Question 1

What type of listening requires nothing from the receiver?

Accepted Answer

A)  Responsive 
B)  Passive 
C)  Active 
D)  Informational 
A)  Responsive 
B)  Passive 
C)  Active 
D)  Informational

Question 2

What do we call the process of giving thoughtful attention with more than our ears, including our eyes and heart?

Accepted Answer

The answer of What do we call the process of...

Question 3

Noise, delivery, language, message overload, and perception of ourselves and others are all variables that can interfere with our ability to

Accepted Answer

The answer of Noise, delivery, language, message overload, and perception...

Question 4

Define empathetic listening. Define critical listening. What is the difference between these two types of listening?

Accepted Answer

The answer of Define empathetic listening. Define critical listening. What...

Question 5

Noise that interferes with our ability to listen has to be intentional.

Accepted Answer

A) True 
 B)False

Question 6

Match the word or phrase with its meaning.
-Jargon

Accepted Answer

A)  Focusing on the content of the message in order to gain knowledge 
B)  Our own thoughts or feelings that prevent us from listening 
C)  Processing the meaning of a message 
D)  Sounds or visual stimuli that draw our attention away from an intended message 
E)  Evaluating the speaker's message or intent
F) Listening with a sense of purpose
G) Highly specialized words used and understood by specific groups of people.
H) Sender only partly involved in message
I) Requesting additional information to help understand the message
J) Clarifying the message and offering an alternative perception
K) Restating another person's message in our own words 
A)  Focusing on the content of the message in order to gain knowledge 
B)  Our own thoughts or feelings that prevent us from listening 
C)  Processing the meaning of a message 
D)  Sounds or visual stimuli that draw our attention away from an intended message 
E)  Evaluating the speaker's message or intent
F) Listening with a sense of purpose
G) Highly specialized words used and understood by specific groups of people.
H) Sender only partly involved in message
I) Requesting additional information to help understand the message
J) Clarifying the message and offering an alternative perception
K) Restating another person's message in our own words

Question 7

________ requires that we clarify the meaning of a message, but also allows us to offer an alternative perception.

Accepted Answer

The answer of ________ requires that we clarify the meaning...

Question 8

Define questioning, paraphrasing, and interpreting. How are they similar? Different? Explain how questioning, paraphrasing, and interpreting improve our responsive listening skills.

Accepted Answer

The answer of Define questioning, paraphrasing, and interpreting. How are...

Question 9

Noise, delivery, language, and perceptions are variables that can interfere with our ability to listen.

Accepted Answer

A) True 
 B)False

Question 10

Match the word or phrase with its meaning.
-External noise

Accepted Answer

A)  Focusing on the content of the message in order to gain knowledge 
B)  Our own thoughts or feelings that prevent us from listening 
C)  Processing the meaning of a message 
D)  Sounds or visual stimuli that draw our attention away from an intended message 
E)  Evaluating the speaker's message or intent
F) Listening with a sense of purpose
G) Highly specialized words used and understood by specific groups of people.
H) Sender only partly involved in message
I) Requesting additional information to help understand the message
J) Clarifying the message and offering an alternative perception
K) Restating another person's message in our own words 
A)  Focusing on the content of the message in order to gain knowledge 
B)  Our own thoughts or feelings that prevent us from listening 
C)  Processing the meaning of a message 
D)  Sounds or visual stimuli that draw our attention away from an intended message 
E)  Evaluating the speaker's message or intent
F) Listening with a sense of purpose
G) Highly specialized words used and understood by specific groups of people.
H) Sender only partly involved in message
I) Requesting additional information to help understand the message
J) Clarifying the message and offering an alternative perception
K) Restating another person's message in our own words

Question 11

___________ listeners are involved verbally and nonverbally, avoid making judgments about the sender's feelings, and communicate a sense of caring or empathy.

Accepted Answer

The answer of ___________ listeners are involved verbally and nonverbally,...

Question 12

Match the word or phrase with its meaning.
-Active listening

Accepted Answer

A)  Focusing on the content of the message in order to gain knowledge 
B)  Our own thoughts or feelings that prevent us from listening 
C)  Processing the meaning of a message 
D)  Sounds or visual stimuli that draw our attention away from an intended message 
E)  Evaluating the speaker's message or intent
F) Listening with a sense of purpose
G) Highly specialized words used and understood by specific groups of people.
H) Sender only partly involved in message
I) Requesting additional information to help understand the message
J) Clarifying the message and offering an alternative perception
K) Restating another person's message in our own words 
A)  Focusing on the content of the message in order to gain knowledge 
B)  Our own thoughts or feelings that prevent us from listening 
C)  Processing the meaning of a message 
D)  Sounds or visual stimuli that draw our attention away from an intended message 
E)  Evaluating the speaker's message or intent
F) Listening with a sense of purpose
G) Highly specialized words used and understood by specific groups of people.
H) Sender only partly involved in message
I) Requesting additional information to help understand the message
J) Clarifying the message and offering an alternative perception
K) Restating another person's message in our own words

Question 13

Match the word or phrase with its meaning.
-Critical listening

Accepted Answer

A)  Focusing on the content of the message in order to gain knowledge 
B)  Our own thoughts or feelings that prevent us from listening 
C)  Processing the meaning of a message 
D)  Sounds or visual stimuli that draw our attention away from an intended message 
E)  Evaluating the speaker's message or intent
F) Listening with a sense of purpose
G) Highly specialized words used and understood by specific groups of people.
H) Sender only partly involved in message
I) Requesting additional information to help understand the message
J) Clarifying the message and offering an alternative perception
K) Restating another person's message in our own words 
A)  Focusing on the content of the message in order to gain knowledge 
B)  Our own thoughts or feelings that prevent us from listening 
C)  Processing the meaning of a message 
D)  Sounds or visual stimuli that draw our attention away from an intended message 
E)  Evaluating the speaker's message or intent
F) Listening with a sense of purpose
G) Highly specialized words used and understood by specific groups of people.
H) Sender only partly involved in message
I) Requesting additional information to help understand the message
J) Clarifying the message and offering an alternative perception
K) Restating another person's message in our own words

Question 14

The election is just around the corner and Dave is trying to convince Erin to vote for a candidate he strongly believes in. As Dave speaks, Erin gives thoughtful attention to what he is saying. Erin is

Accepted Answer

A)  listening. 
B)  hearing. 
C)  perceiving. 
D)  dating. 
A)  listening. 
B)  hearing. 
C)  perceiving. 
D)  dating.

Question 15

A person who decides ahead of time that a conversation he/she is listening to is important, and who focuses on the content and the thoughts and feelings of others in order to gain knowledge, is partaking in what type of listening?

Accepted Answer

A)  Active 
B)  Informational 
C)  Critical 
D)  Responsive 
A)  Active 
B)  Informational 
C)  Critical 
D)  Responsive

Question 16

Remembering is an essential part of active listening. Note taking can help with that process. Identify the guidelines for effective note taking and discuss them.

Accepted Answer

The answer of Remembering is an essential part of active...

Question 17

Match the word or phrase with its meaning.
-Interpreting

Accepted Answer

A)  Focusing on the content of the message in order to gain knowledge 
B)  Our own thoughts or feelings that prevent us from listening 
C)  Processing the meaning of a message 
D)  Sounds or visual stimuli that draw our attention away from an intended message 
E)  Evaluating the speaker's message or intent
F) Listening with a sense of purpose
G) Highly specialized words used and understood by specific groups of people.
H) Sender only partly involved in message
I) Requesting additional information to help understand the message
J) Clarifying the message and offering an alternative perception
K) Restating another person's message in our own words 
A)  Focusing on the content of the message in order to gain knowledge 
B)  Our own thoughts or feelings that prevent us from listening 
C)  Processing the meaning of a message 
D)  Sounds or visual stimuli that draw our attention away from an intended message 
E)  Evaluating the speaker's message or intent
F) Listening with a sense of purpose
G) Highly specialized words used and understood by specific groups of people.
H) Sender only partly involved in message
I) Requesting additional information to help understand the message
J) Clarifying the message and offering an alternative perception
K) Restating another person's message in our own words

Question 18

Mustafa said to his mom, "I'll be home by dinner time." His mom said, "You'll be home by 6 o'clock? I'll see you then." Rephrasing Mustafa's message is known as paraphrasing.

Accepted Answer

A) True 
 B)False

Question 19

Paralanguage means restating another person's message into our own words.

Accepted Answer

A) True 
 B)False

Question 20

As empathetic listeners, we judge the statement of others while listening to their feelings.

Accepted Answer

A) True 
 B)False

What type of listening requires nothing from the receiver?

What do we call the process of giving thoughtful attention with more than our ears, including our eyes and heart?

Noise, delivery, language, message overload, and perception of ourselves and others are all variables that can interfere with our ability to

Define empathetic listening. Define critical listening. What is the difference between these two types of listening?

Noise that interferes with our ability to listen has to be intentional.

Match the word or phrase with its meaning. -Jargon

________ requires that we clarify the meaning of a message, but also allows us to offer an alternative perception.

Define questioning, paraphrasing, and interpreting. How are they similar? Different? Explain how questioning, paraphrasing, and interpreting improve our responsive listening skills.

Noise, delivery, language, and perceptions are variables that can interfere with our ability to listen.

Match the word or phrase with its meaning. -External noise

___________ listeners are involved verbally and nonverbally, avoid making judgments about the sender's feelings, and communicate a sense of caring or empathy.

Match the word or phrase with its meaning. -Active listening

Match the word or phrase with its meaning. -Critical listening

The election is just around the corner and Dave is trying to convince Erin to vote for a candidate he strongly believes in. As Dave speaks, Erin gives thoughtful attention to what he is saying. Erin is

A person who decides ahead of time that a conversation he/she is listening to is important, and who focuses on the content and the thoughts and feelings of others in order to gain knowledge, is partaking in what type of listening?

Remembering is an essential part of active listening. Note taking can help with that process. Identify the guidelines for effective note taking and discuss them.

Match the word or phrase with its meaning. -Interpreting

Mustafa said to his mom, "I'll be home by dinner time." His mom said, "You'll be home by 6 o'clock? I'll see you then." Rephrasing Mustafa's message is known as paraphrasing.

Paralanguage means restating another person's message into our own words.

As empathetic listeners, we judge the statement of others while listening to their feelings.

An Overview of Communication

Perception

Verbal Communication

Nonverbal Communication

Understanding Ourselves and Others

Creating a Positive Communication Climate

Interviewing

Communicating in Small Groups

Solving Problems Using Small Groups

Selecting a Speech Topic and Adapting to the Audience

Researching and Using Supportive Material for Your Speech

Organizing Your Speech

Delivering Your Speech

The Informative Speech

The Persuasive Speech

Filters

Exam 3: Listening

What type of listening requires nothing from the receiver?

What do we call the process of giving thoughtful attention with more than our ears, including our eyes and heart?

Noise, delivery, language, message overload, and perception of ourselves and others are all variables that can interfere with our ability to

Define empathetic listening. Define critical listening. What is the difference between these two types of listening?

Noise that interferes with our ability to listen has to be intentional.

Match the word or phrase with its meaning. -Jargon

________ requires that we clarify the meaning of a message, but also allows us to offer an alternative perception.

Define questioning, paraphrasing, and interpreting. How are they similar? Different? Explain how questioning, paraphrasing, and interpreting improve our responsive listening skills.

Noise, delivery, language, and perceptions are variables that can interfere with our ability to listen.

Match the word or phrase with its meaning. -External noise

___________ listeners are involved verbally and nonverbally, avoid making judgments about the sender's feelings, and communicate a sense of caring or empathy.

Match the word or phrase with its meaning. -Active listening

Match the word or phrase with its meaning. -Critical listening

The election is just around the corner and Dave is trying to convince Erin to vote for a candidate he strongly believes in. As Dave speaks, Erin gives thoughtful attention to what he is saying. Erin is

A person who decides ahead of time that a conversation he/she is listening to is important, and who focuses on the content and the thoughts and feelings of others in order to gain knowledge, is partaking in what type of listening?

Remembering is an essential part of active listening. Note taking can help with that process. Identify the guidelines for effective note taking and discuss them.

Match the word or phrase with its meaning. -Interpreting

Mustafa said to his mom, "I'll be home by dinner time." His mom said, "You'll be home by 6 o'clock? I'll see you then." Rephrasing Mustafa's message is known as paraphrasing.

Paralanguage means restating another person's message into our own words.

As empathetic listeners, we judge the statement of others while listening to their feelings.

An Overview of Communication

Perception

Verbal Communication

Nonverbal Communication

Understanding Ourselves and Others

Creating a Positive Communication Climate

Interviewing

Communicating in Small Groups

Solving Problems Using Small Groups

Selecting a Speech Topic and Adapting to the Audience

Researching and Using Supportive Material for Your Speech

Organizing Your Speech

Delivering Your Speech

The Informative Speech

The Persuasive Speech

Filters