Exam 2: Collaboration Information Systems

Why is version control important for shared content?

Project leaders have to make decisions on the allocation and utilization of materials and labor. Such decisions are called ________ decisions.

Andrea, the floor supervisor at a call center, calls Bryan, a call attendant, to her office. She reports observing a few critical omissions in his calls, a finding supported by recent employee ratings. Andrea discusses with Bryan a few ways to improve his productivity. Bryan feels that Andrea is overreacting. Which of the following is a valid observation of this scenario?

The term ________ refers to a collaboration tool where team members can easily respond and the management can easily identify the people who have not responded to a request.

________ communication occurs within a team when all team members meet at the same time.

________ is defined as a group of people working together to achieve a common goal via a process of feedback and iteration.

________ decisions are those that support broad-scope, organizational issues.

A group of four painters, each painting a different wall in the same room, are not working cooperatively.

Team members need not continually check the SharePoint task list for new tasks.

A group of checkers at the grocery store or clerks at the post office are working separately to serve customers. This is an example of collaboration.

Task descriptions need to be specific and worded so that it is possible to decide whether or not the task was accomplished.

Operational decisions concern the allocation and utilization of resources.

Which of the following is a feature of Microsoft Lync?

Determining the best mix of products that a company should sell is an example of an unstructured decision.

A project manager has to manage tasks and identify schedule problems during the ________ phase of project management.

Margaret finds that calling all her senior supervisors and quality managers for a face-to-face meeting is not feasible. She arranges for a multiparty text chatting session involving all of them. This is an example of asynchronous communication.

Project scope and initial budget is set during the starting phase of a project.

Finding the best location for building a new plant is an example of a structured decision.

Which of the following statements is True about working with Google Drive?

One of the procedures of a collaboration project is documenting and reporting progress. This is performed in the ________ phase of the project.