Exam 11: Information Systems Management

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Which of the following is a limitation of aligning information systems (IS) with organizational strategy?

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Outsourcing is done to ________.

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Which of the following is a right of users of information systems?

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Users should not bother the information systems (IS) personnel for trivial issues, instead they should fulfill their responsibilities by ________.

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A ________ prepares program documentation, help-text, procedures, job descriptions, and training materials.

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There is seldom any concern about the loss of intellectual capital with outsourcing.

(True/False)
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The chief information officer (CIO) is the representative for information systems (IS) and information technology (IT) issues within the executive staff.

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Describe the different outsourcing alternatives for hardware, software, data, and procedures.

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Which of the following is a function of the technology office in an organization's information systems (IS) department?

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In the information systems (IS) industry, a business analyst works with business leaders to develop systems that implement business strategy and goals.

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The technology office in the information systems (IS) department investigates new information systems technologies, and determines how the organization can benefit from them.

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The information systems (IS) department determines the membership of a steering committee.

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It is impossible to cap financial risk by outsourcing.

(True/False)
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In an information systems (IS) department, the ________ group manages computing infrastructure, including individual computers, in-house server farms, networks, and communications media.

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Explain the risks associated with ending an outsourcing agreement.

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It is reasonable for information systems (IS) users to expect to receive repetitive training and support for the same issue.

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Freeing up management time is a reason that some companies choose to outsource.

(True/False)
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Describe the loss of control associated with outsourcing.

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The process of hiring another organization to perform a service is known as outsourcing.

(True/False)
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The terms "information systems" and "information technology" can be used interchangeably.

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