Exam 4: Verbal Communication

Ana was hurt and upset at Chad for spending so much money on an entertainment center and then lying to her about the cost discrepancy. Making light of it, Chad said, "So, I was 'economical with the truth,' the entertainment center is amazing and you'll learn to love it." The phrase "economical with the truth" is a(n) ________ for the word lying.

Edgar's tardiness made Monica and him late for the symphony. Since late entrances are not allowed, the money it cost for the tickets was wasted. This made Monica furious. Trying to communicate her strong feelings, Monica used profanity to communicate her annoyance and frustration. Edgar felt bad about being late but after listening to her tirade, Edgar shook his head, got back in his car, and left Monica at home. What effect did Monica's profanity have on Edgar and why?

Powerful language includes disclaimers and tag questions that communicate a sense of uncertainty and tentativeness.

The use of a specific time reference to clarify a message is known as

Bobbi was upset about today's meeting. She told Kurt, "My client is so unreasonable about making changes in the project." Ken asked, "Is she unreasonable about all changes?" Bobbi clarified herself, "No, only the changes I have made this week." Bobbi is using ________ to improve her verbal skills.

___________ language helps us to perceive people as capable, credible, and believable.

Match the word or phrase with its meaning. -Descriptive language

Match the word or phrase with its meaning. -Euphemisms

Match the word or phrase with its meaning. -Indexing

When the meaning for a word or symbol is determined by someone's experiences, values, and culture, it is known as what type of definition?

Indexing our statements helps us prevent generalizing and stereotyping by focusing on the unique qualities of a person or thing.

Words are that represent our thoughts, feelings, and ideas in a specific context or relationship.

Match the word or phrase with its meaning. -Regulative rules

When Moses' teacher called him a "troubled youth" instead of a "juvenile delinquent" she was using a(n)

Match the word or phrase with its meaning. -Dating

The connotative meaning of a word is also known as the dictionary meaning of the word.

The phrase, "We went shopping last week," is an example of a method used to improve verbal communication. This method is called

Casey's Aunt asked what article he was reading. Casey replied, "It's a review of current research associated with the physical characteristics of spinal manipulation. I'm on a bit of a quest to track down all of the proposed mechanisms by which a high-velocity low amplitude thrust may remove nerve interference. It's pretty clear that deafferentation and hyperafferentation result in aberrant somatosensory input and integration. If the integration is poor the efferent signals will simply be wrong, and will result in strange motor or visceral neuromodulation." Casey's Aunt did not understand what the article was about because Casey used

________ are used to spare someone's feelings or to lessen the impact of words.

Regulative rules are unspoken rules that guide our use of language.