Question 1

Which is the first step in the supplier management process?

Accepted Answer

A) Identify needs 
B) Select supplier 
C) Develop supplier 
D) Provide feedback 
A) Identify needs 
B) Select supplier 
C) Develop supplier 
D) Provide feedback

Question 2

The document which contains the specifications of what is needed and details the information that must be submitted by a supplier is known as supplier self-assessment.

Accepted Answer

A) True 
 B)False

Question 3

A survey administered to suppliers to determine fit with purchaser needs is known as

Accepted Answer

A) request for quotation. 
B) request for proposal. 
C) preferred supplier contractor. 
D) supplier self-assessment. 
A) request for quotation. 
B) request for proposal. 
C) preferred supplier contractor. 
D) supplier self-assessment.

Question 4

The first step in the supplier management process is to select the supplier.

Accepted Answer

A) True 
 B)False

Question 5

Engineering personnel are typically included as members of a cross-functional supplier development team.

Accepted Answer

A) True 
 B)False

Question 6

Cross-functional teams are an integral part of the supplier development process.

Accepted Answer

A) True 
 B)False

Question 7

The final step in the supplier development process is to ________.

Accepted Answer

monitor status of pr

Question 8

When precision in the final product is not important,the supply manager is most likely to use simple specifications in the procurement of the product.

Accepted Answer

A) True 
 B)False

Question 9

Being aware of cultural nuances should occur during which step of the negotiation process?

Accepted Answer

A) Preparation 
B) Face-to-face discussions 
C) Debriefing 
D) None of the above 
A) Preparation 
B) Face-to-face discussions 
C) Debriefing 
D) None of the above

Question 10

The multi-criteria decision making method often used for supplier evaluation and selection is known as ________.

Accepted Answer

weighted-f

Question 11

Defining key metrics and cost-sharing mechanisms occurs after opportunities for development have been identified as part of the supplier development process.

Accepted Answer

A) True 
 B)False

Question 12

Use the information below to answer the following question(s).
An automotive manufacturer procures an important engine part. The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard. With respect to part quality,two primary performance metrics monitored are parts per million (PPM)defects and percent PPM improvement. The following measures are used for the scoring criteria:
 $$\begin{array} { | l | l | } 
\hline \text { PPM Defect } & \text { Scorecard } \
\ \text { Rate } & \text { Points } \
\hline 0 - 100 & 30 \
\hline 100 - 200 & 20 \
\hline 200 - 300 & 10 \
\hline > 300 & 0 \
\hline
\end{array}$$ 
 $\begin{array}{l|l}
\text { Percent PPM } & \text { Scorecard } \
\text { improvement } & \text { Points } \
\hline 75-100 & 15 \
\hline 50-74 & 10 \
\hline 25-49 & 5 \
\hline<25 & 0 \
\hline
\end{array}$
 
Data collected on the supplied part over the present quarter indicated 15 defects with 325,000 parts received. The PPM defect rate in the prior quarter was 73.
-What are the scorecard points received by this supplier for the percentage PPM improvement in this quarter?

Accepted Answer

A) 0 
B) 5 
C) 10 
D) 15 
A) 0 
B) 5 
C) 10 
D) 15

Question 13

Use the information below to answer the following question(s).
A computer manufacturer procures memory chips from its key supplier. The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard. With respect to delivery performance,the primary performance metric monitored is the percentage of orders delivered complete and on-time. The manufacturer also monitors the supplier's service performance and measures the invoice accuracy rate (% of invoices that are accurate). The following measures are used for the scoring criteria:
 $$\begin{array} { | l | l | } 
\hline \begin{array} { l } 
\text { Percentage of orders } \
\text { delivered complete }
\end{array} & \ { \text { Scorecard } } \
 \text { and on-time } & \text { Points } \
\hline 95 - 100 & 25 \
\hline 90 - 95 & 20 \
\hline 80 - 90 & 10 \
\hline > 80 & 0 \
\hline
\end{array}$$ 
   
Data collected on the supplied orders over the present quarter indicated that 350 orders were delivered and out of these 10 orders were incomplete,5 orders were late and another 15 orders were incomplete and late. Also out the 350 invoices for the shipments delivered,there were errors on 50 invoices.
-What are the scorecard points received by this supplier for the delivery performance in this quarter?

Accepted Answer

A) 0 
B) 10 
C) 20 
D) 25 
A) 0 
B) 10 
C) 20 
D) 25

Question 14

A complex specification for the product being procured is called the scope of work.

Accepted Answer

A) True 
 B)False

Question 15

A meeting that the negotiation team holds soon after the negotiation with the supplier in order to provide accurate and timely feedback is known as the ________.

Accepted Answer

The answer of A meeting that the negotiation team holds...

Question 16

A collaborative relationship with the supplier is usually recommended for the procurement of an item for which the supply risk is high.

Accepted Answer

A) True 
 B)False

Question 17

A survey administered to suppliers to determine fit with purchaser needs is known as ________.

Accepted Answer

supplier s

Question 18

When it is important that all items of the product being procured are precisely the same,the supply manager is most likely to use simple specifications in the procurement of the product.

Accepted Answer

A) True 
 B)False

Question 19

The table below contains a list of four companies that have been rated (on a 1 to 5 scale with 1 being low and 5 being high)on three weighted performance factors.Which of the following statements regarding this information is best? $$\begin{array} { | l | l | l | l | l | l | } 
\hline \text { Performance Factors } & \text { Weight } & \text { Excelsior } & \text { Phoenix } & \text { Mega } & \text { American } \
\hline \text { Quality } & 0.50 & 4 & 4 & 2 & 4 \
\hline \text { Cost } & 0.40 & 4 & 3 & 5 & 3 \
\hline \text { Speed } & 0.10 & 2 & 2 & 4 & 5 \
\hline
\end{array}$$

Accepted Answer

A) Phoenix is superior to American. 
B) American is superior to Excelsior. 
C) Mega is superior to Phoenix. 
D) Excelsior is superior to Mega. 
A) Phoenix is superior to American. 
B) American is superior to Excelsior. 
C) Mega is superior to Phoenix. 
D) Excelsior is superior to Mega.

Which is the first step in the supplier management process?

The document which contains the specifications of what is needed and details the information that must be submitted by a supplier is known as supplier self-assessment.

A survey administered to suppliers to determine fit with purchaser needs is known as

The first step in the supplier management process is to select the supplier.

Engineering personnel are typically included as members of a cross-functional supplier development team.

Cross-functional teams are an integral part of the supplier development process.

The final step in the supplier development process is to ________.

When precision in the final product is not important,the supply manager is most likely to use simple specifications in the procurement of the product.

Being aware of cultural nuances should occur during which step of the negotiation process?

The multi-criteria decision making method often used for supplier evaluation and selection is known as ________.

Defining key metrics and cost-sharing mechanisms occurs after opportunities for development have been identified as part of the supplier development process.

A complex specification for the product being procured is called the scope of work.

A meeting that the negotiation team holds soon after the negotiation with the supplier in order to provide accurate and timely feedback is known as the ________.

A collaborative relationship with the supplier is usually recommended for the procurement of an item for which the supply risk is high.

A survey administered to suppliers to determine fit with purchaser needs is known as ________.

When it is important that all items of the product being procured are precisely the same,the supply manager is most likely to use simple specifications in the procurement of the product.

Introduction to Supply Chain and Operations Management

Supply Chain and Operations Strategy

Product and Process Design and Mapping

Service Design

Customer Relationship Management

Strategic Sourcing

Demand Management and Forecasting

Inventory Management Fundamentals and Independent Demand

Sales and Operations Planning and Enterprise Resource Planning

Logistics

Project Management

Supply Chain Quality Management

Statistical Process Control

Lean and Six Sigma Management and Leading Change

Filters

Exam 7: Supplier Management

Which is the first step in the supplier management process?

The document which contains the specifications of what is needed and details the information that must be submitted by a supplier is known as supplier self-assessment.

A survey administered to suppliers to determine fit with purchaser needs is known as

The first step in the supplier management process is to select the supplier.

Engineering personnel are typically included as members of a cross-functional supplier development team.

Cross-functional teams are an integral part of the supplier development process.

The final step in the supplier development process is to ________.

When precision in the final product is not important,the supply manager is most likely to use simple specifications in the procurement of the product.

Being aware of cultural nuances should occur during which step of the negotiation process?

The multi-criteria decision making method often used for supplier evaluation and selection is known as ________.

Defining key metrics and cost-sharing mechanisms occurs after opportunities for development have been identified as part of the supplier development process.

A complex specification for the product being procured is called the scope of work.

A meeting that the negotiation team holds soon after the negotiation with the supplier in order to provide accurate and timely feedback is known as the ________.

A collaborative relationship with the supplier is usually recommended for the procurement of an item for which the supply risk is high.

A survey administered to suppliers to determine fit with purchaser needs is known as ________.

When it is important that all items of the product being procured are precisely the same,the supply manager is most likely to use simple specifications in the procurement of the product.

Introduction to Supply Chain and Operations Management

Supply Chain and Operations Strategy

Product and Process Design and Mapping

Service Design

Customer Relationship Management

Strategic Sourcing

Demand Management and Forecasting

Inventory Management Fundamentals and Independent Demand

Sales and Operations Planning and Enterprise Resource Planning

Logistics

Project Management

Supply Chain Quality Management

Statistical Process Control

Lean and Six Sigma Management and Leading Change

Filters