Question 1

A(n) ______ system is a set of hardware, software, data, people, and procedures that work together.

Accepted Answer

A)  information 
B)  communications 
C)  business 
D)  proficiency 
A)  information 
B)  communications 
C)  business 
D)  proficiency

Question 2

Which of the following MIS reports identifies data outside of a normal condition?

Accepted Answer

A)  Detailed 
B)  Summary 
C)  Exception 
D)  General 
A)  Detailed 
B)  Summary 
C)  Exception 
D)  General

Question 3

COGNITIVE ASSESSMENT Which of the following best describes jailbreaking?

Accepted Answer

A)  When a hacker accesses a web database illegally 
B)  When a hacker identifies a network security threat and requests payment to solve it 
C)  When a user makes unauthorized modifications to a device's operating system 
D)  When a system receives a virus or hacking threat unless a fee is paid 
A)  When a hacker accesses a web database illegally 
B)  When a hacker identifies a network security threat and requests payment to solve it 
C)  When a user makes unauthorized modifications to a device's operating system 
D)  When a system receives a virus or hacking threat unless a fee is paid

Question 4

Data analysis certifications often contain the word ______ in their title.

Accepted Answer

A)  reasoning 
B)  forensics 
C)  inquiry 
D)  investigation 
A)  reasoning 
B)  forensics 
C)  inquiry 
D)  investigation

Question 5

List reasons why companies might outsource jobs. Describe pros and cons of outsourcing.

Accepted Answer

Companies have a long history of outsour

Question 6

Which of the following MIS reports usually lists just transactions?

Accepted Answer

A)  Detailed 
B)  Summary 
C)  Exception 
D)  General 
A)  Detailed 
B)  Summary 
C)  Exception 
D)  General

Question 7

Mobile web apps are actually websites that provide a user experience similar to native apps.

Accepted Answer

A) True 
 B)False

Question 8

Educational requirements for help desk specialists are more stringent than they are for other careers in the technology field.

Accepted Answer

A) True 
 B)False

Question 9

______ refers to hacking into products running Android and other operating systems.

Accepted Answer

The answer of ______ refers to hacking into products running...

Question 10

A(n) ______ app is written for mobile devices running a particular mobile phone operating system.

Accepted Answer

The answer of A(n) ______ app is written for mobile...

Question 11

A mobile ______ integrates and expands the company's initiatives for mobile users.

Accepted Answer

A)  strategist 
B)  analyst 
C)  planner 
D)  developer 
A)  strategist 
B)  analyst 
C)  planner 
D)  developer

Question 12

COGNITIVE ASSESSMENT Which of the following best describes the role of a CRM specialist?

Accepted Answer

A)  Directs and implements an organization's use of Internet and social media marketing. 
B)  Writes and develops web content and layouts so that they will appear at the beginning of search results. 
C)  Integrates apps and data to provide an application that manages a company's relationships with customers. 
D)  Plans and designs software and apps that consider a user's reaction to a program and its interface. 
A)  Directs and implements an organization's use of Internet and social media marketing. 
B)  Writes and develops web content and layouts so that they will appear at the beginning of search results. 
C)  Integrates apps and data to provide an application that manages a company's relationships with customers. 
D)  Plans and designs software and apps that consider a user's reaction to a program and its interface.

Question 13

Apps designed for a specific mobile platform or device generally will work on another without significant modification.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is responsible for designing and developing information systems?

Accepted Answer

A)  Program developer 
B)  Systems analyst 
C)  Systems programmer 
D)  Cloud architect 
A)  Program developer 
B)  Systems analyst 
C)  Systems programmer 
D)  Cloud architect

Question 15

Describe the information systems used by the following functional units: sales, engineering or product development, manufacturing, marketing, sales, and customer service.

Accepted Answer

Students' answers sh

Question 16

COGNITIVE ASSESSMENT Which of the following is NOT true about technology certifications?

Accepted Answer

A)  A certification demonstrated your knowledge in a specific area to employers or potential employers. 
B)  Authorized testing centers provide most certification exams for a fee. 
C)  If you do not pass an exam, you may have to pay the fee again to retake it. 
D)  Most certification programs require academic coursework. 
A)  A certification demonstrated your knowledge in a specific area to employers or potential employers. 
B)  Authorized testing centers provide most certification exams for a fee. 
C)  If you do not pass an exam, you may have to pay the fee again to retake it. 
D)  Most certification programs require academic coursework.

Question 17

Which of the following serves as an interface between programmers/developers and management?

Accepted Answer

A)  Computer technician 
B)  Help desk technician 
C)  Network engineer 
D)  Technical project manager 
A)  Computer technician 
B)  Help desk technician 
C)  Network engineer 
D)  Technical project manager

Question 18

Most information gains value with time.

Accepted Answer

A) True 
 B)False

Question 19

An SFA information system is used in product development.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is responsible for installing hardware and servers and troubleshooting hardware problems?

Accepted Answer

A)  Computer technician 
B)  Help desk technician 
C)  Network engineer 
D)  Technical project manager 
A)  Computer technician 
B)  Help desk technician 
C)  Network engineer 
D)  Technical project manager

A(n) ______ system is a set of hardware, software, data, people, and procedures that work together.

Which of the following MIS reports identifies data outside of a normal condition?

COGNITIVE ASSESSMENT Which of the following best describes jailbreaking?

Data analysis certifications often contain the word ______ in their title.

List reasons why companies might outsource jobs. Describe pros and cons of outsourcing.

Which of the following MIS reports usually lists just transactions?

Mobile web apps are actually websites that provide a user experience similar to native apps.

Educational requirements for help desk specialists are more stringent than they are for other careers in the technology field.

______ refers to hacking into products running Android and other operating systems.

A(n) ______ app is written for mobile devices running a particular mobile phone operating system.

A mobile ______ integrates and expands the company's initiatives for mobile users.

COGNITIVE ASSESSMENT Which of the following best describes the role of a CRM specialist?

Apps designed for a specific mobile platform or device generally will work on another without significant modification.

Which of the following is responsible for designing and developing information systems?

Describe the information systems used by the following functional units: sales, engineering or product development, manufacturing, marketing, sales, and customer service.

COGNITIVE ASSESSMENT Which of the following is NOT true about technology certifications?

Which of the following serves as an interface between programmers/developers and management?

Most information gains value with time.

An SFA information system is used in product development.

Which of the following is responsible for installing hardware and servers and troubleshooting hardware problems?

Introducing Todays Technologies

Connecting and Communicating Online

Computers and Mobile Devices

Programs and Apps

Digital Security Ethics and Privacy

Computing Components

Input and Output

Digital Storage

Operating Systems

Communicating Digital Content

Building Solutions

Focus on Web Development

Filters

Exam 12: Working in the Enterprise: Systems, Certifications

A(n) ______ system is a set of hardware, software, data, people, and procedures that work together.

Which of the following MIS reports identifies data outside of a normal condition?

COGNITIVE ASSESSMENT Which of the following best describes jailbreaking?

Data analysis certifications often contain the word ______ in their title.

List reasons why companies might outsource jobs. Describe pros and cons of outsourcing.

Which of the following MIS reports usually lists just transactions?

Mobile web apps are actually websites that provide a user experience similar to native apps.

Educational requirements for help desk specialists are more stringent than they are for other careers in the technology field.

______ refers to hacking into products running Android and other operating systems.

A(n) ______ app is written for mobile devices running a particular mobile phone operating system.

A mobile ______ integrates and expands the company's initiatives for mobile users.

COGNITIVE ASSESSMENT Which of the following best describes the role of a CRM specialist?

Apps designed for a specific mobile platform or device generally will work on another without significant modification.

Which of the following is responsible for designing and developing information systems?

Describe the information systems used by the following functional units: sales, engineering or product development, manufacturing, marketing, sales, and customer service.

COGNITIVE ASSESSMENT Which of the following is NOT true about technology certifications?

Which of the following serves as an interface between programmers/developers and management?

Most information gains value with time.

An SFA information system is used in product development.

Which of the following is responsible for installing hardware and servers and troubleshooting hardware problems?

Introducing Todays Technologies

Connecting and Communicating Online

Computers and Mobile Devices

Programs and Apps

Digital Security Ethics and Privacy

Computing Components

Input and Output

Digital Storage

Operating Systems

Communicating Digital Content

Building Solutions

Focus on Web Development

Filters