Exam 20: Business Management Procedures

respect for another's privacy

lawsuit

agreement between two or more parties

person named in a lawsuit

one who files a lawsuit

the employer is responsible for employees' actions

the cause

lack of follow-through by provider in caring for an established patient

final decision by a court

testimony given under oath regarding a specific event

law

failure to provide proper care and treatment

responsibility

deliberate misrepresentation

period of time following the event during which legal action may be instituted

standards of conduct of a profession

unauthorized release of confidential information

agreement for treatment

one who lacks skills

certification of a candidate's ability

legal summons to report to trial

failure to provide reasonable care

false statement that results in damage to a person's reputation

official card indicating who is covered for benefits

amount of money the policyholder pays to keep the policy in force

person authorized to receive payment of a claim

person other than the policyholder who is a member of the plan

covers injuries while fulfilling one's occupation

group contract for lower-than-normal fees for patient but increased patient numbers for the dentist

all services covered by the plan

contains information to be submitted for benefit payment

person who makes payment but is not part of the patient-provider contract

amount to be paid by policyholder before benefits are paid

plan by which two insurance companies pay on the same claim

determined through survey and research of local dentists' fees

hospital and physician care for registered elderly

set amount for a specific service, which the dentist accepts as full payment

request sent prior to treatment to determine amount of payment

provides a number for each specific treatment

specific amount paid for a specific service, the remainder for which a patient is responsible

stipulated payment allotment to the provider regardless of number of procedures completed

care for low-income or other qualified persons

amount the policyholder must pay on each claim

preprinted form containing procedure numbers and services rendered to a patient

a service not listed in the plan

company that does the insuring

the largest amount paid in a specified time period

authorization to pay benefits to the dentist

a 12-month period set by the company for accounting purposes

scheduling one appointment in the down time of another appointment

listing of work days, hours, holidays for the office

open time for emergencies or makeup time when running behind

listing of patients and procedures for the day

system whereby patients are brought back into the office for regular care

names of patients who can come in on short notice

printed reminder of the patient's next appointment information

recording patient and procedure information into the computer or scheduling book

amount of time; could be 10, 15, 20 minutes

period of time set aside for the patient and procedure

arranging files in preparation for easy placement

determining that a file is ready to be filed

the process of obtaining a file, removing it, and returning it

using numbers to identify the file alignment

periodically removing outdated files

moving a file from one system to another

identifying the arrangement order of the filing unit

time needed between reorder and arrival of an item

item of major cost used on an ongoing basis

items that are used more than once but are not a major cost

time before expiration date of the product

item to be shipped at a later date

item used up doing a procedure

minimum quantity on hand before reordering is necessary

printed order for materials or equipment purchase

printed card with information such as supplier,cost, quantity

list of items in an order that may also have payment information

sent as a request for payment for services

a check written on the bank's account and signed by the bank treasurer

system of layered forms for tracking the finances of the practice day

sold in post offices for an amount the purchaser determines

a record of transactions, charges, fees, or adjustments

determining if the checkbook balance agrees with the bank balance

a type of check in which the money is removed from the account and held until the check is presented for payment

a form for recording cash and checks deposited to the account

a stub attached to a check, which contains payment information

a check that has gone through transactions and is returned to the account holder

a signature indicating that a check has been cashed

a check that is signed on the front at purchase and again at the time of use

an order to the bank not to honor a check

money for incidental purchases

use of a credit card to cover an expense

sheet of services, charges, and payments for a person or family

record of the business activities for the day

payment arranged to cover fixed monthly charges

a check written for more money than is present in the account

paperless method of moving money

request for payment of an aged account

form showing procedure, fee, and need for follow-up appointment