Question 1

With the optimizing process, the organization has the means to identify the weakest elements of the process and to fix them.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following are negative possibilities if quality requirements are not met?

Accepted Answer

A)  Termination 
B)  Customer complaints and late product 
C)  Overworking team members and poor product quality 
D)  Poor quality 
A)  Termination 
B)  Customer complaints and late product 
C)  Overworking team members and poor product quality 
D)  Poor quality

Question 3

When you believe the problem has been solved, it is logical to assume that your customer also agrees.

Accepted Answer

A) True 
 B)False

Question 4

Quality control relates to a specific product or service.

Accepted Answer

A) True 
 B)False

Question 5

Quality assurance of products and services category has a very strong process and systems orientation throughout.

Accepted Answer

A) True 
 B)False

Question 6

Pick the best tactic to use in constructive criticism to help the worker understand his or her solution to the criticism.

Accepted Answer

A)  Criticize the individual rather than the product, because the individual creates problems with the product. 
B)  Be prepared to help your subordinate improve his or her performance. 
C)  Do it in public, while others are listening, so they too can learn from other people's mistakes. 
D)  Explain to the employee what will happen to his or her career if the employee's behavior doesn't change. 
A)  Criticize the individual rather than the product, because the individual creates problems with the product. 
B)  Be prepared to help your subordinate improve his or her performance. 
C)  Do it in public, while others are listening, so they too can learn from other people's mistakes. 
D)  Explain to the employee what will happen to his or her career if the employee's behavior doesn't change.

Question 7

The Pareto analysis is most effective for _______________.

Accepted Answer

A)  Showing relationships between items 
B)  Ranking items by importance 
C)  Measuring the impact of identified items 
A)  Showing relationships between items 
B)  Ranking items by importance 
C)  Measuring the impact of identified items

Question 8

Which of the processes includes all activities of the performing organization that determines policies and responsibilities of a project?

Accepted Answer

A)  Performance quality control 
B)  Performance plan management 
C)  Project quality management 
D)  Quality control management 
A)  Performance quality control 
B)  Performance plan management 
C)  Project quality management 
D)  Quality control management

Question 9

A standard is not an expected norm

Accepted Answer

A) True 
 B)False

Question 10

The more common benefits associated with a service-level agreement are:

Accepted Answer

A)  Establish two-way accountability 
B)  Make complaining easy 
C)  Provide the basis for an IS budget 
D)  When Testing is over it becomes QA 
A)  Establish two-way accountability 
B)  Make complaining easy 
C)  Provide the basis for an IS budget 
D)  When Testing is over it becomes QA

Question 11

The average time between consecutive failures in a system or component during a specified period is known as the mean time between failures (MTBF).

Accepted Answer

A) True 
 B)False

Question 12

The process used for documenting user's requirements is known as validation.

Accepted Answer

A) True 
 B)False

Question 13

The Cost of Quality is usually the ____________.

Accepted Answer

A)  Cost of Risk Assessment 
B)  Cost of Rework 
C)  Cost of Prototyping 
D)  Cost of Testing 
A)  Cost of Risk Assessment 
B)  Cost of Rework 
C)  Cost of Prototyping 
D)  Cost of Testing

With the optimizing process, the organization has the means to identify the weakest elements of the process and to fix them.

Which of the following are negative possibilities if quality requirements are not met?

When you believe the problem has been solved, it is logical to assume that your customer also agrees.

Quality control relates to a specific product or service.

Quality assurance of products and services category has a very strong process and systems orientation throughout.

Pick the best tactic to use in constructive criticism to help the worker understand his or her solution to the criticism.

The Pareto analysis is most effective for _______________.

Which of the processes includes all activities of the performing organization that determines policies and responsibilities of a project?

A standard is not an expected norm

The more common benefits associated with a service-level agreement are:

The average time between consecutive failures in a system or component during a specified period is known as the mean time between failures (MTBF).

The process used for documenting user's requirements is known as validation.

The Cost of Quality is usually the ____________.

Certified Software Business Analyst

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Exam 2: CSTE Certified Software Test Engineer (CSTE)

With the optimizing process, the organization has the means to identify the weakest elements of the process and to fix them.

Which of the following are negative possibilities if quality requirements are not met?

When you believe the problem has been solved, it is logical to assume that your customer also agrees.

Quality control relates to a specific product or service.

Quality assurance of products and services category has a very strong process and systems orientation throughout.

Pick the best tactic to use in constructive criticism to help the worker understand his or her solution to the criticism.

The Pareto analysis is most effective for _______________.

Which of the processes includes all activities of the performing organization that determines policies and responsibilities of a project?

A standard is not an expected norm

The more common benefits associated with a service-level agreement are:

The average time between consecutive failures in a system or component during a specified period is known as the mean time between failures (MTBF).

The process used for documenting user's requirements is known as validation.

The Cost of Quality is usually the ____________.

Certified Software Business Analyst

Filters