Question 1

Match between columns
                        Premises: When this occurs, the processing cycle and computer performance slows

Accepted Answer

The Answer of Laser and Disk Cleanup and Fragmentation and is...

Question 2

The accompanying figure has a built-in ____ pointing device.

Accepted Answer

A)  wireless mouse 
B)  ergonomic mouse 
C)  touchpad 
D)  trackball 
A)  wireless mouse 
B)  ergonomic mouse 
C)  touchpad 
D)  trackball

Question 3

Which of the following is NOT true about the Recycle Bin?

Accepted Answer

A)  It can contain files you delete from your USB flash drive. 
B)  It is a holding area for files and folders you have deleted. 
C)  You can access it through an icon on the desktop. 
D)  You can restore items from the Recycle Bin. 
A)  It can contain files you delete from your USB flash drive. 
B)  It is a holding area for files and folders you have deleted. 
C)  You can access it through an icon on the desktop. 
D)  You can restore items from the Recycle Bin.

Question 4

Which of the following is NOT true about cookies?

Accepted Answer

A)  The file is updated each time you visit a Web site. 
B)  They are used to gather information about your surfing habits. 
C)  They can be used for targeted advertising. 
D)  They can be a threat to your computer's security. 
A)  The file is updated each time you visit a Web site. 
B)  They are used to gather information about your surfing habits. 
C)  They can be used for targeted advertising. 
D)  They can be a threat to your computer's security.

Question 5

____________________ is a computer's short-term memory.

Accepted Answer

The answer of ____________________ is a computer's short-term memory....

Question 6

You can replace a mouse without replacing any other computer hardware.

Accepted Answer

A) True 
 B)False

Question 7

There is no maximum amount of RAM that a computer system can support.

Accepted Answer

A) True 
 B)False

Question 8

As a general rule, you should clean a computer ____.

Accepted Answer

A)  daily 
B)  weekly 
C)  every three to six months 
D)  yearly 
A)  daily 
B)  weekly 
C)  every three to six months 
D)  yearly

Question 9

Sara wants to run the Windows 7 defragmentation utility. Sara access the defragmentation utility from the ____.

Accepted Answer

A)  Command prompt 
B)  Control Panel 
C)  Computer window 
D)  Windows Explorer 
A)  Command prompt 
B)  Control Panel 
C)  Computer window 
D)  Windows Explorer

Question 10

Many inkjet printers have a self-cleaning mode.

Accepted Answer

A) True 
 B)False

Question 11

A mouse with a ball is also known as a(n) ____ mouse.

Accepted Answer

A)  wireless 
B)  mechanical 
C)  ergonomic 
D)  touch 
A)  wireless 
B)  mechanical 
C)  ergonomic 
D)  touch

Question 12

If you spill liquid on a keyboard, you should do all of the following, EXCEPT: ____.

Accepted Answer

A)  turn off the computer immediately 
B)  disconnect the keyboard 
C)  turn it upside down and shake it 
D)  reconnect it as soon as possible to make sure it still works 
A)  turn off the computer immediately 
B)  disconnect the keyboard 
C)  turn it upside down and shake it 
D)  reconnect it as soon as possible to make sure it still works

Question 13

Which of the following is NOT true about RAM?

Accepted Answer

A)  RAM modules are installed on the motherboard. 
B)  Data stored in RAM is temporary. 
C)  Hard drive access is considerably faster than RAM. 
D)  When the computer is processing data, it reads and writes to RAM. 
A)  RAM modules are installed on the motherboard. 
B)  Data stored in RAM is temporary. 
C)  Hard drive access is considerably faster than RAM. 
D)  When the computer is processing data, it reads and writes to RAM.

Question 14

Disk ____ occurs when data is broken up into many pieces that are not stored close together.

Accepted Answer

A)  fragmentation 
B)  defragmentation 
C)  sectoring 
D)  seek time 
A)  fragmentation 
B)  defragmentation 
C)  sectoring 
D)  seek time

Question 15

An effective method for cleaning a printer is to spray an aerosol directly onto it.

Accepted Answer

A) True 
 B)False

Question 16

Match between columns
                        Premises: After much usage, these printers develop deposits that affect the print quality of the document

Accepted Answer

The Answer of Laser and Inkjet and Disk Cleanup and is...

Question 17

Match between columns
                        Premises: A utility used to remove temporary or unneeded files from a computer

Accepted Answer

The Answer of Defragmentation and Inkjet and Disk Cleanup and is...

Question 18

Jolene is a computer professional with lots of knowledge about computer maintenance. Jolene tells her clients that all of the following should be performed by a computer professional EXCEPT: ____.

Accepted Answer

A)  replacing the processor 
B)  opening the power supply case 
C)  adding RAM 
D)  installing a cable management kit 
A)  replacing the processor 
B)  opening the power supply case 
C)  adding RAM 
D)  installing a cable management kit

Question 19

Cleaning mechanical mice often eliminates jerky or erratic movement of the mouse pointer.

Accepted Answer

A) True 
 B)False

Question 20

The accompanying figure shows an example of ____.

Accepted Answer

A)  ROM chips 
B)  a laser toner cartridge 
C)  RAM chips 
D)  disk sectors 
A)  ROM chips 
B)  a laser toner cartridge 
C)  RAM chips 
D)  disk sectors

Exam 4: Computer Maintenance

The accompanying figure has a built-in ____ pointing device.

Which of the following is NOT true about the Recycle Bin?

Which of the following is NOT true about cookies?

____________________ is a computer's short-term memory.

You can replace a mouse without replacing any other computer hardware.

There is no maximum amount of RAM that a computer system can support.

As a general rule, you should clean a computer ____.

Sara wants to run the Windows 7 defragmentation utility. Sara access the defragmentation utility from the ____.

Many inkjet printers have a self-cleaning mode.

A mouse with a ball is also known as a(n) ____ mouse.

If you spill liquid on a keyboard, you should do all of the following, EXCEPT: ____.

Which of the following is NOT true about RAM?

Disk ____ occurs when data is broken up into many pieces that are not stored close together.

An effective method for cleaning a printer is to spray an aerosol directly onto it.

Jolene is a computer professional with lots of knowledge about computer maintenance. Jolene tells her clients that all of the following should be performed by a computer professional EXCEPT: ____.

Cleaning mechanical mice often eliminates jerky or erratic movement of the mouse pointer.

The accompanying figure shows an example of ____.

Computers and Computer Systems

Input, Output and Processing

Computer Protection

Computer-Related Issues

Software and Hardware Interaction

Software Fundamentals

Operating Systems

Windows Management

Operating System Customization

Exploring Microsoft Office 2010

Getting Started With Word Essentials

Editing and Formatting Documents

Sharing Documents

Working With Tables

Using Templates, Styles, and Building Blocks

Enhancing Documents

Getting Started With Excel Essentials

Organizing and Enhancing Worksheets

Creating Formulas and Charting Data

Getting Started With Powerpoint Essentials

Enhancing Presentations With Multimedia Effects

Getting Started With Access Essentials

Managing and Reporting Database Information

Networks Fundamentals

Communication Services

Communications and Collaboration

Using the Internet and the World Wide Web

Web Content

Technology and Society

Security, Privacy, and Ethics Online

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