Question 1

The human relations view of management is the foundation of modern industrial relations.

Accepted Answer

A) True 
 B)False

Question 2

Why are nonstandard work arrangements popular as a management strategy?

Accepted Answer

A)  They align staffing levels with production. 
B)  They provide work-life balance. 
C)  They standardize work schedules for employees. 
D)  They enhance the relationship between pay and performance. 
A)  They align staffing levels with production. 
B)  They provide work-life balance. 
C)  They standardize work schedules for employees. 
D)  They enhance the relationship between pay and performance.

Question 3

What are two essential elements that contribute to workplace equity?

Accepted Answer

A)  voice and due process 
B)  procedural and organizational justice 
C)  conflict and class 
D)  equity and efficiency 
A)  voice and due process 
B)  procedural and organizational justice 
C)  conflict and class 
D)  equity and efficiency

Question 4

In a SWOT analysis, the w refers to workers.

Accepted Answer

A) True 
 B)False

Question 5

It has been argued that human resources management minimizes workplace democracy.

Accepted Answer

A) True 
 B)False

Question 6

The text suggests that there is a trend in Canada toward which management strategy?

Accepted Answer

A)  union acceptance 
B)  union resistance 
C)  union removal 
D)  union substitution 
A)  union acceptance 
B)  union resistance 
C)  union removal 
D)  union substitution

Question 7

Which group would not have access to grievance arbitration under labour law?

Accepted Answer

A)  Newfoundland and Labrador Medical Association 
B)  Canadian Union of Public Employees 
C)  Imperial Oil joint council 
D)  Ford Motor Company 
A)  Newfoundland and Labrador Medical Association 
B)  Canadian Union of Public Employees 
C)  Imperial Oil joint council 
D)  Ford Motor Company

Question 8

What trend did the United States share with Canada from the 1960s to the 1980s?

Accepted Answer

A)  competitive pressure from globalization 
B)  highly unionized public sector 
C)  shifts of products from nonunion to union worksites 
D)  employers opening new locations in nonunion jurisdictions 
A)  competitive pressure from globalization 
B)  highly unionized public sector 
C)  shifts of products from nonunion to union worksites 
D)  employers opening new locations in nonunion jurisdictions

Question 9

Which of the following industries has been at the forefront of team research?

Accepted Answer

A)  space 
B)  retail 
C)  financial services 
D)  manufacturing 
A)  space 
B)  retail 
C)  financial services 
D)  manufacturing

Question 10

Kochan, Katz, and McKersie's strategic choice framework states that IR decisions are made at three levels. What are the three levels?

Accepted Answer

1.The business level (i.e.,lon

Question 11

TQM stands for totally qualified managers.

Accepted Answer

A) True 
 B)False

Question 12

The strategic choice framework can be used to examine how unions make strategic choices.

Accepted Answer

A) True 
 B)False

Question 13

How are human resources management and industrial relations similar?

Accepted Answer

A)  Both place the organization's needs first. 
B)  Both separate strategy from function. 
C)  Both believe that bargaining is the best way to ensure equity. 
D)  Both were founded on organization justice theory. 
A)  Both place the organization's needs first. 
B)  Both separate strategy from function. 
C)  Both believe that bargaining is the best way to ensure equity. 
D)  Both were founded on organization justice theory.

Question 14

Dunlop's concept of substantive rules corresponds to which organizational justice concept?

Accepted Answer

A)  distributive justice 
B)  procedural justice 
C)  equity 
D)  due process 
A)  distributive justice 
B)  procedural justice 
C)  equity 
D)  due process

Question 15

How does the textbook describe the way employees view the fairness of workplace procedures?

Accepted Answer

A)  equity 
B)  organizational justice 
C)  distributive justice 
D)  procedural justice 
A)  equity 
B)  organizational justice 
C)  distributive justice 
D)  procedural justice

Question 16

In which management strategy does management seek to limit the spread of unions in the firm?

Accepted Answer

A)  union resistance 
B)  union removal 
C)  union substitution 
D)  union acceptance 
A)  union resistance 
B)  union removal 
C)  union substitution 
D)  union acceptance

Question 17

Which view emphasizes the importance of management and strategies in industrial relations?

Accepted Answer

A)  master-servant 
B)  human relations 
C)  strategic choice framework 
D)  Taylorism 
A)  master-servant 
B)  human relations 
C)  strategic choice framework 
D)  Taylorism

Question 18

Name three key principles of Barbash's concept of equity

Accepted Answer

1.Employees need to have a say in the wo

Question 19

High-performance practices can be classified into which group?

Accepted Answer

A)  employee renewal 
B)  employee motivation 
C)  management-by-design 
D)  union removal 
A)  employee renewal 
B)  employee motivation 
C)  management-by-design 
D)  union removal

Question 20

What does Barbash's concept of equity have in common with organizational justice theory?

Accepted Answer

A)  employee voice 
B)  meaningful work 
C)  fair treatment at work 
D)  non-discrimination at work 
A)  employee voice 
B)  meaningful work 
C)  fair treatment at work 
D)  non-discrimination at work

The human relations view of management is the foundation of modern industrial relations.

Why are nonstandard work arrangements popular as a management strategy?

What are two essential elements that contribute to workplace equity?

In a SWOT analysis, the w refers to workers.

It has been argued that human resources management minimizes workplace democracy.

The text suggests that there is a trend in Canada toward which management strategy?

Which group would not have access to grievance arbitration under labour law?

What trend did the United States share with Canada from the 1960s to the 1980s?

Which of the following industries has been at the forefront of team research?

Kochan, Katz, and McKersie's strategic choice framework states that IR decisions are made at three levels. What are the three levels?

TQM stands for totally qualified managers.

The strategic choice framework can be used to examine how unions make strategic choices.

How are human resources management and industrial relations similar?

Dunlop's concept of substantive rules corresponds to which organizational justice concept?

How does the textbook describe the way employees view the fairness of workplace procedures?

In which management strategy does management seek to limit the spread of unions in the firm?

Which view emphasizes the importance of management and strategies in industrial relations?

Name three key principles of Barbash's concept of equity

High-performance practices can be classified into which group?

What does Barbash's concept of equity have in common with organizational justice theory?

Introduction

The Legal Environment

Economic, Social, and Political Environments

Labour History

The Union Perspective

Negotiations

Collective Agreement Administration

Strikes and Dispute Resolution

Impacts of Unionization

Public-Sector Issues

Globalization of Labour Markets

Filters

Exam 6: The Management Perspective

The human relations view of management is the foundation of modern industrial relations.

Why are nonstandard work arrangements popular as a management strategy?

What are two essential elements that contribute to workplace equity?

In a SWOT analysis, the w refers to workers.

It has been argued that human resources management minimizes workplace democracy.

The text suggests that there is a trend in Canada toward which management strategy?

Which group would not have access to grievance arbitration under labour law?

What trend did the United States share with Canada from the 1960s to the 1980s?

Which of the following industries has been at the forefront of team research?

Kochan, Katz, and McKersie's strategic choice framework states that IR decisions are made at three levels. What are the three levels?

TQM stands for totally qualified managers.

The strategic choice framework can be used to examine how unions make strategic choices.

How are human resources management and industrial relations similar?

Dunlop's concept of substantive rules corresponds to which organizational justice concept?

How does the textbook describe the way employees view the fairness of workplace procedures?

In which management strategy does management seek to limit the spread of unions in the firm?

Which view emphasizes the importance of management and strategies in industrial relations?

Name three key principles of Barbash's concept of equity

High-performance practices can be classified into which group?

What does Barbash's concept of equity have in common with organizational justice theory?

Introduction

The Legal Environment

Economic, Social, and Political Environments

Labour History

The Union Perspective

Negotiations

Collective Agreement Administration

Strikes and Dispute Resolution

Impacts of Unionization

Public-Sector Issues

Globalization of Labour Markets

Filters