Exam 17: Organizational Culture and Ethical Behavior

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________ fail to motivate or inspire employees; moreover, they lead to stagnation and often failure over time.

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A short-tem orientation is MOST LIKELY the result of values that ________.

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________ are those whose values and norms help an organization build momentum, grow, and change as needed to achieve its goals and to be effective.

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________ structures are tall, highly centralized, and standardized; in contrast, ________ structures are flat, decentralized, and rely on mutual adjustment.

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A beautician was told to not charge an unhappy client because the beauty-parlor had a policy that if customers are unhappy with the services the shop would not charge them. This is an example of ________.

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To their dismay, company leaders have sometimes found that establishing terminal values of saving as much money as possible created too much ________.

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Ethical behavior cannot help companies develop better relationships with their customers.

(True/False)
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An inert organization would be best characterized as ________.

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What is organizational culture?

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Discuss the three sources of organizational ethics.

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The concept of ________ measures the degree to which countries accept social and economic differences in wealth, status, and well-being as natural.

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What are organizational values? Describe the two kinds of values and provide an example of each.

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The ability of an organization's culture to motivate employees and increase its effectiveness is directly related to the way in which members learn the organization's values.

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Why does unethical behavior occur?

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Rites of integration build and reinforce common bonds between members.

(True/False)
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Identify the three main reasons why unethical behavior exists in businesses.

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Well-designed human resource policies can minimize "people problems" and help align an employee's goals with the goals of his or her company.

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All of the following are common instrumental values in a company with an inert culture EXCEPT ________.

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The United States and France, which tend to spend more and save less, have a long-term orientation.

(True/False)
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Which of the following socialization activities would be LEAST effective in introducing company employees to the company culture?

(Multiple Choice)
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