Exam 10: Information and Decision Support Systems

_____ are commonly accepted guidelines or procedures that usually find a good solution.

The _____ approach forces members of a decision making group to reach a unanimous decision.

_____ decisions deal with unusual or exceptional situations and, in many cases, these decisions are difficult to quantify.

Marketing functions are increasingly being performed on the Internet and mobile devices.

The purpose of the _____ subsystem of a human resource MIS is to place the right number and type of employees in the right job when needed.

_____ reports are management reports that are automatically produced when a situation is unusual or requires management action.

A _____ is a computer system capable of assembling, storing, manipulating, and displaying geographic information.

Unstructured decisions are ones where the variables that affect the decision cannot be measured quantitatively.

A group decision support system (GSS), consists of most of the elements in a DSS, plus software to provide effective support in group decision-making settings.

Explain the difference between an optimization and satisficing model.

Identify and briefly describe the various kinds of reports frequently produced by an MIS.

Briefly describe the five stage decision making process.

The goal of _____ is to tie together all aspects of production, including order processing, product design, manufacturing, inspection and quality control, and shipping.

In general, computerized decision support systems can either optimize or _____.

The model base is the component of a decision support system that allows managers and decision makers to perform qualitative analysis on external data.

​DSS and MIS systems are similar in numerous ways, including the types of problems solved, the support given to users, the decision emphasis and approach, and the type, speed, output, and development of the system used.

An organization might hire an outside group, usually an accounting firm, to perform a(n) _____ to assess the financial condition of the firm and determine whether financial statements and reports produced by its financial MIS are accurate.

Business decisions are always semistructured and are encountered only at the highest levels of an organization.

Programmed decisions are made using a rule, procedure, or quantitative method.

An effective _____ MIS enables an organization to keep personnel costs at a minimum while serving the required business processes needed to achieve corporate goals.