Question 1

When family members make angry and persistent demands on the staff,this is most likely the result of:

Accepted Answer

A)  a lack of confidence in your ability. 
B)  normal frustration with the hospital system. 
C)  habitual rudeness. 
D)  fear over the condition of their relative. 
A)  a lack of confidence in your ability. 
B)  normal frustration with the hospital system. 
C)  habitual rudeness. 
D)  fear over the condition of their relative.

Question 2

A graphic form in the patient's chart is used to provide longitudinal comparisons of:

Accepted Answer

A)  nurses' notes. 
B)  radiology reports. 
C)  allergies. 
D)  temperature, pulse, and blood pressure. 
A)  nurses' notes. 
B)  radiology reports. 
C)  allergies. 
D)  temperature, pulse, and blood pressure.

Question 3

Which of the following would you NOT expect to find in a patient chart using the problem-oriented medical record (POMR)charting system?

Accepted Answer

A)  A problem list 
B)  A statement of allergies 
C)  A treatment plan 
D)  Chronological nurses' notes concerning the patient's condition 
A)  A problem list 
B)  A statement of allergies 
C)  A treatment plan 
D)  Chronological nurses' notes concerning the patient's condition

Question 4

Which of the following statements regarding nonverbal communication is NOT true?

Accepted Answer

A)  Nonverbal behaviors reveal a great deal about how we feel. 
B)  Hand gestures, facial expressions, and posture can convey feelings nonverbally. 
C)  Nonverbal behaviors have the same interpretations in all cultures. 
D)  Nonverbal messages may be either positive or negative. 
A)  Nonverbal behaviors reveal a great deal about how we feel. 
B)  Hand gestures, facial expressions, and posture can convey feelings nonverbally. 
C)  Nonverbal behaviors have the same interpretations in all cultures. 
D)  Nonverbal messages may be either positive or negative.

Question 5

Communication with coworkers is NOT improved when using which of the following strategies?

Accepted Answer

A)  Use praise for a job well done. 
B)  Share gossip and complaints. 
C)  Express a friendly, helpful attitude. 
D)  Use good listening skills. 
A)  Use praise for a job well done. 
B)  Share gossip and complaints. 
C)  Express a friendly, helpful attitude. 
D)  Use good listening skills.

Question 6

Which of the following are good strategies for effective communication in a stressful situation?
1)Lower your voice and speak slowly and clearly.
2)Be nonjudgmental in both verbal and nonverbal communication.
3)Do not allow an upset individual's inappropriate actions or speech to goad you into a similar response.
4)When you are uncertain whether the listener has understood you, request an answer.

Accepted Answer

A)  1 and 2 only 
B)  2 and 4 only 
C)  2 and 3 only 
D)  1, 2, 3, and 4 
A)  1 and 2 only 
B)  2 and 4 only 
C)  2 and 3 only 
D)  1, 2, 3, and 4

Question 7

An electrolarynx is a device that assists communication for some who have:

Accepted Answer

A)  an inability to speak normally. 
B)  congenital deafness. 
C)  organic brain syndrome. 
D)  amnesia. 
A)  an inability to speak normally. 
B)  congenital deafness. 
C)  organic brain syndrome. 
D)  amnesia.

Question 8

Belief in the ancient superstition of the mal ojo,or "evil eye," is most likely to be encountered in individuals whose ethnic background is:

Accepted Answer

A)  Asian. 
B)  Islamic. 
C)  Hispanic. 
D)  Native American. 
A)  Asian. 
B)  Islamic. 
C)  Hispanic. 
D)  Native American.

Question 9

When an Asian patient is apprehensive about the examination,you should:

Accepted Answer

A)  use sign language to communicate. 
B)  maintain eye contact while providing reassurance. 
C)  maintain a respectful distance, use a calm voice, and smile while minimizing eye contact. 
D)  show friendliness by placing your arm around his shoulders. 
A)  use sign language to communicate. 
B)  maintain eye contact while providing reassurance. 
C)  maintain a respectful distance, use a calm voice, and smile while minimizing eye contact. 
D)  show friendliness by placing your arm around his shoulders.

Question 10

Professional uniforms for health care workers must be:

Accepted Answer

A)  form-fitting. 
B)  washable. 
C)  stylish. 
D)  fireproof and stain resistant. 
A)  form-fitting. 
B)  washable. 
C)  stylish. 
D)  fireproof and stain resistant.

Question 11

Mrs.Burns has been waiting to hear the results of the magnetic resonance imaging scan that has been performed on her daughter.Her continuous rude interruptions and loud demands for information are very annoying.Her behavior is most likely a reflection that:

Accepted Answer

A)  the staff is incompetent. 
B)  the procedure is taking too long. 
C)  she does not understand medical procedures. 
D)  she is frightened. 
A)  the staff is incompetent. 
B)  the procedure is taking too long. 
C)  she does not understand medical procedures. 
D)  she is frightened.

Question 12

When a patient becomes hostile and threatening,which of the following strategies is NOT appropriate?

Accepted Answer

A)  Call for assistance. 
B)  Say loudly, "Stop this now or I'll call the police." 
C)  Maintain a safe path between yourself and the door. 
D)  Leave the room. 
A)  Call for assistance. 
B)  Say loudly, "Stop this now or I'll call the police." 
C)  Maintain a safe path between yourself and the door. 
D)  Leave the room.

Question 13

Ageism is a term that refers to:

Accepted Answer

A)  the study of age-related behaviors. 
B)  a condition in which behavior is not typical of one's age. 
C)  a condition in which one's appearance does not accurately reflect one's age. 
D)  discrimination against people because of increasing age. 
A)  the study of age-related behaviors. 
B)  a condition in which behavior is not typical of one's age. 
C)  a condition in which one's appearance does not accurately reflect one's age. 
D)  discrimination against people because of increasing age.

Question 14

When a patient has impaired hearing,which of the following strategies is LEAST likely to be helpful?

Accepted Answer

A)  Face the patient while speaking. 
B)  Provide written instructions. 
C)  Shout loudly with your lips close to the patient's ear. 
D)  Speak in a quiet place to minimize background noise. 
A)  Face the patient while speaking. 
B)  Provide written instructions. 
C)  Shout loudly with your lips close to the patient's ear. 
D)  Speak in a quiet place to minimize background noise.

Question 15

When a qualified interpreter is used for non-English-speaking patients,the interpreter will:

Accepted Answer

A)  translate only what is said by and to the patient. 
B)  tell the patient what is likely to happen. 
C)  insist that the family remain in the room for legal protection. 
D)  edit the conversation to save valuable time. 
A)  translate only what is said by and to the patient. 
B)  tell the patient what is likely to happen. 
C)  insist that the family remain in the room for legal protection. 
D)  edit the conversation to save valuable time.

When family members make angry and persistent demands on the staff,this is most likely the result of:

A graphic form in the patient's chart is used to provide longitudinal comparisons of:

Which of the following would you NOT expect to find in a patient chart using the problem-oriented medical record (POMR)charting system?

Which of the following statements regarding nonverbal communication is NOT true?

Communication with coworkers is NOT improved when using which of the following strategies?

An electrolarynx is a device that assists communication for some who have:

Belief in the ancient superstition of the mal ojo,or "evil eye," is most likely to be encountered in individuals whose ethnic background is:

When an Asian patient is apprehensive about the examination,you should:

Professional uniforms for health care workers must be:

Mrs.Burns has been waiting to hear the results of the magnetic resonance imaging scan that has been performed on her daughter.Her continuous rude interruptions and loud demands for information are very annoying.Her behavior is most likely a reflection that:

When a patient becomes hostile and threatening,which of the following strategies is NOT appropriate?

Ageism is a term that refers to:

When a patient has impaired hearing,which of the following strategies is LEAST likely to be helpful?

When a qualified interpreter is used for non-English-speaking patients,the interpreter will:

Introduction to Radiography

Professional Roles and Behaviors

Safety, Transfer, and Positioning

Infection Control

Patient Care and Assessment

Medications and Their Administration

Dealing with Acute Situations

Preparation and Examination of the Gastrointestinal Tract

Contrast Media and Special Radiographic Techniques

Bedside Radiography: Special Conditions and Environments

Special Imaging Modalities

Filters

Exam 3: Professional Attitudes and Communications

When family members make angry and persistent demands on the staff,this is most likely the result of:

A graphic form in the patient's chart is used to provide longitudinal comparisons of:

Which of the following would you NOT expect to find in a patient chart using the problem-oriented medical record (POMR)charting system?

Which of the following statements regarding nonverbal communication is NOT true?

Communication with coworkers is NOT improved when using which of the following strategies?

An electrolarynx is a device that assists communication for some who have:

Belief in the ancient superstition of the mal ojo,or "evil eye," is most likely to be encountered in individuals whose ethnic background is:

When an Asian patient is apprehensive about the examination,you should:

Professional uniforms for health care workers must be:

Mrs.Burns has been waiting to hear the results of the magnetic resonance imaging scan that has been performed on her daughter.Her continuous rude interruptions and loud demands for information are very annoying.Her behavior is most likely a reflection that:

When a patient becomes hostile and threatening,which of the following strategies is NOT appropriate?

Ageism is a term that refers to:

When a patient has impaired hearing,which of the following strategies is LEAST likely to be helpful?

When a qualified interpreter is used for non-English-speaking patients,the interpreter will:

Introduction to Radiography

Professional Roles and Behaviors

Safety, Transfer, and Positioning

Infection Control

Patient Care and Assessment

Medications and Their Administration

Dealing with Acute Situations

Preparation and Examination of the Gastrointestinal Tract

Contrast Media and Special Radiographic Techniques

Bedside Radiography: Special Conditions and Environments

Special Imaging Modalities

Filters