Question 1

Which of the following statements is true of a product layout?

Accepted Answer

A) It organizes machinery, equipment, and other resources according to the specific sequence of operations that must be performed. 
B) In this layout, a product can be moved from one type of machinery to another in the specific sequence of operations that must be performed. 
C) It is used for goods that must be produced at a specific site or that are so large and bulky that it is not feasible to move them from station to station. 
D) It is used by firms that need to produce small batches of goods that require a degree of customization. 
A) It organizes machinery, equipment, and other resources according to the specific sequence of operations that must be performed. 
B) In this layout, a product can be moved from one type of machinery to another in the specific sequence of operations that must be performed. 
C) It is used for goods that must be produced at a specific site or that are so large and bulky that it is not feasible to move them from station to station. 
D) It is used by firms that need to produce small batches of goods that require a degree of customization.

Question 2

Discuss the role of operations management in business.

Accepted Answer

Operations management is concerned with

Question 3

Which of the following is a difference between goods and services?

Accepted Answer

A) Goods must be consumed when they are produced, while services can be stored in an inventory. 
B) Goods can be "experienced" and don't have a physical form, while services have a physical form and can be seen, touched, and handled. 
C) Goods must be consumed where they are provided, while services can be shipped. 
D) Goods are produced independently of the consumer, while services often require customers to be actively involved in their production. 
A) Goods must be consumed when they are produced, while services can be stored in an inventory. 
B) Goods can be "experienced" and don't have a physical form, while services have a physical form and can be seen, touched, and handled. 
C) Goods must be consumed where they are provided, while services can be shipped. 
D) Goods are produced independently of the consumer, while services often require customers to be actively involved in their production.

Question 4

Devon Construction Co. is currently in the midst of a big residential construction project. The company's operations manager is looking at the estimated completion dates for the various phases of construction. At the site, ground excavation work takes longer than anticipated.The operations manager wishes to make up for the time lost in the other phases. However, the remaining phases are also behind schedule as the workforce is introduced to new construction techniques and raw materials. Which of the following tools can the operations manager use to better manage the project scheduling?

Accepted Answer

A) Enterprise resource planning 
B) The critical path method 
C) Computer-aided design 
D) Vertical integration 
A) Enterprise resource planning 
B) The critical path method 
C) Computer-aided design 
D) Vertical integration

Question 5

_____ is an approach to production that emphasizes the elimination of waste in all aspects of production processes.

Accepted Answer

A) The critical path method 
B) Enterprise resource planning 
C) Divesting 
D) Lean production 
A) The critical path method 
B) Enterprise resource planning 
C) Divesting 
D) Lean production

Question 6

A(n)_____ is a set of related activities that transform inputs into outputs, thus adding value.

Accepted Answer

A) divestiture 
B) poka-yoke 
C) process 
D) event 
A) divestiture 
B) poka-yoke 
C) process 
D) event

Question 7

The cellular layout groups different kinds of machinery and equipment into self-contained cells.

Accepted Answer

A) True 
 B)False

Question 8

The only standard in the ISO 9000 family that organizations can be certified for is ISO 9001.

Accepted Answer

A) True 
 B)False

Question 9

The _____ is a project management tool that illustrates the relationships among all the activities involved in completing a project and identifies the sequence of activities likely to take the longest to complete.

Accepted Answer

A) critical path method 
B) Gantt chart 
C) program evaluation and review technique 
D) vertical integration technique 
A) critical path method 
B) Gantt chart 
C) program evaluation and review technique 
D) vertical integration technique

Question 10

Which of the following statements is true of enterprise resource planning (ERP)?

Accepted Answer

A) ERP makes it easier for organizations throughout a supply chain to coordinate their activities. 
B) ERP systems have a simple structure that is inexpensive and easy to implement. 
C) ERP software requires users to enter and access data in traditional ways. 
D) ERP is the software version of the critical path method that is used for project management. 
A) ERP makes it easier for organizations throughout a supply chain to coordinate their activities. 
B) ERP systems have a simple structure that is inexpensive and easy to implement. 
C) ERP software requires users to enter and access data in traditional ways. 
D) ERP is the software version of the critical path method that is used for project management.

Which of the following statements is true of a product layout?

Discuss the role of operations management in business.

Which of the following is a difference between goods and services?

_____ is an approach to production that emphasizes the elimination of waste in all aspects of production processes.

A(n)_____ is a set of related activities that transform inputs into outputs, thus adding value.

The cellular layout groups different kinds of machinery and equipment into self-contained cells.

The only standard in the ISO 9000 family that organizations can be certified for is ISO 9001.

The _____ is a project management tool that illustrates the relationships among all the activities involved in completing a project and identifies the sequence of activities likely to take the longest to complete.

Which of the following statements is true of enterprise resource planning (ERP)?

Business Now: Change Is the Only Constant

Economics: The Framework for Business

The World Marketplace: Business Without Borders

Business Ethics and Social Responsibility: Doing Well by Doing Good

Business Communication: Creating and Delivering Messages that Matter

Business Formation: Choosing the Form that Fits

Small Business and Entrepreneurship: Economic Rocket Fuel

Accounting: Decision Making by the Numbers

Finance: Acquiring and Using Funds to Maximize Value

Financial Markets: Allocating Financial Resources

Marketing: Building Profitable Customer Connections

Product and Promotion: Creating and Communicating Value

Distribution and Pricing: Right Product, Right Person, Right Place, Right Price

Management, Motivation and Leadership: Bringing Business to Life

Human Resources Management: Building a Top Quality Workforce

Managing Information and Technology: Finding New Ways to Learn and Link

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Exam 17: Operations Management: Putting It All Together

Which of the following statements is true of a product layout?

Discuss the role of operations management in business.

Which of the following is a difference between goods and services?

_____ is an approach to production that emphasizes the elimination of waste in all aspects of production processes.

A(n)_____ is a set of related activities that transform inputs into outputs, thus adding value.

The cellular layout groups different kinds of machinery and equipment into self-contained cells.

The only standard in the ISO 9000 family that organizations can be certified for is ISO 9001.

The _____ is a project management tool that illustrates the relationships among all the activities involved in completing a project and identifies the sequence of activities likely to take the longest to complete.

Which of the following statements is true of enterprise resource planning (ERP)?

Business Now: Change Is the Only Constant

Economics: The Framework for Business

The World Marketplace: Business Without Borders

Business Ethics and Social Responsibility: Doing Well by Doing Good

Business Communication: Creating and Delivering Messages that Matter

Business Formation: Choosing the Form that Fits

Small Business and Entrepreneurship: Economic Rocket Fuel

Accounting: Decision Making by the Numbers

Finance: Acquiring and Using Funds to Maximize Value

Financial Markets: Allocating Financial Resources

Marketing: Building Profitable Customer Connections

Product and Promotion: Creating and Communicating Value

Distribution and Pricing: Right Product, Right Person, Right Place, Right Price

Management, Motivation and Leadership: Bringing Business to Life

Human Resources Management: Building a Top Quality Workforce

Managing Information and Technology: Finding New Ways to Learn and Link

Filters