Exam 2: Information Systems in Organizations

A(n) _____ innovation initially provides a lower level of performance than the marketplace has grown to accept but is improved to provide some new performance characteristics and becomes more attractive to users in a new market, eventually displacing the former product or way of doing things.

A disadvantage of the payback method is that it fails to include cash flows beyond the payback period.

A(n) _____ is a significant and ideally long-term benefit to a company over its competition and can result in higher-quality products, better?customer service, and lower costs.

The diffusion of innovation theory can be useful in planning the rollout of a new information system. ​

A _____ organizational structure empowers employees at lower levels to make decisions and solve problems without needing permission from midlevel managers.

_____ is a process for testing skills and knowledge, which results in a statement by the certifying authority that confirms an individual is capable of performing particular tasks. ​

Explain the concept of "perceived usefulness" in the context of technology acceptance model (TAM).

Organizations cannot have many value chains.

Perceived usefulness and ease of use of a system influence an individual's attitude toward the system.

The operations group is responsible for the day-to-day running of IS hardware to process the organization's information systems workload.

When the threat of new market entrants is high, the desire to seek and maintain competitive advantage to dissuade new entrants is also usually high.

A _____ organizational structure is like a managerial pyramid where the power structure of decision making and authority flows from the strategic management at the top down to operational management and nonmanagement employees. ​

If an industry has low entry and exit costs and the technology needed to start and maintain a business is commonly available, this creates:

In a manufacturing organization, the supply chain is a key value chain whose primary activities include all of the following EXCEPT _____.

The shorter the payback period, the more attractive is the project.

Opportunities in information systems are available to people from foreign countries, including Russia and India.

_____ is a philosophy that considers using resources for any purpose other than to create value for the customer to be wasteful and therefore a target for elimination.

In the context of strategic planning for competitive advantage, becoming more efficient with production and manufacturing processes is characteristic of _____.

Organizational culture consists of the major understandings and assumptions for an organization.

An organization can spend less than another on information systems but still get better value.