Exam 1: An Introduction to Information Systems

_____ are people who work directly with information systems to get results.

Distinguish between a management information system (MIS) and decision support system (DSS).

Briefly distinguish among data, information, and knowledge.

Which of the following involves the ongoing running of a system and identifying and making necessary changes to the system due to errors or new user or business requirements?

A computer-based information system (CBIS) is a single set of hardware, software, databases, telecommunications, people, and procedures configured to collect, manipulate, store, and process data into information.

While technologically advanced, unfortunately, e-commerce offers few advantages for streamlining work activities.

_____ is the activity of creating or modifying information systems.

Electronic business (e-business) goes beyond e-commerce and e-procurement by using information systems and the Internet to perform all business-related tasks and functions.

A(n) _____ is a system consisting of software and hardware that protect a computer system or network from outside attacks.

An intranet is a network based on Web technologies that allows selected outsiders, such as business partners and customers, to access authorized resources of a company's extranet.

Organizations invest heavily in information systems to improve customer service.

The value of information is directly linked to how it helps decision makers achieve their organization's _____.

A(n) _____ is an organized collection of people, procedures, software, databases, and devices used to perform and record business deals.

The technology infrastructure is a set of shared IS resources that form the foundation of each computer-based information system.

Data represents real-world things.

An approach to work called _____ enables people to work from home or while traveling.

_____ is a branch of artificial intelligence that allows computers to recognize and act on patterns or trends.

The unique value of learning systems is that they allow organizations to capture and use the wisdom of experts and specialists.

The _____ is the world's largest computer network consisting of thousands of interconnected networks, all freely exchanging information.

A drawback of an information system (IS) is that it lacks a feedback mechanism.