Exam 13: Conflict, Power, and Politics

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Relative to power, the concept of formal authority is:

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The greatest cause of intergroup conflict in organizations is probably:

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Nonsubstitutability means that departmental power will be decreased with the loss of control over resources.

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Which of the following was not a reaction of managers toward political behavior uncovered in surveys?

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Members of the marketing department have become aware that manufacturing is inflating their expense forms when they turn in claims. If marketing decides to report manufacturing to the vice president, they will need to proceed with care. What recommendations would you give to marketing, based on your reading of the chapter on power and politics?

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Which model of organization often prevails because each department has different interests it wants met and different goals it wants to achieve?

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Explain what is meant by strategic contingencies that influence horizontal power among departments, and provide examples.

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Two of the four tactics suggested in our text for increasing management's power are: (1) Answer every challenge, and (2) Get those who can help you indebted to you.

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We know which of the following about horizontal power?

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Departments can cope with critical uncertainties by obtaining prior information, prevention, and absorption.

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Generally, as interdependence increases, the potential for conflict:

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One measure of ____ is the extent to which the work of the department affects the final output of the organization.

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