Question 1

When ________, the target follows agreed-upon rules for behavior in the organization.

Accepted Answer

A)  practicing matching behavior 
B)  conforming to situational norms 
C)  being consistent 
D)  flattering others 
A)  practicing matching behavior 
B)  conforming to situational norms 
C)  being consistent 
D)  flattering others

Question 2

Impression management is a two-way street engaged in by people at all organizational levels.

Accepted Answer

A) True 
 B)False

Question 3

The diversity training program at Toots Software Specialists, Incorporated has come under scrutiny in the past several years. According to those who have filed complaints, the company has not done enough to properly train employees on the management of a diverse workforce. This, some have claimed, has led to a less than desirable workplace environment. As a hired workplace diversity consultant, which of the following diversity training programs would you MOST LIKELY recommend to the leader's at Toots Software Specialists?

Accepted Answer

A)  self-awareness activities, in which participants' own prejudices and stereotypes are revealed 
B)  training techniques that emphasize the importance of subordinates' imitation of leaders 
C)  role-playing that emphasizes the usefulness of absolute accuracy in perception 
D)  None of the above would be effective training techniques. 
A)  self-awareness activities, in which participants' own prejudices and stereotypes are revealed 
B)  training techniques that emphasize the importance of subordinates' imitation of leaders 
C)  role-playing that emphasizes the usefulness of absolute accuracy in perception 
D)  None of the above would be effective training techniques.

Question 4

Being salient and stereotyped in a situation usually has a positive effect on a target's performance.

Accepted Answer

A) True 
 B)False

Question 5

When supervisors support diversity, subordinates are more likely to be committed to it.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements concerning perception is NOT true?

Accepted Answer

A)  Virtually every decision that a manager makes depends on his or her perceptions. 
B)  Accurate perceptions are the prerequisite for good decisions. 
C)  Decisions regarding compensating organizational members do not depend on perception. 
D)  When perceptions are inaccurate, managers make faulty decisions that hurt the employees and the organization. 
A)  Virtually every decision that a manager makes depends on his or her perceptions. 
B)  Accurate perceptions are the prerequisite for good decisions. 
C)  Decisions regarding compensating organizational members do not depend on perception. 
D)  When perceptions are inaccurate, managers make faulty decisions that hurt the employees and the organization.

Question 7

Discuss the causes of salience.

Accepted Answer

The causes of salience include being nov

Question 8

The tendency to overattribute other people's behavior to internal rather than to external causes is called the fundamental attribution error.

Accepted Answer

A) True 
 B)False

Question 9

Primacy effects do not influence the perception and evaluation of long-time members of an organization.

Accepted Answer

A) True 
 B)False

Question 10

Self-fulfilling prophecies only have an effect on individual employees.

Accepted Answer

A) True 
 B)False

Question 11

Define and discuss the concept of the fundamental attribution error.

Accepted Answer

Behavior is often caused by a combinatio

Question 12

Hostile work environment sexual harassment is created by unwanted touching and being called sexually-explicit names in the workplace.

Accepted Answer

A) True 
 B)False

Question 13

The salience of the target in a given situation is the extent to which the target stands out in a group of people or things.

Accepted Answer

A) True 
 B)False

Question 14

Diversity training is MOST LIKELY to be successful when it is delivered in a single session.

Accepted Answer

A) True 
 B)False

Question 15

Only managers within an organization need to be aware that the similar-to-me bias might predispose them to help members who are similar to them.

Accepted Answer

A) True 
 B)False

Question 16

As the ambiguity of a target increases, it becomes ________.

Accepted Answer

A)  harder for perceivers to form accurate perceptions 
B)  less likely that various perceivers will perceive the target differently 
C)  less difficult to determine what the target is really like 
D)  easier for perceivers to form accurate perceptions 
A)  harder for perceivers to form accurate perceptions 
B)  less likely that various perceivers will perceive the target differently 
C)  less difficult to determine what the target is really like 
D)  easier for perceivers to form accurate perceptions

Question 17

When Jennifer Olsen started working at the law firm of Gould, Starnt, and Heffernen, she knew she was one of only a few women at the company who was balancing work and single motherhood. Determined to make her job a success, she worked long hours and sacrificed much time with her child for the good of the firm. Despite her efforts, her productivity, and her high rate of cases won, she knew there were other lawyers at her company who would always see her as a single mother first and a lawyer second. Which of the following is NOT TRUE about the perceptions of Jennifer's co-workers?

Accepted Answer

A)  Jennifer's coworkers are basing their perceptions on stereotypes of single mothers. 
B)  Jennifer's coworkers are calling upon dysfunctional schemas as they perceive her. 
C)  Jennifer's coworkers' perceptions of her are influenced by their knowledge of the fact that she is a single mother. 
D)  Jennifer's coworkers are using impression management in order to make themselves look better to the firm owners. 
A)  Jennifer's coworkers are basing their perceptions on stereotypes of single mothers. 
B)  Jennifer's coworkers are calling upon dysfunctional schemas as they perceive her. 
C)  Jennifer's coworkers' perceptions of her are influenced by their knowledge of the fact that she is a single mother. 
D)  Jennifer's coworkers are using impression management in order to make themselves look better to the firm owners.

Question 18

Sexual harassment is a "victimless crime."

Accepted Answer

A) True 
 B)False

Question 19

How do the perceiver's motivational state and mood impact perception?

Accepted Answer

The perceiver's motivational state (the

Question 20

What steps can organizations take to combat the sexual harassment problem?

Accepted Answer

Some key steps that organizations can ta

When ________, the target follows agreed-upon rules for behavior in the organization.

Impression management is a two-way street engaged in by people at all organizational levels.

Being salient and stereotyped in a situation usually has a positive effect on a target's performance.

When supervisors support diversity, subordinates are more likely to be committed to it.

Which of the following statements concerning perception is NOT true?

Discuss the causes of salience.

The tendency to overattribute other people's behavior to internal rather than to external causes is called the fundamental attribution error.

Primacy effects do not influence the perception and evaluation of long-time members of an organization.

Self-fulfilling prophecies only have an effect on individual employees.

Define and discuss the concept of the fundamental attribution error.

Hostile work environment sexual harassment is created by unwanted touching and being called sexually-explicit names in the workplace.

The salience of the target in a given situation is the extent to which the target stands out in a group of people or things.

Diversity training is MOST LIKELY to be successful when it is delivered in a single session.

Only managers within an organization need to be aware that the similar-to-me bias might predispose them to help members who are similar to them.

As the ambiguity of a target increases, it becomes ________.

Sexual harassment is a "victimless crime."

How do the perceiver's motivational state and mood impact perception?

What steps can organizations take to combat the sexual harassment problem?

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Learning and Creativity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Design and Structure

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters

Exam 4: Perception Attribution and the Management of Diversity

When ________, the target follows agreed-upon rules for behavior in the organization.

Impression management is a two-way street engaged in by people at all organizational levels.

Being salient and stereotyped in a situation usually has a positive effect on a target's performance.

When supervisors support diversity, subordinates are more likely to be committed to it.

Which of the following statements concerning perception is NOT true?

Discuss the causes of salience.

The tendency to overattribute other people's behavior to internal rather than to external causes is called the fundamental attribution error.

Primacy effects do not influence the perception and evaluation of long-time members of an organization.

Self-fulfilling prophecies only have an effect on individual employees.

Define and discuss the concept of the fundamental attribution error.

Hostile work environment sexual harassment is created by unwanted touching and being called sexually-explicit names in the workplace.

The salience of the target in a given situation is the extent to which the target stands out in a group of people or things.

Diversity training is MOST LIKELY to be successful when it is delivered in a single session.

Only managers within an organization need to be aware that the similar-to-me bias might predispose them to help members who are similar to them.

As the ambiguity of a target increases, it becomes ________.

Sexual harassment is a "victimless crime."

How do the perceiver's motivational state and mood impact perception?

What steps can organizations take to combat the sexual harassment problem?

Introduction to Organizational Behavior

Individual Differences: Personality and Ability

Work Values Attitudes and Moods and Emotions

Learning and Creativity

The Nature of Work Motivation

Creating a Motivating Work Setting

Pay Careers and Changing Employment Relationships

Managing Stress and Work Life Balance

The Nature of Work Groups and Teams

Effective Work Groups and Teams

Leaders and Leadership

Power, Politics, Conflict, and Negotiation

Communicating Effectively in Organizations

Decision Making and Organizational Learning

Organizational Design and Structure

Organizational Culture and Ethical Behavior

Organization Change and Development

Filters