Exam 14: Building Organizational Diversity Competence Through Organizational Development

Jenny and her team start a SWOT analysis with the internal components. They are assessing

Clarence and his team have been in the process of creating a D&I management program. They have considered the options and involved top management (issue identification) and changes have already occurred in structure and procedures of the organization (implementation). Currently, the team is focused on stability and growth of support for D&I across the organization (maintenance). Clarence and his team have followed a model called

According to Cox, Leadership, Research and Measurement, Education, and Follow-Up should be

The Job Characteristics Model (Hackman & Oldham) is often used for

An organization tends to place minority workers with minority supervisors. This is hurting their diversity and inclusion efforts more than helping it. This illustrates

The Global Diversity and Inclusion Benchmarks (O'Mara & Richter, 2016) are discussed and illustrated in the text. What are these benchmarks, and how can they be useful in managing a program of D&I management?

Two of the components of the 4D cycle used by practitioners are

What does the term "organizational development" imply?

Suppose you are a consultant to an organization that is considering development of a D&I management program. What are some initial questions you might have and discuss with organizational leaders?

Which of the following is/are component(s) of a SWOT analysis?

Vance's company has recently implemented a new system in which new management hires are often shifted between the jobs they are meant to oversee before officially taking their position as management. This process is called

The text describes the Full Integration Model of Diversity Change (Agars & Kottke, 2004). What is this model designed to clarify, and what are its major components?

What is diversity resistance and why does it occur? Why should diversity professionals understand it?

The text discusses six OD techniques. Name and describe any two, and explain how they could be used in implementing a D&I management program?

Employees are newly required to attend day-long D&I training but are still evaluated on the former standards for production quantity. This illustrates a problem in

OD is

What is a culture audit and how could it be used in a D&I management program?

What is action research and how could it be useful in developing a program for managing D&I?

The key difference between diversity climate and diversity attitudes is

Recent training in a company has focused on both task and interpersonal factors of work groups, beginning with setting team goals and moving to interpersonal relationships within teams. This technique is