Exam 3: Checking ID

When Brandon asks to see a customer's ID, the customer opens his or her wallet and holds it out. The ID is visible in a clear plastic slot, and Brandon can see that the person's birthdate says he or she is over 21. He approves it and gets the customer a drink, but what should he have done instead?

You work at an establishment that has a policy requiring you to check the IDs of every customer. However, you find yourself frequently serving elderly people. Do you still have to check their IDs?

When you do have to refuse service to a minor, whom should you let know?

You encounter an ID with a blank back. What can you assume?

The edges of a customer's ID feel a little rough, but the customer says it is just normal wear and tear. What should you assume?

If another bartender/server has already checked and approved the ID of a customer you think may be underage, what should you do?

What is the best way to refuse to serve minors (or any customer without proper identification) alcohol?

A customer seems nervous and uneasy when she hands over her ID. What does this most likely indicate?

When comparing a person's face to his or her ID photo, what features should you be looking at?

When examining the holograms and/or foils on an ID card, what should you be looking for?