Exam 5: Organizing and Writing Business Messages

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The direct organizational pattern should be used when writing to an audience that will be unwilling,uninterested,displeased,disappointed,or hostile.

(True/False)
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The sentence The presentation was given by Barry is in the ________ voice.

(Short Answer)
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What type of sentence fault results when a writer joins two independent clauses without using a conjunction or semicolon?

(Multiple Choice)
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Shauna is writing a document that will compare and contrast different retirement plans.She will most likely use the ________ paragraph plan.

(Multiple Choice)
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Franco wants to emphasize the new features of a product he is selling.What should he do?

(Multiple Choice)
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The verb in the following sentence is in the active voice: James responded to the inquiry.

(True/False)
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Select the sentence with an active-voice verb.

(Multiple Choice)
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One question important to ask yourself in shaping a written message isWhat will happen if the receiver doesn't do what I ask?

(True/False)
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Searching blogs,Twitter,wikis,and Facebook pages for information is an example of an informal research method.

(True/False)
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Talking with your boss to gather information is an example of an informal research method.

(True/False)
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You are preparing an outline for your report on Web security in the workplace.Which of the following should be a major category for this outline?

(Multiple Choice)
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Looking in company files and talking with your boss are examples of ________ research methods.

(Short Answer)
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When you expect the audience to be unwilling,uninterested,displeased,disappointed,or hostile,the ________ pattern of organization is appropriate.

(Short Answer)
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Placing the main idea first or last in a sentence is a good way to emphasize the idea.

(True/False)
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Christopher will be attending a training workshop,and he hopes to learn a lot about new uses for social media is an example of a ________ sentence.

(Short Answer)
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Underscoring,bolding,and italicizing are ________ ways to stress important ideas in writing.

(Multiple Choice)
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Sentences are _________ when an idea at the end of one connects with an idea at the beginning of the next.

(Multiple Choice)
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Brooke is working on a business proposal for a prospective client.What is the primary question Brooke should ask as she gathers information for her project?

(Multiple Choice)
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A company invites its Facebook fans to suggest ideas for promoting positive interaction both online and in the real world.This is an example of crowdsourcing.

(True/False)
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Which sentence best emphasizes the attorney?

(Multiple Choice)
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