Exam 2: Nonverbal Communication Features

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In Jesse's text message to her friend Olivia, she writes "Day off tomorrow. Can you join me at yoga?" At the end of the message, she adds an emoji of a figure in a meditation pose. The verbal part of Jesse's message is ______ and the emoji sign off is ______.

(Multiple Choice)
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What nonverbal perceptual abilities differentiate an individual who possesses a high degree of social intelligence from individuals who do not possess the same degree of social intelligence?

(Essay)
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Because nonverbal abilities are innate, scholars have observed that learning difficulties associated with poor nonverbal skills are generally easier to remediate than those associated with verbal skills.

(True/False)
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Once a sender's message is decoded, it is sent through a channel to the receiver, who then begins the process of trying to interpret meaning from a communication act or behavior.

(True/False)
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Manual started taking yoga classes because his girlfriend kept asking him to go with her. He enjoys it but finds many of the poses a challenge. No matter how attentively he watches the instructor, he is not able to ______ what he is supposed to do.

(Multiple Choice)
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The attention stage of message processing involves a listener's attempt to understand the verbal or nonverbal messages, rather than just hear or see them.

(True/False)
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Analog and digital are two terms used to clarify the distinction between Nonverbal and verbal behaviors. What is the primary distinction between the two?

(Multiple Choice)
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Empathic comprehension is a form of active comprehension in which one party seeks to critique the message in order to determine the truth of the verbal and nonverbal messages.

(True/False)
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When you're thinking of the right words to say or making sure that your facial expression matches your emotion, you're exhibiting ______ behavior.

(Multiple Choice)
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Across the world, people understand some common nonverbal messages regardless of their background.

(True/False)
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When a receiver is attempting to interpret nonverbal behaviors to decode a sender's message, what effect do those nonverbal behaviors have on the sender's meaning?

(Multiple Choice)
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Social intelligence enables adults to ______.

(Multiple Choice)
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The ambiguous nature of nonverbal messages increases our accountability for the verbal content that was substituted for the nonverbal message.

(True/False)
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Identify and compare factors that might determine whether a sender's nonverbal behaviors positively reinforce the meaning of their message or send a negative or confusing message.

(Essay)
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When Kyle's English professor handed his essay, he saw lots of red writing and a big D across the top. Without thinking, Kyle blurted out, "That s_cks!" When he thought about it later, Kyle wished that he'd spent more time ______ his message.

(Multiple Choice)
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In any given situation, human beings tend to only give attention to a small subset of verbal and nonverbal messages.

(True/False)
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People tend to trust nonverbal messages over the verbal messages that may accompany them.

(True/False)
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Sunita wanted to purchase a used car that was within her budget. At the dealership, the salesperson tried to convince her to take out a loan and purchase a new car. Sunita listened carefully, asked good questions, and detected verbal and nonverbal signs of deception. As a result of ______ comprehension, Sunita stuck with her original plan and decided to go to another dealership.

(Multiple Choice)
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What are the three main forms of active listening identified by Stewart and Huston and how do they differ?

(Essay)
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Sarcasm works effectively because the sender's nonverbal messages ______ the sender's verbal messages.

(Multiple Choice)
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