Exam 1: Culture in Business Contexts

Culture is a force that operates deep in the shadows of our interactions; we are generally unaware of this force unless we experience an 'ill-fit' in a different environment or context; and obvious elements such as language are insufficient for understanding the true differences.

Globalization deals with complexity, ambiguity, and uncertainty and involves a huge risk when communicating across borders.

Values, attitudes, beliefs and behaviors influence us in profound ways. Match the following concepts with the correct answer. -____The most fundamental tenet of who we are

Values, attitudes, beliefs and behaviors influence us in profound ways. Match the following concepts with the correct answer. -____Our position on things - what we think

Cultural differences are always a potential explanation for any misunderstanding between people of two cultures, but they are not the only explanation.

A cultural metaphor is an innovative method for understanding the cultural mind-set of a nation by looking at cultural cues. But such a metaphor is actually a stereotype.

Culture is both visible and invisible; it is learned, shared, a powerful influence on behavior; it is systematic and organized. It is the underlying attitudes, beliefs and values of a group (both accepted and expected) that are expressed through behaviors.

Today, companies report that talent management and developing global competencies are among their greatest challenges. Because of this,

Culture is a pattern of ideas, emotions and behaviors (we've also framed it as: attitudes, beliefs, values and behaviors) that:

Two businessmen meeting for the first time are exchanging personal information. One asks the other about his children and proudly receives the following reply: "I have two sons; do you want to see pictures?" The first man answers yes and compliments the other on the good looks of his sons. After this exchange, the second man inquires about the first man's children. The first man takes out a picture of his three daughters. Upon seeing the picture, the second man exclaims: "Three daughters! Oh, I'm sorry!" What might be the reason for this response?

Cross-cultural adaptability is the ability to influence people who are different than you.

Values, attitudes, beliefs and behaviors influence us in profound ways. Match the following concepts with the correct answer. -____Outward manifestations - what we do

Values, attitudes, beliefs and behaviors influence us in profound ways. Match the following concepts with the correct answer. -____Truths we hold to be self-evident - what is true or not

According to the 'iceberg' model of intercultural communication, ______________ is what is what is visible?