Exam 2: Investigating System Requirements

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Which are the major business themes that guide analysts in fact finding activities? (chose 3)

(Multiple Choice)
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Beginning analysts often underestimate how much there is to learn about the work the users perform.

(True/False)
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Persons who have an interest in the successful implementation of the new system are called _______.

(Short Answer)
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In the RMO CSMS project,customers are not considered stakeholders because it is not feasible to interview them or use them in the project activities.

(True/False)
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The strength of closed-ended questions is that they ____.

(Multiple Choice)
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The R in the FURPS acronym stands for _______.

(Short Answer)
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Questionnaires can be useful in information gathering when users _____.

(Multiple Choice)
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List the activities of Core Process 3: Discover and Understand Details

(Essay)
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A representation of some aspect of the system being built is a _______.

(Multiple Choice)
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Asking many detailed,probing questions during an initial interview usually _______.

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____ is an important part of each interview.

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Core Process 3 involves defining in great detail what the information system needs to accomplish in order to provide the organization with the desired benefits.

(True/False)
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In order to show all the activities of a single agent or organizational unit together,a activity diagram contains what construct?

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Sometimes a narrative description is the best form to use for recording information.

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_______ requirements describe constraints such as programming languages,tools,and communication protocols for distributed portions of the system.

(Short Answer)
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One of the dangers in researching vendor solutions is that users and analysts _______.

(Multiple Choice)
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One way to show concurrent paths within an activity diagram is with a _______.

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Diagrams and schematic representations of some aspect of a system are examples of a ______ model.

(Multiple Choice)
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The U in the FURPS acronym stands for _______.

(Short Answer)
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_______ requirements are characteristics of the system other than the business procedures it must support.

(Multiple Choice)
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