Question 1

During the "specify decision objectives" step of the rational approach, the manager determines what performance outcomes should be achieved by a decision.

Accepted Answer

A) True 
 B)False

Question 2

In intuitive decision making, experience and judgment rather than sequential logic or explicit reasoning are used to make decisions.

Accepted Answer

A) True 
 B)False

Question 3

Management science sometimes produces decision failures, in part because quantitative data are not rich.

Accepted Answer

A) True 
 B)False

Question 4

The Carnegie model of organizational decision making says that organizational decisions:

Accepted Answer

A)  involve few managers because of the simplicity with which decisions are made. 
B)  use coalitions for the final choice. 
C)  avoid the pitfall of problemistic search. 
D)  uses coalitions only at lower levels of management. 
A)  involve few managers because of the simplicity with which decisions are made. 
B)  use coalitions for the final choice. 
C)  avoid the pitfall of problemistic search. 
D)  uses coalitions only at lower levels of management.

Question 5

The incremental decision model is based on research showing that:

Accepted Answer

A)  a manager with a proposal can get his idea implemented by breaking it down into small steps and installing one step before going on to another. 
B)  many major organizational decisions occur through a series of smaller decisions made over a fairly long period of time. 
C)  programmed decisions involve several mathematical formulas that build on each other. 
D)  none of these. 
A)  a manager with a proposal can get his idea implemented by breaking it down into small steps and installing one step before going on to another. 
B)  many major organizational decisions occur through a series of smaller decisions made over a fairly long period of time. 
C)  programmed decisions involve several mathematical formulas that build on each other. 
D)  none of these.

Question 6

Assume you are involved in important decision making in a medium-size organization. There are three decisions that currently face your organization. One is a problem of integrating the inventory management system with your production system. A second involves the selection of another organization for an acquisition. The third is whether to continue a product line that has been losing market share. Your finance vice president believes the product line should be dropped, while the marketing manager believes that more advertising aimed at a different market will revive sales of the product. Discuss which decision-making approach is likely to be most helpful in analyzing each of these situations.

Accepted Answer

The decision-making approach that is lik

Question 7

The rational approach to decision making involves all of the following steps except:

Accepted Answer

A)  defining the decision problem. 
B)  evaluating alternatives. 
C)  implementing an alternative to test its viability. 
D)  diagnosing the problem. 
A)  defining the decision problem. 
B)  evaluating alternatives. 
C)  implementing an alternative to test its viability. 
D)  diagnosing the problem.

Question 8

Based on the fact that the Carnegie approach relies on rich face-to-face communication, discuss limitations of the approach for organizational decision making.

Accepted Answer

The Carnegie approach, which emphasizes

Question 9

Which step in the rational approach immediately follows developing alternative solutions?

Accepted Answer

A)  Evaluating alternatives 
B)  Diagnosing the problem 
C)  Implemening an alternative to test its viability 
D)  Implementing the chosen alternative 
A)  Evaluating alternatives 
B)  Diagnosing the problem 
C)  Implemening an alternative to test its viability 
D)  Implementing the chosen alternative

Question 10

_____ means managers look around in the immediate environment for a solution to quickly resolve a problem.

Accepted Answer

A)  Problemistic search 
B)  Satisficing 
C)  Coalition formation 
D)  Groupthink 
A)  Problemistic search 
B)  Satisficing 
C)  Coalition formation 
D)  Groupthink

Question 11

Which type of decision-making would typically be used to the extent possible in an objective process of selection of a new employee?

Accepted Answer

A)  Inspiration and imitation 
B)  Carnegie model 
C)  Garbage can model 
D)  Rational approach 
A)  Inspiration and imitation 
B)  Carnegie model 
C)  Garbage can model 
D)  Rational approach

Question 12

Problemistic search means that managers look around in the extended environment until they find the perfect solution to eventually resolve a problem.

Accepted Answer

A) True 
 B)False

Question 13

Managers block or distort negative information when they are personally responsible for a negative decision, and consistency and persistence are valued in contemporary society. These are the two explanations why managers escalate commitment to a failing decision.

Accepted Answer

A) True 
 B)False

Question 14

Compare the individual decision making approach of bounded rationality to any one of the organizational decision making approaches or models.

Accepted Answer

Bounded rationality is an individual dec

Question 15

The incremental model places major emphasis on political and social factors that influence decision outcomes.

Accepted Answer

A) True 
 B)False

Question 16

Compare the individual decision making approach of rationality to any one of the organizational decision making approaches or models.

Accepted Answer

The individual decision-making approach

Question 17

According to the contingency framework for decision models, the Carnegie Model for organizational decision making should be used when:

Accepted Answer

A)  there is high uncertainty in both problems and solutions and uncertain problems and certain solutions. 
B)  managers agree on goals and look for optimal solutions. 
C)  decisions are nonprogrammable and can be made by an individual. 
D)  all of these--the Carnegie Model should be used in every cell of the framework. 
A)  there is high uncertainty in both problems and solutions and uncertain problems and certain solutions. 
B)  managers agree on goals and look for optimal solutions. 
C)  decisions are nonprogrammable and can be made by an individual. 
D)  all of these--the Carnegie Model should be used in every cell of the framework.

Question 18

The stage in which alternative courses of action are considered and one is chosen and implemented is:

Accepted Answer

A)  the first 3 steps of the rational approach, called problem recognition. 
B)  the last 4 steps of the rational approach, called problem solution. 
C)  programmed decision. 
D)  bounded rationality. 
A)  the first 3 steps of the rational approach, called problem recognition. 
B)  the last 4 steps of the rational approach, called problem solution. 
C)  programmed decision. 
D)  bounded rationality.

Question 19

The management science model for decision making is best to use when:

Accepted Answer

A)  problems are unanalyzable, and problem consensus is high. 
B)  problems are analyzable and measurable, and parties involved agree on goals. 
C)  solution knowledge is low, and problem consensus is low. 
D)  solution knowledge is low, and problems can't be structured logically. 
A)  problems are unanalyzable, and problem consensus is high. 
B)  problems are analyzable and measurable, and parties involved agree on goals. 
C)  solution knowledge is low, and problem consensus is low. 
D)  solution knowledge is low, and problems can't be structured logically.

Question 20

Which of the following is not one of the four streams relevant to organizational decision making?

Accepted Answer

A)  Problems 
B)  Consequences 
C)  Potential solutions 
D)  Participants 
A)  Problems 
B)  Consequences 
C)  Potential solutions 
D)  Participants

During the "specify decision objectives" step of the rational approach, the manager determines what performance outcomes should be achieved by a decision.

In intuitive decision making, experience and judgment rather than sequential logic or explicit reasoning are used to make decisions.

Management science sometimes produces decision failures, in part because quantitative data are not rich.

The Carnegie model of organizational decision making says that organizational decisions:

The incremental decision model is based on research showing that:

The rational approach to decision making involves all of the following steps except:

Based on the fact that the Carnegie approach relies on rich face-to-face communication, discuss limitations of the approach for organizational decision making.

Which step in the rational approach immediately follows developing alternative solutions?

_____ means managers look around in the immediate environment for a solution to quickly resolve a problem.

Which type of decision-making would typically be used to the extent possible in an objective process of selection of a new employee?

Problemistic search means that managers look around in the extended environment until they find the perfect solution to eventually resolve a problem.

Managers block or distort negative information when they are personally responsible for a negative decision, and consistency and persistence are valued in contemporary society. These are the two explanations why managers escalate commitment to a failing decision.

Compare the individual decision making approach of bounded rationality to any one of the organizational decision making approaches or models.

The incremental model places major emphasis on political and social factors that influence decision outcomes.

Compare the individual decision making approach of rationality to any one of the organizational decision making approaches or models.

According to the contingency framework for decision models, the Carnegie Model for organizational decision making should be used when:

The stage in which alternative courses of action are considered and one is chosen and implemented is:

The management science model for decision making is best to use when:

Which of the following is not one of the four streams relevant to organizational decision making?

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Conflict, Power, and Politics

Filters

Exam 12: Decision Making Processes

During the "specify decision objectives" step of the rational approach, the manager determines what performance outcomes should be achieved by a decision.

In intuitive decision making, experience and judgment rather than sequential logic or explicit reasoning are used to make decisions.

Management science sometimes produces decision failures, in part because quantitative data are not rich.

The Carnegie model of organizational decision making says that organizational decisions:

The incremental decision model is based on research showing that:

The rational approach to decision making involves all of the following steps except:

Based on the fact that the Carnegie approach relies on rich face-to-face communication, discuss limitations of the approach for organizational decision making.

Which step in the rational approach immediately follows developing alternative solutions?

_____ means managers look around in the immediate environment for a solution to quickly resolve a problem.

Which type of decision-making would typically be used to the extent possible in an objective process of selection of a new employee?

Problemistic search means that managers look around in the extended environment until they find the perfect solution to eventually resolve a problem.

Managers block or distort negative information when they are personally responsible for a negative decision, and consistency and persistence are valued in contemporary society. These are the two explanations why managers escalate commitment to a failing decision.

Compare the individual decision making approach of bounded rationality to any one of the organizational decision making approaches or models.

The incremental model places major emphasis on political and social factors that influence decision outcomes.

Compare the individual decision making approach of rationality to any one of the organizational decision making approaches or models.

According to the contingency framework for decision models, the Carnegie Model for organizational decision making should be used when:

The stage in which alternative courses of action are considered and one is chosen and implemented is:

The management science model for decision making is best to use when:

Which of the following is not one of the four streams relevant to organizational decision making?

Organizations and Organization Theory

Strategy, Organization Design, and Effectiveness

Fundamentals of Organization Structure

The External Environment

Interorganizational Relationships

Designing Organizations for the International Environment

Manufacturing and Service Technologies

Using Information Technology for Control and Coordination

Organization Size, Life Cycle, and Decline

Organizational Culture and Ethical Values

Innovation and Change

Conflict, Power, and Politics

Filters