Question 1

When right margins are not aligned or justified, they provide more white space and improve readability.

Accepted Answer

A) True 
 B)False

Question 2

Concise messages are easy to read and comprehend.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following sentences demonstrates clear writing?

Accepted Answer

A)  A supervisor asked everyone to work an extra day. 
B)  A supervisor asked production employees to work an extra day. 
C)  A supervisor asked everyone to work on Saturday. 
D)  Lindsey Goulet asked production employees to work on Saturday. 
A)  A supervisor asked everyone to work an extra day. 
B)  A supervisor asked production employees to work an extra day. 
C)  A supervisor asked everyone to work on Saturday. 
D)  Lindsey Goulet asked production employees to work on Saturday.

Question 4

It is important to avoid long lead-ins because they

Accepted Answer

A)  are grammatically incorrect. 
B)  contain misplaced modifiers. 
C)  prevent the reader from reaching the meaning of the sentence. 
D)  result in faulty parallelism. 
A)  are grammatically incorrect. 
B)  contain misplaced modifiers. 
C)  prevent the reader from reaching the meaning of the sentence. 
D)  result in faulty parallelism.

Question 5

Empty space on a page

Accepted Answer

A)  should be avoided on any business document. 
B)  can be achieved by creating paragraphs of ten or more printed lines. 
C)  makes it appear as if the writer has nothing to say. 
D)  is called white space. 
A)  should be avoided on any business document. 
B)  can be achieved by creating paragraphs of ten or more printed lines. 
C)  makes it appear as if the writer has nothing to say. 
D)  is called white space.

Question 6

Concise writing

Accepted Answer

A)  should be used only in informal business documents such as e-mail messages. 
B)  is easier to read and comprehend. 
C)  is necessary for only formal business documents such as a proposal to a customer. 
D)  should be avoided because it can come across as being abrupt and rude. 
A)  should be used only in informal business documents such as e-mail messages. 
B)  is easier to read and comprehend. 
C)  is necessary for only formal business documents such as a proposal to a customer. 
D)  should be avoided because it can come across as being abrupt and rude.

Question 7

Which statement regarding type sizes and fonts is most accurate?

Accepted Answer

A)  Font styles are a stylistic means of adding emphasis to your words. 
B)  Readers are generally most comfortable with 8- to 10-point type for body text. 
C)  Fonts include caps, boldfacing, italics, underlining, outlining, and shadowing. 
D)  Writers should always use all caps to emphasize their ideas. 
A)  Font styles are a stylistic means of adding emphasis to your words. 
B)  Readers are generally most comfortable with 8- to 10-point type for body text. 
C)  Fonts include caps, boldfacing, italics, underlining, outlining, and shadowing. 
D)  Writers should always use all caps to emphasize their ideas.

Question 8

The dangers of using slang in business writing include

Accepted Answer

A)  obscuring meaning. 
B)  using language that is too informal. 
C)  using words that quickly go out of fashion. 
D)  All answer choices are correct. 
A)  obscuring meaning. 
B)  using language that is too informal. 
C)  using words that quickly go out of fashion. 
D)  All answer choices are correct.

Question 9

Which of the following sentences contains the best use of vivid adjectives without overkill?

Accepted Answer

A)  The resort offered luxurious suites with Jacuzzi tubs and saunas. 
B)  The all-inclusive, top-notch resort offered luxurious, totally marvelous suites with incredible extras. 
C)  The resort had nice rooms. 
D)  All sentences use vivid adjectives effectively. 
A)  The resort offered luxurious suites with Jacuzzi tubs and saunas. 
B)  The all-inclusive, top-notch resort offered luxurious, totally marvelous suites with incredible extras. 
C)  The resort had nice rooms. 
D)  All sentences use vivid adjectives effectively.

Question 10

____________________ involves checking for problems with spelling, grammar, punctuation, names and numbers, and format.

Accepted Answer

The answer of ____________________ involves checking for problems with spelling,...

Question 11

Converting verbs into noun expressions

Accepted Answer

A)  decreases sentence length. 
B)  reduces verb strength. 
C)  increases the reader's ability to process the information. 
D)  All answer choices are correct. 
A)  decreases sentence length. 
B)  reduces verb strength. 
C)  increases the reader's ability to process the information. 
D)  All answer choices are correct.

Question 12

Which of the following is the best advice to follow when you proofread a routine document?

Accepted Answer

A)  If proofreading on screen, display the entire document at once. 
B)  Proofread the document using a printed copy. 
C)  Proofread your document as you compose your ideas. 
D)  Rely solely on a spell-checker to catch any errors. 
A)  If proofreading on screen, display the entire document at once. 
B)  Proofread the document using a printed copy. 
C)  Proofread your document as you compose your ideas. 
D)  Rely solely on a spell-checker to catch any errors.

Question 13

When designing documents, you should place as much text as possible on a page to save paper and printer toner.

Accepted Answer

A) True 
 B)False

Question 14

Proofreading is the last step in Phase 3 of the 3-x-3 writing process.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following sentences avoids clichés?

Accepted Answer

A)  We can prove the benefits of exercise for stress reduction beyond a shadow of a doubt. 
B)  Employees who engage in a regular fitness program are likely to pass the physical exam with flying colors. 
C)  Please encourage your department members to join the health club. 
D)  Last but not least, you, too, should join the fitness program. 
A)  We can prove the benefits of exercise for stress reduction beyond a shadow of a doubt. 
B)  Employees who engage in a regular fitness program are likely to pass the physical exam with flying colors. 
C)  Please encourage your department members to join the health club. 
D)  Last but not least, you, too, should join the fitness program.

Question 16

You can often reduce flabby expressions to single words.

Accepted Answer

A) True 
 B)False

Question 17

All of the following are tips you should follow when microblogging except

Accepted Answer

A)  ignore spelling, grammar, and punctuation errors. 
B)  include only the main ideas. 
C)  personalize your message if possible. 
D)  choose descriptive but short words. 
A)  ignore spelling, grammar, and punctuation errors. 
B)  include only the main ideas. 
C)  personalize your message if possible. 
D)  choose descriptive but short words.

Question 18

The following sentence demonstrates effective business writing: Our purchasing department will give consideration to the RFP submitted by Powertex.

Accepted Answer

A) True 
 B)False

Question 19

Katelyn is writing a letter to thank a potential employer for her job interview. Which of these sentences contains modern expressions Katelyn should use?

Accepted Answer

A)  Thank you in advance for considering me for your available position. 
B)  You will note that my coursework has thoroughly prepared me for your medical technician position. 
C)  Enclosed herein please find the salary history you requested during the interview. 
D)  Pursuant to your request, I will return for a second interview on May 28. 
A)  Thank you in advance for considering me for your available position. 
B)  You will note that my coursework has thoroughly prepared me for your medical technician position. 
C)  Enclosed herein please find the salary history you requested during the interview. 
D)  Pursuant to your request, I will return for a second interview on May 28.

Question 20

Proofreading includes the use of only a grammar or spell-checker.

Accepted Answer

A) True 
 B)False

When right margins are not aligned or justified, they provide more white space and improve readability.

Concise messages are easy to read and comprehend.

Which of the following sentences demonstrates clear writing?

It is important to avoid long lead-ins because they

Empty space on a page

Concise writing

Which statement regarding type sizes and fonts is most accurate?

The dangers of using slang in business writing include

Which of the following sentences contains the best use of vivid adjectives without overkill?

____________________ involves checking for problems with spelling, grammar, punctuation, names and numbers, and format.

Converting verbs into noun expressions

Which of the following is the best advice to follow when you proofread a routine document?

When designing documents, you should place as much text as possible on a page to save paper and printer toner.

Proofreading is the last step in Phase 3 of the 3-x-3 writing process.

Which of the following sentences avoids clichés?

You can often reduce flabby expressions to single words.

All of the following are tips you should follow when microblogging except

The following sentence demonstrates effective business writing: Our purchasing department will give consideration to the RFP submitted by Powertex.

Katelyn is writing a letter to thank a potential employer for her job interview. Which of these sentences contains modern expressions Katelyn should use?

Proofreading includes the use of only a grammar or spell-checker.

Communicating in the Digital Age Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

the Job Search and Resumes in the Digital Age

Interviewing and Following up

Correction Symbols and Proofreading Marks

Document Format Guide

Documentation Formats

Filters

Exam 4: Revising Business Messages

When right margins are not aligned or justified, they provide more white space and improve readability.

Concise messages are easy to read and comprehend.

Which of the following sentences demonstrates clear writing?

It is important to avoid long lead-ins because they

Empty space on a page

Concise writing

Which statement regarding type sizes and fonts is most accurate?

The dangers of using slang in business writing include

Which of the following sentences contains the best use of vivid adjectives without overkill?

____________________ involves checking for problems with spelling, grammar, punctuation, names and numbers, and format.

Converting verbs into noun expressions

Which of the following is the best advice to follow when you proofread a routine document?

When designing documents, you should place as much text as possible on a page to save paper and printer toner.

Proofreading is the last step in Phase 3 of the 3-x-3 writing process.

Which of the following sentences avoids clichés?

You can often reduce flabby expressions to single words.

All of the following are tips you should follow when microblogging except

The following sentence demonstrates effective business writing: Our purchasing department will give consideration to the RFP submitted by Powertex.

Katelyn is writing a letter to thank a potential employer for her job interview. Which of these sentences contains modern expressions Katelyn should use?

Proofreading includes the use of only a grammar or spell-checker.

Communicating in the Digital Age Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

the Job Search and Resumes in the Digital Age

Interviewing and Following up

Correction Symbols and Proofreading Marks

Document Format Guide

Documentation Formats

Filters