguish between Awareness and Skills models of diversity training.

Two processes have been identified in informal mentoring. Explain and give a brief example of each process.

The text says that little information exists about "KSAs actually needed for competence in managing D & I." Why is this so?

Chrobot-Mason has identified three stages in multicultural competence. What are these three stages?

What is active listening? List three habits of active listening.

What are affinity groups or ERGs? What are they intended to do? Explain two cautions of which the diversity professional should be aware pertaining to ERGs.

The purpose of a company ERG (Employee Resource Group) is to

Awareness training focuses on

The phases of training in the instructional design model include

Explain the business case for W-F (W-L) benefits.

Grayson, a blind man, lives at a nursing home. At 8pm every day, medicine is given out to all of the residents of the nursing home. A new nurse, completely well-meaning, spoke much louder than necessary when giving Grayson the instructions for taking his medicine. Grayson has experienced what?

Basic Concepts

Conceptualizing and Measuring Difference

Privilege, Social Construction, Attribution, and Fairness

Organizational Structure and the Problem of Pay In-Equity

Identities: Who We Are and Why That Matters

The Big Three: Stereotypes, Prejudice, and Discrimination

Diversity, Inclusion, and the Law

Making the Most of Diversity in Teams

Sex, Gender, and Work

Race, Ethnicity, and Work

Sexual Orientation and Work

Religion, Age, Ability, Appearance, Weight, Social Class, and Work

Building Organizational Diversity Competence Through Organizational Development

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Exam 13: Building Diversity Competence for Individuals

What are microaggressions, and why might they be included in a diversity training program?

What are three aspects of supportive work-life culture? Explain any one of these.

Based on studies of the evaluation of diversity training, list and explain four recommendations for those planning this activity.

What is mentoring? What does research show about its effects?

What is the Critical Incident Technique, and how could it be used to determine KSAs for Diversity Training?

A supportive W-F culture includes

Distinguish between Awareness and Skills models of diversity training.

Two processes have been identified in informal mentoring. Explain and give a brief example of each process.

The text says that little information exists about "KSAs actually needed for competence in managing D & I." Why is this so?

Chrobot-Mason has identified three stages in multicultural competence. What are these three stages?

What is active listening? List three habits of active listening.

What are affinity groups or ERGs? What are they intended to do? Explain two cautions of which the diversity professional should be aware pertaining to ERGs.

The purpose of a company ERG (Employee Resource Group) is to

Awareness training focuses on

The phases of training in the instructional design model include

Explain the business case for W-F (W-L) benefits.

Grayson, a blind man, lives at a nursing home. At 8pm every day, medicine is given out to all of the residents of the nursing home. A new nurse, completely well-meaning, spoke much louder than necessary when giving Grayson the instructions for taking his medicine. Grayson has experienced what?

Basic Concepts

Conceptualizing and Measuring Difference

Privilege, Social Construction, Attribution, and Fairness

Organizational Structure and the Problem of Pay In-Equity

Identities: Who We Are and Why That Matters

The Big Three: Stereotypes, Prejudice, and Discrimination

Diversity, Inclusion, and the Law

Making the Most of Diversity in Teams

Sex, Gender, and Work

Race, Ethnicity, and Work

Sexual Orientation and Work

Religion, Age, Ability, Appearance, Weight, Social Class, and Work

Building Organizational Diversity Competence Through Organizational Development

Filters